Downloaded Firefox 4.0, followed all directions. When checking the version the icon in the Applications folder to see that the new one is in, it still says that I have the 3.5.18. What am I doing wrong?

I have a Macbook 2008, Mac OS X, version 10.5.8, processor 2 Ghz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3.
I downloaded Firefox 4.0 as prompted two times on different days and the same thing occurred.

Firefox 3.6.16 has a newer build and release date than Firefox 4.0 does.

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I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". What am I doing wrong?

I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". Wha am I doing wrong??

never mind. i think it just makes you review the information -- it looks like you have to click through everything.

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions... but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

Easy maybe, but a lot of users are used to playing the movies in iTunes on their computers so that is the first place they turn to on the iPad.
Enjoy the show!

HT201364 I'm trying to download Mavericks to my i-Mac for the fourth time and it just says 'Paused' and won't budge - Any idea what I'm doing wrong?

I'm trying to download Mavericks to my i-Mac for the fourth time and it just says 'Paused' and won't budge - Any idea what I'm doing wrong?

Hello AdeShaw,
You may need to restart the computer, if you haven't done so already. Should that fail to resolve the issue, we've an article that can help resume the download.
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485
Cheers,
Allen

No matter what I do it says can not connect to iTunes Store. What am I doing wrong

No matter what I do it says can not connect to iTunes Store. What am I doing wrong?

Hey Debbie549,
I would run through the steps in the following article, specifically the "Troubleshoot issues on an iPhone, iPad, or iPod touch" section:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Regards,
Delgadoh

HT204003 I can't get passbook to accept my loyalty cards. It keeps saying no pass available for this code. What am I doing wrong?

I can't get passbook to accept my loyalty cards. It keeps saying no pass available for this code. What am I doing wrong?

You may have installed your TextWrangler application without administrator privileges. In this you'll have to look for the twdiff file in the Local Applications Support Folder (refer to TextWrangler User Manual).
To fix your problem with Dreamweaver, while selecting your File Compare tool, try looking for the twdiff file in the following location :
Macintosh HD:usr:local:bin:twdiff
That should definitely work. It did for me
Cheers!

Can't have multiple modal dialogs? What am I doing wrong?

The following applet is a VERY stripped down version of what I am writing. I have an applet which creates modal dialog in which a user will enter data, then if the user tries to close without saving, I pop up another modal dialog to ask the user to save. Everything is fine that far, then, when the user dismisses that dialog, for example (with Cancel) or pressing the X, things look fine, it goes back to the first modal dialog, but that dialog is no longer modal! I can access the underlying applet. Here is a VERY stripped down version. What am I doing wrong? Help! Thanks!
import java.awt.*;
import java.awt.event.*;
import java.io.*;
import java.lang.*;
import java.net.*;
import javax.help.*;
import javax.swing.*;
import java.util.*;
public class SherlockApplet extends JApplet
     public void init()
     // get root frame of applet
Component component = this;
while (component.getParent() != null)
component = component.getParent();
Frame appletFrame = (Frame) component;
// create a modal dialog with the root frame as the parent
JDialog firstModalDialog = new JDialog(appletFrame);
     firstModalDialog.setModal(true);
     firstModalDialog.setSize(200, 200);
     // create another modal dialog with the first dialog as the parent
     final JDialog secondModalDialog = new JDialog(firstModalDialog);
     secondModalDialog.setModal(true);
     secondModalDialog.setSize(100, 100);
     // add a listener to pop up the second modal dialog when we try to close the first
     firstModalDialog.addWindowListener(
new WindowAdapter()
public void windowClosing(WindowEvent e)
secondModalDialog.show();
// make sure not to close the first dialog if the user clicks the X
firstModalDialog.setDefaultCloseOperation(javax.swing.WindowConstants.DO_NOTHING_ON_CLOSE);
     // show the first dialog
     firstModalDialog.show();
}

Good call dchsw, I tried 1.4.1_01 jre and it worked. If you run it with 1.3.0_01 jre you will see my problem. The problem for us is, we are stuck with 1.3.0_01 for our next release at least, due to Sun's decision to change event handling for java 1.4 jre and not make it backward compatible. I might have to hack my way around this one. Any other suggestions?
Thanks

HT4859 My iPhone 4 says I have 4.9 GB of my free 5 GB iCloud storage available. Yet when I try to back up to iCloud I get the message that his iPhone cannot be backed up because there is not enough iCloud storage available. What am I doing wrong??

My iPhone 4 says I have 4.9 GB of my free 5 GB iCloud storage available, but when I try to back up the phone to iCloud I get the message that I do not have enough storage to back up this device. What am I doing wrong??

Import them to your computer as discussed here: http://support.apple.com/kb/HT4083, then either delete them from your phone or exclude the camera roll from your iCloud backup by going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your phone under Backups, then turn Camera Roll to Off under Backup Options.
Also check Settings>General>Usage to see how much availble space is on your phone. If you have to delete apps in order to take photos, you may be out of space on your phone. If so, you need to delete something in order to create more space.

HT5457 When Open passbook in my iPhone 4S and tapped on the App Store it says cannot connect to apple iTunes Store. What am I doing wrong?

I updated my iPhone 4S with the new iOs 6. It was successfully installed, but when I open passbook app and tapped App Store I get this message saying cannot connect to apple iTunes Store . What did I do wrong?

Try connecting to your Mac or PC and using iTunes to sync your iPhone. Disconnect your iPhone after syncing, make sure in Settings>iTunes&AppStore you have your Apple ID and password entered, and launch App Store and sign in. It should work now, but do not sign out from App Store. There seems to be a bug that prevents us from signing in again after signing out.

Problem consistently printing via new (summer 2011) AIRPORT EXTREME BASE STATION and Brother wireless printer (model HL5370DW). What am I doing wrong?

Thanks in advance for any help you folks can offer. I'm a newb here and will try to offer as much detail as I can about the dilemma at hand.
Scenario: Home network has been recently set up for wireless internet access via NEW Airport Extreme Base Station (purchased September 2011). Units accessing the network include: 2011 Macbook Pro, 2011 Macbook Air, 2007 Macbook, 2009 Macbook Pro, 2 iPhone 3GSs, and a 1st-gen iPad (and a partridge in a pear tree AEBS is configured to run WPA2 encrypted network, as well as a WPA2 guest network. I am attempting to yoke a BROTHER HL5370DW wireless B or G/ ethernet / usb-capable printer to the main network such that any and all units can print wirelessly or its equivalent (i.e., via printer hooked to AEBS through USB hub)
Problem: Despite configuring the Brother printer to recognize the main WPA2 network I created, I am unable to get wireless printing to work. My workaround was to physically connect Brother printer to AEBS via USB, specifically using a Belkin USB hub (after all, I wanted access to usb drives, as well as the printer). This workaround works ONLY SOME OF THE TIME. Generally, after a fresh boot of any computer or after a restart of the AEBS, any given computer will be able to print (i.e., any computer wirelessly connected to the main WPA2 network recognizes the printer). HOWEVER, at random times, printer access is gone (as is access to USB drives connected to AEBS's usb hub). Wireless networks are still up and running when that happens. IS THERE A WAY TO GET THE USB HUB's devices (i.e., printer and usb drives) to ALWAYS REMAIN AVAILABLE AS LONG AS THEY STAY CONNECTED TO THE AEBS? In other words, what accounts for the intermittent loss of the usb peripherals?
Sometimes, I just shut the airport off on whatever computer is having this problem, and the problem goes away. Sometimes, the problem is present across all computers in the house, sometimes only a few are affected. I can ALWAYS see the AEBS in the Airport Utility if the AEBS is connected to the particular computer via ETHERNET CABLE.
My theories:
- true wireless printing (i.e., without usb hub workaround) doesn't work because the N network somehow isn't backwards compatible with the Brother printer, which, i believe, is B/G. Although...isn't Wireless N networking supposed to work with BG devices? I did find a thread (https://discussions.apple.com/thread/2570774?start=0&tstart=0 ) that explains some of the particulars of WPA2 encryption and Wireless B/G issues, but it was beyond my level of comprehension (I'm a psychologist, but not an Apple Genius
- The usb workaround is only intermittently viable because of some flaw in the Airport or Airport Utility that causes dropouts to happen when a Macbook Pro or Air's lid gets closed or one gets opened after having been at a different network (e.g., at my office).
QUESTIONS:
- Should I try to use my old router (7 year old Linksys WRT54G) as an access point and connect the Brother printer to that G-router? How do I do that?
- I wouldn't mind just relying on the usb hub method if I could just insure more consistency (i.e., no random dropouts of peripherals). How could I do this?
Rule out:
- wireless printing works on my printer - it was being recognized back before the AEBS. I had the Linksys router running a WEP network and had the wireless printer talking with no cables to the router and the computers. (I just don't want to revert to using WEP encryption given its lack of security and my trying to protect HiPAA related health information on behalf of patients)
Any help will be greatly appreciated.
Thanks in advance!

13 ASCII characters = 104 (aka 128)-bit WEP
encryption
If turning off WEP works, then you just need to
provide the cameras with the "Equivalent Network Password".
One of the problems with WEP is that the actual
standard relies on a 10 character HEX key for 40bit
WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier, vendors use certain
algorithms to convert simple alphanumeric passwords
(or passphrases) into HEX keys, thus enabling the use
of simple easy to remember WEP password rather than
lengthy HEX keys. The problem is that different
vendors use different algorithms to generate the HEX
key and therefore a ASCII password on an AEBS will be
hashed differently on a non-Apple client and vice
versa.
You may find the following article helpful:
- Apple article, especially the part about
"Third-party client to Airport".
Brilliant idea about trying the system with No encryption on... that DID solve the problem... almost.. once I turned off the encryption option, and restarted the Airport, I got a dialog box showing that the "Base station needs attention" but it didn't indicate WHAT kind of "assistance" it needed. Nonetheless, I closed out of the Airport program only to find that the indicator light, which had been Green, was now, flashing Yellow and I could not connect anything, including my computer. I opened the Airport program again and found the ONLY way I could get the Green light on was to select some sort of encryption option... then the light would go Green again but my cameras would not hook up again, and when I went back in and ONLY changed the option to NO encryption, I got the yellow flashing light and the "this base unit needs attention" warning...
I think your suggestions are almost on the mark... is there any way of reconciling the WEP coding between the cameras and the Airport??? Or turning off the encryption option and STILL have Airport work?
Thanks again for your help and suggestions... I really appreciate it.
geoff

TS3297 I have installed, reinstalled, repaired, retarted and followed all trouble-shooting tasks; Now I am getting "Apple Supprt Application not found: error 2(Windows 5). Please uninstall and reinstall itunes. I have done that. It is listed in my progra

I am trying to install itunes on my computer (Windows Vista). After initial instillation I got an error 42404 A required itunes componenet is not installed; please repair or re-intall itunes and error 50, cannot access itunes store at this time. Please try later. I have done that multiple times; uninstalled all components, reinstalled all components, repaired all components, restarted my computer. I have changed firewall settings to allow acess to all of the apple components. I have made sure the required ports are open. All of the components are showing on the installed programs section of my control panel.
I am now getting an error message that says that Apple Support Application is not found error 2 (windows 5). It is listed in the installed programs and I have repaired it.
I am out of options. And help would be appreciated.

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

HT201317 the photo stream on my iphone has 1000 pics - yet it only 106 have pushed to my pc. what am i doing wrong?

I have 1000 photos in my photo stream on my ipad2 and I downloaded the control panel to my pc. I set up photo stream for auto download (push) and only 106 have pushed. I tried restarting the pc, signing out and back in of control panel, resetting my internet explorer and connect/reconnect network. Still, no new photos pushed. How can I possibly get all the photos off my ipad2? I have run out of icloud storage and it won't backup . . . Thank You for any assistance.

Welcome to the Apple Community.
Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there (subject to a 1,000 photo limit) until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

When I click on a web address that has come in a Google search, I get redirected to a completely different website. What am I doing wrong?

Example: I will go to Google and put in "Glee". Many websites come up and I will click on one that is www.glee.com. A website about shopping will come up - not the website I selected. This happens everytime I try to look something up in Google.

Do a malware check with some malware scanning programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I have no master area? What am I doing wrong?

Windows stack on top of each other and there's no master area. I'm having trouble googling this.
I've only started using dwm last night and I like it. Alt+h or Alt+l doesn't seem to change anything.
SCREENSHOT: http://i.imgur.com/fmtz1Eq.jpg

http://unix.stackexchange.com/questions … 5900#65900

I have been trying to update my software for the past 3 hours. It just goes so far and stalls. I've never had this problem before, what am I doing wrong?

I have been trying to update my iPad2 for the past 3 hours. It just sets there doing very little and says its going to take 9 hours. What am I doing wrong? I've never had this problem before. Also can I update from any other computer? Just in case it is my lap top.

Do you get any error messages ? If you get a network timeout error when downloading the update then try temporarily turning off all your firewall and antivirus software until the download has completed.
It's best to only update via your own computer, otherwise you risk losing all your iPad's contents - updating to iOS 5 wipes the iPad and then restores your backup. If you having problems downloading the update then you could try downloading the update file via a browser on another computer and then copying that file to your laptop for the actual update .

Downloaded Firefox 4.0, followed all directions. When checking the version the icon in the Applications folder to see that the new one is in, it still says that I have the 3.5.18. What am I doing wrong?

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