I downloaded and installed I Cloud but cant get to the I Cloud cintrol panel. When i sign in it saya apple id is valid but is not an I Cloud acct.
when i sign in it says apple id is valid but is not an I Cloud account. How do i get to the control pqnel.
I'm afraid that's correct. iCloud is a free service basicallly intended to allow Macs and iOS devices to sync data between them; the Windows Control Panel is available so that Mac/iOS owners who also have Windows can sync their data; it's not intended for Windows only owners - there are other syncing services you can use as an alternative.
Similar Messages
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I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud! HELP!!!!!!!
In this complicated case, I think it's important that you get your work in.
The Photography Plan includes Lightroom 5 and Photoshop CC. Open an account with them and for $10 a month you can be back in business which I think nets you more than $10. It's what I do. You can do this immediately. You get two seats and they can be either Mac or PC.
In your spare time you can sort out the license issue and cancel the plan later on if this is fixed.
If you don't want to go there, then you will have to call Customer Service by phone and hope they can fix this.
800-833-6687
Monday—Friday, 5am—7pm PT
I'm a user like yourself and aside from pointing you to Help docs, I have no authority to fix activation issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Find your serial number quickly
Best of luck, whatever you do.
Gene -
I've downloaded and installed photoshop cs6, but I can't find it on my mac air.
I downloaded and installed creative cloud, and I then downloaded Adobe Application Manager, and from that I downloaded and installed Photoshop cs6. When I clicked on 'launch app' nothing happened. According to the application manager I've installed photoshop, yet I can't find it anywhere on my mac air, all there is are a bunch of folders, but the actual program of photshop is nowhere to be found.
Ficam56 if you go to Applications/Utilities/Adobe Installers do you see a listing for Photoshop there? If so please run the uninstaller and then reinstall.
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moved iphoto to trash and downloaded and installed new one but still tells me to prepare and upgrade it when I have done it 2 or 3 times now... how do i get it to open so I can upload my photos?
It helps if you provide details - not just a problem
What exactly dod you have and have you done?
What version of iPhoto did you have and what version do you now have? Of the OS? If you are upgrading from iphoto '08 or earlier did you download and RUN the iphoto library upgrader?
What is happening including exact messages
LN -
photoshop elements 13 and premiere 13 purchased, downloaded and installed... but wont OPEN/LAUNCH.. HELLP!!?
Hello
My "os" is windows 8.1
When I clicked on the PHOTOSHOP 13 executable the photo editor popped up
along with an install option. Then I clicked install and then a update
failed message popped up. (I've attached a screen shot photo of that) Then
I clicked on error log and a "please quit and try again error code" message
popped up. (I've also attached a screen shot photo of that as well) so
after all that I closed everything and restarted my computer and clicked on
the PHOTOSHOP 13 executable again and it went straight to the photo editor
not the welcome screen (where I can choose either organizer or photo
editor)... why isn't there a welcome screen like before?
When I clicked on the executable for PREMIERE 13 there was two executable
options.. one that was labeled (PREMIERE 13 exe) and another that was
labeled just (PREMIERE exe) without the "13" so first I clicked on PREMIERE
13 exe and it took me to the welcome screen so then I clicked on video
editor the new project but nothing happened. ... the loading bar moves then
stops. So after that I closed it and went back to click the PREMIERE exe
and it took me straight to the video editor, again no welcome screen (were
i can choose either organizer or video editor) just like the photoshop....
so in the end I am able to click on the executable options for both
photoshop 13 and premiere and it takes me straight to the editor but
without the welcome screen...
Clicking on the shortcut icons on my desk top still won't launch though....
So does this mean it's working because clicking on the executable options
takes me straight to the editor? Or is something still not right because
the program won't open/launch when i click on the desktop shortcuts and
welcome screen won't pop up when clicking on executable options?
Thank you so much for replying I really appreciate it -
I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.
Yes I know it's free, but Im trying to find out how to download it and install, but I keep getting account review and asked for CC details as I have no CC I can't get the download or install it, any help please, what i don't understand is why would I be asked for CC details if it is a free download ?? i just want to know is there anything I can do.
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After I purchased pselements 12 and premiere elements 12 I downloaded and installed pselements 12 but I cannot find how to download and install premiere elements 12 because that window has disappeared and I can't get back to it. How do I download and install premiere elements 12? where is it? how can I find it?
rachif
I am assuming that the purchase and download is from Adobe. You should find the information that you seek under My Orders at http://www.adobe.com after you sign in (as per John's link).
However, if you have difficulties in going that route, please contact Adobe via Adobe Chat to discuss your order under the topic of Orders, Refunds, and Exchanges. To do that, click on the following link, and, when it opens, make sure that the topic is set at "Orders, Refunds, and Exchanges", click on the statement "Still need help? Contact us." to bring up the Adobe Chat.
Contact Customer Care
Please let us know the outcome.
Thank you.
ATR -
Hello I wonder if anyone knows how to find, download and install a suitable IPA (phonetics) font for the MacBook Air? I need to be able to use a pop up window of fonts.
Unless you've done anything to change it, Google keeps every email that ever passes through their server in your All Mail folder/mailbox/label. Even if you delete stuff, they hold onto it, there. You have to go out of your way to actually delete anything permanently.
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If I switch my installed PS6, Illustrator and InDesign over to the Cloud (from an installed program with the code, like Adobe used to do it), will I have to pay monthly even though I already purchased the programs? And will I then be able to use the program on another computer when I sign into my adobe account? I know how to switch it over, I just want to make sure I won't also have to pay monthly even though it's already been purchased.
Your purchase of licensed version of Adobe applications does apply to CC subscriptions. If you subscribe you will pay for the subscription on whatever periodic basis you choose (monthly versus annually).
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I downloaded and installed PSE 9.0.3 update. The message I received was "unable to install".
I downloaded and installed PSE 9.0.3 update. The message I received was "unable to install". This has happed a couple of times. What do I do to install the updates?
You may need to uninstall PSE and all other Adobe programs on the system, scrap the installer database and start over. Update failures most of the time point to blockages in the installer database due to version conflicts ov newer components vs. your "old" program. If the update doesn't add or fix anything that would be essential for you, then jsut leave everything as is and spend the time with nicer things...
Mylenium -
I have downloaded and installed iBooks,still i dint get iBooks tab in my iTunes,is ther any other setting tha i suppose to do to get ibooks tab?
foru_su wrote:
I have downloaded and installed iBooks,still i dint get iBooks tab in my iTunes,is ther any other setting tha i suppose to do to get ibooks tab?
Look for the iBooks Icon on your Phone... Tap it to use iBooks
http://www.apple.com/support/iphone/applications/ -
Help me, please. I uninstalled old iTunes because of troubleshootings. I have downloaded and installed new one. Now it says: The file "iTunes Liberary.itl" cannot be read because it was created by a newer version of iTunes." What can I do?
Hello Bebyida,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
http://www.apple.com/itunes/download/
Best of luck,
Mario -
I have a new MacBook Air 11'inch and I presume that it should come with the iLife programs. However, when I signed into the appstore with my account I have used with all of my Mac products, it now said I had to purchase each program, like iPhoto, iMovie, ect. seperate. I have already logged in and out of my account and called the "free" part of tech support. How can I reslove this issue?
Welcome to Apple Support Communities
If you really have a new MacBook, iPhoto, iMovie and GarageBand come with the Mac for free.
As you see their price at the Mac App Store, it's clear that there's a problem with your MacBook. Simply return it if you purchased it less than 14 days ago and you will receive a new MacBook -
I downloaded and installed torrent add on, cant visibly see it
I downloaded and installed the firefox torrent toolbar. Without reason the add on disappeared. When checking what add ons I have I keep getting told that IO have the torrent add on. I have uninstalled and re installed but still cant physically see the add on.
Also I have been using firefox for years. It was the best until I upgraded to Windows 7. I need to reboot my computer in order to get firefox working at least 6 times a day. Eg, I open e bay wtih firefox and then without reason e bay becomes non responsive until I reboot the computer to fix firefox.
Cheers
BobHello,
It's somewhere between almost impossible & impossible to install the wrong EFI Update with all the checks it does!
Mac mini (Mid 2011) with Intel graphics
Macmini5,1
MM51.0077.B10 (EFI 1.6)
Mac mini (Mid 2011) with Radeon graphics
Macmini5,2
MM51.0077.B10 (EFI 1.6)
Mac mini Server (Mid 2011)
Macmini5,3
MM51.0077.B10 (EFI 1.6)
http://support.apple.com/kb/HT1237
Not sure what the B means.
If I were to re-install ML would this fix any errors that this may have caused ?
No, Firmware is unaffected by any OS change or re-install. -
I am trying to download Adobe Reader, I have Windows 7 on my PC. Every time I get the download, I click on it to install the program, and I get the usual messages but I never get the install message. When I try the download again, I get a message telling me only one copy of the program can go on the computer. When I check the program list, it is not there. I have to restore my computer before I can attempt the download and install again. I have tried this at least 6 times but cannot install Adobe Reader. Please help me out with this. I really like this product and prefer to use it. I had o originally delete the program, due to an update conflict.
Linda EatonYou can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.
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