Downloaded a music file which originally played through my playlist, but now says it cannot find the original file associated with it. Takes me to the root directory, but this does not help.
Downloaded a music file which originally played through my playlist in iTunes but now it comes up with a message that the original file cannot be located although the file appears in the play list. It asks if it should search for the relevant file which takes me to the root directory and is no help.
Hello gordon175
You would need to locate the song on your computer to link them back up so it will play. If you cannot find it and it was purchased from the iTunes Store, you can delete the track and download it again for free.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G.
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