Downloaded new version of itunes lost my library now itunes won't save my library have to install my library everytime i turn computer off itunes store will not open either have tried a few ways to solve problem from community members nothing works

downloaded new version of itunes lost my library now itunes won't save my library have to install it everytime i turn my computer off itunes store won't open either with almost 16,000 songs this is getting unbearable if someone wants to download new version it's a nightmare

I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335

Similar Messages

HT201210 After downloading latest version of iTunes it will not open. This error message is displayed; The program can't star because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. Then a second error box

After iTunes requested that I download latest version on PC it now will not open. 2 error messages appear. first: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. second: iTunes was not installed correctly please reinstall iTunes. Error 7 (Windows error 126). I have tried reinstalling a number of times and restarting computer but no luck.

This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation.

After downloading latest quicktime update, itunes store will not load

Has anyone had this same problem after downloading latest quicktime update. iTunes store will not load.

This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation.

My itunes store will not open. : ( It has not worked for months. I have tried everything!

My itunes store will not open. It is a blank, white screen when I click on it. It has not worked for months. I have installed all software updates more than once during this time and there is still no change. I am using Mac OSX version 10.6.8 and itunes version 11.1.5. I have tried every solution I can find on the internet. Please help!

Hi Abeaze,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT3204 My itunes store will not open. I get a blank page. When diagnostics ran it said secure link to itunes failed. What do I do?

Itunes store will not open. I get a blank page. When I ran diagnostics error message said secure link to itunes failed. I have internet access, have turned off my security, and I can go to explorer and get on itunes.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Itunes store will not open with AVG Family filter installed

Itunes store will not open with AVG family filter installed

A long shot, but make sure Safari is set to accept cookies either "Always" or "only from sites I visit". If you have cookies turned off completely, that may cause a problem.
Regards.

The iTunes store will not open....-3256.....please help!!!!!!!!

I just downloaded the 7.0 and my iTunes store will not open. It says "iTunes could not connect to the iTunes music Store, An unknown error occurred (-3256). Make sure your network connection is active and try again."
My network connection ia active, I tried again a bunch of times, I tried restarting my computer, I read a lot of forums, and tried the tips Apple gives you. Yet the music store will not connect! Please help!!!!!!!!!
Thank you so much!!!!
Windows XP

Yeah,I have the same problem. I have this problem every time i update iTunes. Usually following tips on the forums helps but this time it's not. I haven't been able to access the music store for so long now. Can anyone help?

My iTunes store will not open any suggestions?

My iTunes store will not open any suggestions?

It does the same thing to my App Store :/ Have you solved your reason yet?

My iTunes store will not open

My iTunes store will not open and I cannot figure out what is wrong

Hey timberwind,
Since it sounds like you're experiencing iTunes Store connectivity issues, the following articles should provide a resolution:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Welcome to Apple Support Communities!
Take care,
Delgadoh

HT203163 itunes store will not open

Itunes store will not open/can't access the store, yet computer is authorized. why?

Hi Liafromtx,
I understand that you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
If the issue persists after following the above article, you may want to follow the "Windows" section of this resource:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks,
Matt M.

HT3951 My iTunes Store will not open on my MacBook

My iTunes Store will not open on my MacBook help

Hello there, phillipjonston90.
Since it sounds like you're experiencing iTunes Store connectivity issues, the following articles should provide a resolution:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

TS3297 itunes store will not open

itunes store will not open

same here. I just get a blank white screen when i try to access the iTunes Store from my Mac. Anyone have a fix or know what's happening?

New version of itunes 11 will not install on Windows 8.1

I downloaded the new version of itunes 11 and I get an error message when the install finishes

Hello there, pbrady2691.
The following Knowledge Base article provides some recommendations for troubleshooting:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

ITunes store will not open

Hi
I have just downloaded the latest version of iTunes (10.4?)
Windows Vista operating on HP pavillion with Avast anti virus.
Since then, I can not get the store to open. It starts of by accessing iTunes store with the stripey bar at the top, it then turns solid grey but only goes half way across before reverting back to the apple logo. The stores main page remains blank, apart from saying 'iTunes store'
I have tried removing iTunes and re-installing it in the following way
itunes
Quick Time
Apple software update
Bonjour
Apple application support
But this has not worked.
I have disabled my anti virus and firewall, but again, the store would not open.
In the diagnostic it shows I am not an administrator, although I am the only account so not sure why that is the case.
I ran diagnostic, and all was ok
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sun Oct 30 10:40:11 2011
Lease Expires: Mon Oct 31 10:40:11 2011
DNS Servers: 192.168.0.1
Adapter Name: {5F90A3BA-74D3-4B63-BF89-53F30731634D}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-10-30 12:38:55
It is very odd as here it shows I have been able to access the store, yet this is not the case, and clicking on help via iTunes a message appears that there is no internet connection??
I hope someone can help me
Thanks
Phil

Sad news!
It worked for one day - sort of, but now its gone again.
I did the above and I was able to buy some songs, but I then had only 90p left from a gift card, and it asked for my card details. No matter how many times I entered them, and I even tried other cards, it just kept saying authorisation declined - there is money there though.
Also, I could not click on any 'picture links', I had to type in names of songs etc, which I could live with.
Today, just been on and again no iTunes.
I really do wish apple would just work on giving decent products first time, without the need for updates to repair or resolve issues. I would contact them, but I know they are of no help whatsoever.
Any suggestions please?!

Itunes store will not open when itunes is started

New Iphone 4. Wouldn't run on old Itunes version. Downloaded itunes 10.5 and locks up when opening the Itunes Store. Music accessible from old files, but no Store therefore cannot download IOS5 for the phone.
Have tried uninstalling multiple times and end up in the same spot. Have this same issue on two separate laptops, both running Windows XP SP3.
Help please!!

Hello there Bob,
It sounds like the iTunes Store is not launching on your phone when you tap it to try and open it and restarting the phone has not helped. I have a few recommendations for this issue. I would start by closing all the open apps on the phone.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
All the very best,
Sterling

Downloaded new version of itunes lost my library now itunes won't save my library have to install my library everytime i turn computer off itunes store will not open either have tried a few ways to solve problem from community members nothing works

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