Downloading and installing Creative Cloud

I have had creative cloud for a year, it expired, I renewed but now am having issues getting working - When I try to download Creative Cloud I get error mesage.
I have follwed the directions in the stored infrmation area; I have uninstalled previous versions, etc.

Hi BMitchellPete,
Please follow the mentioned steps:
1. If you are getting this error while selfupdating AAM the please go to: C/Program FIles(X86)/Common Files/Adobe/OOBE/ and rename it to OOBE.old. Try to install again.
Mac Location: Library/Application Support/Adobe/ OOBE and rename to OOBE.old
2. If you are getting this error during installation resulting in installation failure then please follow the mentioned steps: Manually Kill AAMUpdate Notifier from Task Manager/Processes.
If the above solution does not work then try to disable all the security software and install again.
Regards,
Romit Sinha

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