Downloading apps take forever to load

When I try to download an app or update, the app stays at 0% for like an hour then when I get back on my phone, it's downloaded.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these steps in order until the issue is resolved.

Similar Messages

  • Apps take forever to load or don't load at all, any tips?

    Apps like Facebook, Twitter, etc take forever to load or do not load at all. Any tricks to help? I have cleared history, cookies, and closed running apps at bottom of screen.

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these steps in order until the issue is resolved.

  • Java Apps take forever to load

    I wasn't sure where to ask this so i figured here.
    I recently reformated and reinstalled Win2k on my system. Prior to the format I had no problem with Java, all apps started up in no time flat.
    Now, just about any Java App (Netbeans and Azureus right now) take forever to start, upon executing the exe the program loads into memory and I can see the process there, but for about 2-3 minutes the programs will sit there and do nothing (no GUI loads). Like I said, I never had this problem before the format, and before the format my system was in worse condition than now.
    I did some searching and I saw a post that sounded like the problem I had, the guy was having issues trying to get apps to start (they'd hang for him too) and I think they figured out that the problem was that IPv6 was blocked or sometihng and that java was waiting for the timeout before it tried ipv4. I don't know if this is my problem though (nor do I know how to check if it is). Any ideas on what might be causing the hang ups?
    A few things. I run a virus scanner but have tried turning it off, the hang ups still occur.
    I do not run a firewall so there shouldn't be anything blocking IPv6.
    As I said before I'm running Windows 2000 SP4 Update 1.
    Thanks

    Well I still haven't figured it out but I did find out about the "Profiler" and ran that on azureus (and realized it was a big mistake) but did find out that the major hang up seems to be in the initial loading of stuff (I think, I could be wrong.)
    The pacticular Class that had trouble starting was,
    [Loaded sun.nio.ch.PipeImpl$Initializer from C:\Program Files\Java\jdk1.5.0_07\jre\lib\rt.jar]
    After that loaded the program went the rest of the way fine, the output from the profiler for the main start up was:
    Flat profile of 63.24 secs (36 total ticks): Main Thread
    Interpreted + native Method
    22.2% 2 + 0 java.lang.ClassLoader.defineClass1
    11.1% 1 + 0 java.lang.Class.getDeclaredMethods0
    11.1% 1 + 0 org.gudy.azureus2.core3.util.AEMonitor.enter
    11.1% 0 + 1 java.lang.Throwable.fillInStackTrace
    55.6% 4 + 1 Total interpreted
    Compiled + native Method
    11.1% 1 + 0 org.gudy.azureus2.core3.util.SHA1.update
    11.1% 1 + 0 org.eclipse.swt.internal.image.PngHuffmanTable.getNextValue
    11.1% 1 + 0 sun.misc.Resource.getBytes
    33.3% 3 + 0 Total compiled
    Thread-local ticks:
    75.0% 27 Blocked (of total)
    11.1% 1 Compilation
    I have no idea what it means but maybe it'll help. Since I'm thinking the problem might be something internal like in windows I may just attempt another format and install and see if doing the install differently fixes the issue (might be an update or who knows what).
    I did notice the "Blocked" thing, is that refering to "blocking" calls? Or to something that wasn't allowed? Is that normal?
    Also, I'd try running the profiler on Netbeans and see where the hang up is on that as well (if its the PipeImpl or what), but I don't see a way to manually start Netbeans with Java so i can add a -verbose and -Xprof.

  • My iMac is so slow since installing Maverick. Every app takes forever to load. My Mail is horrible. I'm not sure what to do. I ran EtreCheck - if anyone can I advise, I'd be grateful.

    Hardware Information:
              iMac (21.5-inch, Late 2009)
              iMac - model: iMac10,1
              1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              ATI Radeon HD 4670 - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:54:24
    Disk Information:
              ST31000528ASQ disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 999.35 GB (833.85 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              OPTIARC DVD RW AD-5680H 
    USB Information:
              Western Digital My Book 1234 2 TB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        My Book for Mac (disk1s2) /Volumes/My Book for Mac: 2 TB (1.33 TB free)
              Apple Inc. Built-in iSight
              Apple Inc. iPhone
              Apple Internal Memory Card Reader
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Startup Items:
              Aladdin: Path: /Library/StartupItems/Aladdin
              Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
              DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
              HP IO: Path: /Library/StartupItems/HP IO
              M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
              M-Audio PCI Audio Helper: Path: /Library/StartupItems/M-Audio PCI Audio Helper
              PACESupport: Path: /Library/StartupItems/PACESupport
              Qmaster: Path: /Library/StartupItems/Qmaster
              WDBMService: Path: /Library/StartupItems/WDBMService
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.digidesign.fwfamily.helper.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] PACESupport.plist 3rd-Party support link
    Launch Agents:
              [System] com.epson.Epson_Low_Ink_Reminder.launcher.plist 3rd-Party support link
              [System] com.epson.eventmanager.agent.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.amazon.cloud-player.plist 3rd-Party support link
              [not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
              GrowlMenu
              Microsoft AU Daemon
              Dropbox
              EvernoteHelper
              ConnectService
              HP Scheduler
    Internet Plug-ins:
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
              o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              NPVirtools: Version: 4.0 3rd-Party support link
              Google Earth Web Plug-in: Version: 5.2 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.2.3.7  3rd-Party support link
              Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
              QuickUpload: Version: 1.0.0.42 3rd-Party support link
              eMusicRemote: Version: (null) 3rd-Party support link
              AdobePDFViewer: Version: 9.5.5 3rd-Party support link
              CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 3rd-Party support link
              googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              GoogleOneClickPluginDeluxe: Version: 1.0 3rd-Party support link
              eMusic: Version: Unknown
              QuickTime Plugin: Version: 7.7.3
    Safari Extensions:
              Add To Amazon Wish List: Version: 1.8
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User iTunes Plug-ins:
              AudioScrobbler: Version: 3.0.2 3rd-Party support link
    User Internet Plug-ins:
              npBcsMcTcIO: Version: (null) 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Perian  3rd-Party support link
              Volumizer  3rd-Party support link
    Old Applications:
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Neat ADF Scanner 2008 10_5:          Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
                        /Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              UninstallCenter:          Version: 1.4.1 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Nikon/Uninstaller/UninstallCenter.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              Picture Control Utility:          Version: 1.4.15 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Nikon/Picture Control Utility/Picture Control Utility.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              EpsonReg:          Version: 5.16 - SDK 10.5 3rd-Party support link
                        /Users/[redacted]/Library/Application Support/Epson/EpsonReg.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4
                        Epson Printer Utility 4:          Version: 9.19 - SDK 10.5 3rd-Party support link
                        EpsonSuppliesTool4:          Version: 8.75 - SDK 10.5 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 930.71 GB Disk used: 154.13 GB
              Destinations:
                        My Book for Mac [Local] (Last used)
                        Total size: 2 
                        Total number of backups: 35
                        Oldest backup: 2014-02-27 02:31:20 +0000
                        Last backup: 2014-04-06 18:39:14 +0000
                        Size of backup disk: Adequate
                                  Backup size 2  > (Disk used 154.13 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   2%          WindowServer
                   1%          mds
                   0%          EtreCheck
                   0%          ConnectService
                   0%          loginwindow
    Top Processes by Memory:
              217 MB          mds_stores
              147 MB          com.apple.IconServicesAgent
              86 MB          Finder
              86 MB          Dropbox
              70 MB          ocspd
    Virtual Memory Information:
              1.78 GB          Free RAM
              1.09 GB          Active RAM
              615 MB          Inactive RAM
              543 MB          Wired RAM
              2.38 GB          Page-ins
              2 MB          Page-outs

    User Login Items:
              GrowlMenu
              Microsoft AU Daemon
              Dropbox
              EvernoteHelper
              ConnectService
              HP Scheduler
    Try removing login items ...
    Open System Preferences > Users & Groups > Login Items
    Delete everyone then restart your Mac to test.
    If that didn't make a difference, go to /Library/StartupItems and delete the following:
              Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
              DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
              HP IO: Path: /Library/StartupItems/HP IO
              M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
              M-Audio PCI Audio Helper: Path: /Library/StartupItems/M-Audio PCI Audio Helper
              PACESupport: Path: /Library/StartupItems/PACESupport
              Qmaster: Path: /Library/StartupItems/Qmaster
              WDBMService: Path: /Library/StartupItems/WDBMService
    The restart your Mac and test again.

  • Ever since I updated my ipad2 and iphone5 to ios8, both devices are running slow, apps take forever to download (Google is STILL downloading on both), and they freeze/crash.  This is VERY frustrating!  Anyone else having the same problems?

    Ever since I updated my ipad2 and iphone5 to ios8, both devices are running slow, apps take forever to download (Google is STILL downloading on both), and they freeze/crash.  This is VERY frustrating!  Anyone else having the same problems?
    Message was edited by: Rkkshea

    Had same problem on my iPad2 with the original 8.0 release.  I ended up wiping it completely clean and doing a reset and restore from backup.  That seemed to fix my issues.  I had the same problem when 7 came out and did the same wipe and restore to get everything working well.

  • Anyone else notice poor WiFi performance on iPhone 4 after IOS5 update? I have two iPhone 4 at home, slow slow downloads. One of them I've tested WiFi at work, Same issue. e.g. Apps take forever to download over WiFi compared to a AT

    I have two iPhone 4 at home, slow slow downloads. One of them I've tested WiFi at work, Same issue. e.g. Apps take forever to download over WiFi compared to a AT&T-3G connection.

    I have only just got an iphone 4 which I immediately updated to ios7 so have nothing to compare it with. But it doesn't even see networks that come up clear on the macbook. Same thing for a colleague in the same spot. previously I had an android phone which picked up just fine.

  • Firefox (for android) takes forever to load or doesn't load at all

    Firefox will not load or takes forever to load (i.e. up to 3 or 4 minutes) mostly, I get an "unable to connect" "offline mode" error. Other apps that use data are able to connect to the network, but FF...not so much.
    I'm on a Nexus 5 running kk 4.4.2

    fixed the "offline mode" problem by following the about:config directions
    [https://support.mozilla.org/en-US/questions/962245]
    unfortunately, pages still take so long to load it basically renders Firefox useless.

  • Quicktime videos take forever to load on my system

    Is it me alone, or does anyone have the same problem? I have a excellent system, and nothing takes forever to load on it, only Quicktime videos. The only reason why I use quicktime on my XP machine is to watch the videos that are downloaded from my Kodak camera memory card since the camera saves its video files as quicktime videos, but it takes forever for the video files to load after I have downloaded them and saved them into a folder on my system. When I want to go back and view the videos, the folder freezes until all the videos, even if it is only one video in the folder loads. Why is that? Other video files load immediatley from avi,wmv,to divx,etc.
    Does anybody have a solution?

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • What is wrong with Safari quits unexpectedly takes forever to load pinwheel spins and spins and spins do this for months

    What is wrong with Safari quits unexpectedly takes forever to load pinwheel spins and spins and spins going on for months

    Process:         Safari [191]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.1.7 (6534.57.2)
    Build Info:      WebBrowser-75345702~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [147]
    Date/Time:       2012-07-23 14:19:38.786 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   ???                                     000000000000000000 0 + 0
    1   ???                                     0x0000000100661f90 0 + 4301660048
    2   com.apple.WebKit2                       0x00007fff8748b488 void CoreIPC::handleMessageVariadic<Messages::WebPageProxy::DidFinishDocumentLoadFor Frame, WebKit::WebPageProxy, void (WebKit::WebPageProxy::*)(unsigned long long, CoreIPC::ArgumentDecoder*)>(CoreIPC::ArgumentDecoder*, WebKit::WebPageProxy*, void (WebKit::WebPageProxy::*)(unsigned long long, CoreIPC::ArgumentDecoder*)) + 87
    3   com.apple.WebKit2                       0x00007fff8748044c WebKit::WebProcessProxy::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageID, CoreIPC::ArgumentDecoder*) + 162
    4   com.apple.WebKit2                       0x00007fff87480338 CoreIPC::Connection::dispatchMessage(CoreIPC::Connection::Message<CoreIPC::Argu mentDecoder>&) + 138
    5   com.apple.WebKit2                       0x00007fff87480297 CoreIPC::Connection::dispatchMessages() + 121
    6   com.apple.WebKit2                       0x00007fff8747d5e1 RunLoop::performWork() + 135
    7   com.apple.WebKit2                       0x00007fff8747d52f RunLoop::performWork(void*) + 83
    8   com.apple.CoreFoundation                0x00007fff88a763d1 __CFRunLoopDoSources0 + 1361
    9   com.apple.CoreFoundation                0x00007fff88a745c9 __CFRunLoopRun + 873
    10  com.apple.CoreFoundation                0x00007fff88a73d8f CFRunLoopRunSpecific + 575
    11  com.apple.HIToolbox                     0x00007fff885f57ee RunCurrentEventLoopInMode + 333
    12  com.apple.HIToolbox                     0x00007fff885f5551 ReceiveNextEventCommon + 148
    13  com.apple.HIToolbox                     0x00007fff885f54ac BlockUntilNextEventMatchingListInMode + 59
    14  com.apple.AppKit                        0x00007fff87b48eb2 _DPSNextEvent + 708
    15  com.apple.AppKit                        0x00007fff87b48801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    16  com.apple.Safari.framework              0x00007fff814ee3a8 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 177
    17  com.apple.AppKit                        0x00007fff87d83dc3 -[NSApplication _realDoModalLoop:peek:] + 442
    18  com.apple.AppKit                        0x00007fff87d81951 -[NSApplication runModalForWindow:] + 129
    19  com.apple.AppKit                        0x00007fff87d7ee07 -[NSAlert runModal] + 96
    20  com.apple.Safari.framework              0x00007fff814a88d3 -[AppController(FileInternal) _confirmStealthMode] + 287
    21  com.apple.Safari.framework              0x00007fff814a8e65 -[AppController(FileInternal) _togglePrivateBrowsingSuppressingConfirmation:] + 144
    22  com.apple.AppKit                        0x00007fff87c9deda -[NSApplication sendAction:to:from:] + 95
    23  com.apple.Safari.framework              0x00007fff814ee410 -[BrowserApplication sendAction:to:from:] + 82
    24  com.apple.AppKit                        0x00007fff87cc246a -[NSMenuItem _corePerformAction] + 365
    25  com.apple.AppKit                        0x00007fff87cc21d4 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 121
    26  com.apple.AppKit                        0x00007fff87f47cf4 -[NSMenu _internalPerformActionForItemAtIndex:] + 35
    27  com.apple.AppKit                        0x00007fff87df99e9 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 136
    28  com.apple.AppKit                        0x00007fff87ca499c NSSLMMenuEventHandler + 321
    29  com.apple.HIToolbox                     0x00007fff885ce7f7 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1002
    30  com.apple.HIToolbox                     0x00007fff885cdd46 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 395
    31  com.apple.HIToolbox                     0x00007fff885eba81 SendEventToEventTarget + 45
    32  com.apple.HIToolbox                     0x00007fff8861ac35 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 387
    33  com.apple.HIToolbox                     0x00007fff88647a0a SendMenuCommandWithContextAndModifiers + 56
    34  com.apple.HIToolbox                     0x00007fff886479c2 SendMenuItemSelectedEvent + 101
    35  com.apple.HIToolbox                     0x00007fff886478d2 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 150
    36  com.apple.HIToolbox                     0x00007fff88628c27 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 467
    37  com.apple.HIToolbox                     0x00007fff8862837c _HandleMenuSelection2 + 453
    38  com.apple.AppKit                        0x00007fff87b75851 _NSHandleCarbonMenuEvent + 236
    39  com.apple.AppKit                        0x00007fff87b49362 _DPSNextEvent + 1908
    40  com.apple.AppKit                        0x00007fff87b48801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    41  com.apple.Safari.framework              0x00007fff814ee3a8 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 177
    42  com.apple.AppKit                        0x00007fff87b0e68f -[NSApplication run] + 395
    43  com.apple.AppKit                        0x00007fff87b073b0 NSApplicationMain + 364
    44  com.apple.Safari.framework              0x00007fff816abba0 SafariMain + 200
    45  com.apple.Safari                        0x0000000100000f1c 0x100000000 + 3868
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff83b02c0a kevent + 10
    1   libSystem.B.dylib                       0x00007fff83b04add _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff83b047b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff83b042de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff83b03c08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff83b03aa5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff83b03a2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff83b03e3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff83b03aa5 start_wqthread + 13
    Thread 3:  WebCore: IconDatabase
    0   libSystem.B.dylib                       0x00007fff83b24a6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff83b28881 _pthread_cond_wait + 1286
    2   com.apple.WebCore                       0x00007fff88e8fca9 WebCore::IconDatabase::syncThreadMainLoop() + 265
    3   com.apple.WebCore                       0x00007fff88e8d0a8 WebCore::IconDatabase::iconDatabaseSyncThread() + 296
    4   libSystem.B.dylib                       0x00007fff83b22fd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff83b22e89 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff83ae9d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff83aea3ed mach_msg + 59
    2   com.apple.QuartzCore                    0x00007fff8711e396 CA::Render::Server::server_thread(void*) + 177
    3   com.apple.QuartzCore                    0x00007fff8711e2d6 thread_fun + 34
    4   libSystem.B.dylib                       0x00007fff83b22fd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff83b22e89 thread_start + 13
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff83ae9d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff83aea3ed mach_msg + 59
    2   libSystem.B.dylib                       0x00007fff83b66a17 mach_msg_server + 468
    3   RapportDaishi.dylib                     0x00000001127cb7b0 mig_rpc_server::server_working_thread(void*) + 58
    4   libSystem.B.dylib                       0x00007fff83b22fd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff83b22e89 thread_start + 13
    Thread 6:
    0   libSystem.B.dylib                       0x00007fff83b2d932 select$DARWIN_EXTSN + 10
    1   RapportUtil1.dylib                      0x0000000114287368 resolver_heartbeat + 230
    2   RapportUtil1.dylib                      0x0000000114266a82 bp_heartbeat_thread + 209
    3   libSystem.B.dylib                       0x00007fff83b22fd6 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff83b22e89 thread_start + 13
    Thread 7:
    0   libSystem.B.dylib                       0x00007fff83b24a6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff83b248f9 nanosleep + 148
    2   libSystem.B.dylib                       0x00007fff83b24863 usleep + 57
    3   RapportDaishi.dylib                     0x00000001127b770f active_monitor_finish_thread(void*) + 61
    4   libSystem.B.dylib                       0x00007fff83b22fd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff83b22e89 thread_start + 13
    Thread 8:
    0   libSystem.B.dylib                       0x00007fff83ae9d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff83aea3ed mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff88a74902 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff88a73d8f CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff85cce14f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff85c4f114 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff83b22fd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff83b22e89 thread_start + 13
    Thread 9:
    0   libSystem.B.dylib                       0x00007fff83b24a6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff83b248f9 nanosleep + 148
    2   libSystem.B.dylib                       0x00007fff83b24863 usleep + 57
    3   RapportDaishi.dylib                     0x00000001127bb923 web_page_monitor::async_finish_document_load() + 37
    4   RapportUtil1.dylib                      0x00000001142bfca1 osx_async_tasks_scheduler::execute_task(tasks_scheduler::task*) + 67
    5   RapportUtil1.dylib                      0x000000011429b3a9 async_tasks_scheduler::work() + 437
    6   RapportUtil1.dylib                      0x00000001142bfd34 async_task_thread_wrapper(void*) + 10
    7   libSystem.B.dylib                       0x00007fff83b22fd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff83b22e89 thread_start + 13
    Thread 10:  Safari: SpinningProgressIndicator
    0   libSystem.B.dylib                       0x00007fff83ae9d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff83aea3ed mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff88a74902 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff88a73d8f CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff85c89b74 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
    5   com.apple.Foundation                    0x00007fff85c89a53 -[NSRunLoop(NSRunLoop) run] + 77
    6   com.apple.Safari.framework              0x00007fff816e4a21 -[Heartbeat _startHeartbeatRunLoop] + 244
    7   com.apple.Foundation                    0x00007fff85c4f114 __NSThread__main__ + 1429
    8   libSystem.B.dylib                       0x00007fff83b22fd6 _pthread_start + 331
    9   libSystem.B.dylib                       0x00007fff83b22e89 thread_start + 13
    Thread 11:  Safari: SafeBrowsingManager
    0   libSystem.B.dylib                       0x00007fff83ae9d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff83aea3ed mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff88a74902 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff88a73d8f CFRunLoopRunSpecific + 575
    4   com.apple.Safari.framework              0x00007fff8166407d Safari::MessageRunLoop::threadBody() + 107
    5   com.apple.Safari.framework              0x00007fff816640b7 Safari::MessageRunLoop::threadCallback(void*) + 9
    6   libSystem.B.dylib                       0x00007fff83b22fd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff83b22e89 thread_start + 13
    Thread 12:
    0   libSystem.B.dylib                       0x00007fff83b03a2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff83b03e3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff83b03aa5 start_wqthread + 13
    Thread 13:
    0   libSystem.B.dylib                       0x00007fff83b03a2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff83b03e3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff83b03aa5 start_wqthread + 13
    Thread 14:
    0   libSystem.B.dylib                       0x00007fff83b24a6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff83b248f9 nanosleep + 148
    2   libSystem.B.dylib                       0x00007fff83b24863 usleep + 57
    3   com.apple.AppKit                        0x00007fff87c943a1 -[NSUIHeartBeat _heartBeatThread:] + 1540
    4   com.apple.Foundation                    0x00007fff85c4f114 __NSThread__main__ + 1429
    5   libSystem.B.dylib                       0x00007fff83b22fd6 _pthread_start + 331
    6   libSystem.B.dylib                       0x00007fff83b22e89 thread_start + 13
    Thread 15:
    0   libSystem.B.dylib                       0x00007fff83b03a2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff83b03e3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff83b03aa5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00000001001d2980  rbx: 0x0000000100657650  rcx: 0x0000000100498c00  rdx: 0x0000000000000000
      rdi: 0x000000010049e000  rsi: 0x00000001004f8d20  rbp: 0x00007fff5fbfd350  rsp: 0x00007fff5fbfd318
       r8: 0x00000001127eda48   r9: 0x00000000ffd8bc56  r10: 0x00000000742ddc96  r11: 0x0000000000000003
      r12: 0x0000000100498c00  r13: 0x0000000000000000  r14: 0x00000001004f8d20  r15: 0x000000010049e000
      rip: 0x0000000000000000  rfl: 0x0000000000010202  cr2: 0x0000000000000000
    Binary Images:
           0x100000000 -        0x100000fff  com.apple.Safari 5.1.7 (6534.57.2) <2208AB17-7F39-5DC1-AE9F-7946DEE3CA0B> /Applications/Safari.app/Contents/MacOS/Safari
           0x100783000 -        0x1007b8fe7 +librooksbas.dylib ??? (???) <EEF7BAA0-C433-17AF-E049-C7B2C22BF139> /Library/Rapport/bin/librooksbas.dylib
           0x102761000 -        0x102782fff +librooksmce.dylib ??? (???) <AFB00909-A5BE-9547-98A8-B85E32F942BF> /Library/Rapport/bin/librooksmce.dylib
           0x1127b3000 -        0x1127e6fff +RapportDaishi.dylib ??? (???) <3569E41D-25A7-FF22-084E-4A4D5D16E8FA> /Library/Rapport/bin/RapportDaishi.dylib
           0x114252000 -        0x11444cfff +RapportUtil1.dylib ??? (???) <3A5C82E9-2D75-04E0-6A6D-E2946F42EA17> /Library/Rapport/bin/RapportUtil1.dylib
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
        0x7fff80003000 -     0x7fff800bcfff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
        0x7fff800bd000 -     0x7fff800e5fff  com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff80126000 -     0x7fff80156fef  com.apple.shortcut 1.1 (1.1) <A99C9D8E-290B-B1E4-FEA5-CC5F2FB9C18D> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
        0x7fff80157000 -     0x7fff8015efff  com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
        0x7fff8015f000 -     0x7fff80162ff7  libCoreVMClient.dylib ??? (???) <75819794-3B7A-8944-D004-7EA6DD7CE836> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
        0x7fff80163000 -     0x7fff801fdfff  com.apple.ApplicationServices.ATS 275.19 (???) <2DE8987F-4563-4D8E-45C3-2F6F786E120D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff802b6000 -     0x7fff80393fff  com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
        0x7fff803cf000 -     0x7fff80402ff7  libTrueTypeScaler.dylib ??? (???) <B7BA8104-FA18-39A2-56E1-922EE7A660AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
        0x7fff80416000 -     0x7fff8041aff7  libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
        0x7fff806cb000 -     0x7fff806dafef  com.apple.opengl 1.6.14 (1.6.14) <ECAE2D12-5BE3-46E7-6EE5-563B80B32A3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff8073c000 -     0x7fff80a5ffe7  com.apple.JavaScriptCore 6534.57 (6534.57.3) <99973578-D474-3664-1388-61CB47E9D6E9> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
        0x7fff80ad2000 -     0x7fff80b1bff7  com.apple.securityinterface 4.0.1 (40418.0.1) <9AF33A9F-2D8C-2AE6-868C-EA836C861031> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff80b1c000 -     0x7fff81326fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff81327000 -     0x7fff81441fff  libGLProgrammability.dylib ??? (???) <D1650AED-02EF-EFB3-100E-064C7F018745> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
        0x7fff81454000 -     0x7fff81485fff  libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff81486000 -     0x7fff8148cfff  libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <D2F8C7E3-CBA1-2E66-1376-04AA839DABBB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
        0x7fff8148d000 -     0x7fff81cbffe7  com.apple.Safari.framework 6534 (6534.57.2) <596F6CCF-D815-1727-8E58-8B8EE0E44753> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
        0x7fff81d1b000 -     0x7fff8204ffef  com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
        0x7fff82050000 -     0x7fff8205bfff  com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff8217e000 -     0x7fff8231ffe7  com.apple.WebKit 6534.57 (6534.57.2) <B99EF91E-676F-79A0-FADC-A72C1E14536E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
        0x7fff82320000 -     0x7fff825a9ff7  com.apple.security 6.1.2 (55002) <0D80504C-9A6D-C865-AF37-7C231ACF97CB> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff825aa000 -     0x7fff825aaff7  com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff825d0000 -     0x7fff82680fff  edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff82681000 -     0x7fff826a8ff7  libJPEG.dylib ??? (???) <32EDAB18-08ED-B31A-D2BD-12EFFE60D83C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
        0x7fff826a9000 -     0x7fff82868fff  com.apple.ImageIO.framework 3.0.5 (3.0.5) <175E97F1-B1A7-655A-F154-5B6ACC5F3985> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff82bad000 -     0x7fff82d6bfff  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
        0x7fff82d6c000 -     0x7fff82df1ff7  com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff82df2000 -     0x7fff82df7fff  libGIF.dylib ??? (???) <3FD1157B-C002-5268-DEF4-70DDC40E6EDE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff82df8000 -     0x7fff82e03fff  com.apple.corelocation 12.3 (12.3) <A6CFB410-2333-8BE3-658B-75A93C90A9CC> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff82e04000 -     0x7fff82e4dfef  libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
        0x7fff82e8f000 -     0x7fff82ecafff  com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff82ecb000 -     0x7fff82ecefff  com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
        0x7fff83920000 -     0x7fff83973ff7  com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff83982000 -     0x7fff83982ff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff83983000 -     0x7fff83a0ffef  SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff83a10000 -     0x7fff83a57ff7  com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff83a58000 -     0x7fff83ae8fff  com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff83ae9000 -     0x7fff83caafef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
        0x7fff83cab000 -     0x7fff83cbdfe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
        0x7fff83cbe000 -     0x7fff83dddfe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
        0x7fff83dde000 -     0x7fff83e7efff  com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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    My apologies if you have already done the above and are well beyond what I've written here. Disk Utility really gives and end user like myself away to trouble shoot a HD.
    Also, inside your Apple drop down menu for "About this Mac," you can opt for "More info . . . ." This shortcut opens System Profile. While there, look for Diagnostics under Hardware. This tells you the results to the Power On Self-Test and when it was last performed. Also while there, look at your Memory. To the far right of its table for each installed memory module is Status for each. That should read "OK."
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    Linc

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    Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hard drive & memory.
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    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

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    TD

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