Downloading Elements 9 a second time

My computer with Windows 7 crashed and the new one has W 8.1, which should be compatible.  I need to re-download Phptoshop Elements 9 and have the Key, Serial number etc. but cannot find a way to do this on the Adobe web site.
Doe anyone have the answer?
Templeman

Done it!  This works on the UK website and possibly others.
Go to:-  Adobe.com; Sign in; My Adobe; My Orders; My Order History (but NOT My Products); click the date of purchase and a download box appears.
Thanks, Jeff, for giving me the address of technical support, which put me on the right track, although the adviser first told me to go to Adobe Forums.  When I explained I had been given his address through Adobe Forums he said the product was so old that they no longer had a download link.   I replied that it was bought in August 2011 and he then suggested going to My Account, My Orders, click the serial number and then click download.  This last bit was wrong but close enough to be able to find the download box.  I guess they work under great pressure.
The Adobe telephone advice line here in the UK was automated and no help at all, I couldn’t find technical advice or a Live Chat on the web site and I am grateful to both you and kglad for your help.
For the record, it was perfectly straightforward to re-download my other software, including Hamrick, Microsoft Office, Avs4you video editor and a few others.  If this helps Adobe to improve their website it will have been worth it.
Thanks again,
Templeman

Similar Messages

  • Downloading PS Elements 10 a second time?

    I don't seem to be able to download the PS Elements 10 a 2nd time.  I bought it last June and successfully downloaded it then.  I have new computer now and want to download again for that one.

    if you follow all 7 steps you can dl a trial here:  http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
    and activate with your serial.
    if you have a problem dl'g, you didn't follow all 7 steps.

  • First Java Web Start download doesn't update, second time does

    I'm using Java Web Start with our application. This release we upgraded to java 1.5 from 1.4. Now I have a few PCs, not all, that do not get updates the first time they launch the application. But when the launch it the second time they get the download. The jnlp didn't change between releases? Any suggestions? I'm not using lazy loads, in fact I'm using the default which should be eager.
    Thanks.

    Hi,
    I have similar situation. At the machine is installed Java 1.6 u1. Setup first version of application. After deploy second version of application and run application start update, but console show that application use old packages. At the same time main package is uploaded? I'd try to use <update check="always"?> but there are no positive result.
    At the same time then installed Java 1.6 u2, all works fine.
    Any suggestion, how it could be resolved, without Java 1.6 u2 installation?
    Thans, Kirll.

  • Download cs6 upgrade a second time?

    i want to reinstall my machine, can I download my cs6 upgrade a second time?

    It is located under your Orders page.  You can find more details at http://forums.adobe.com/thread/1006208?tstart=0.

  • Have just made 2 attempts to download Elements 12.  Each time at the end it gives a message saying Error extracting the product installer (Error 101). Please check for available disk space.   I have an almost untouched hard drive.  This is definitely NOT

    Can anyone help me please

    here are two different links.  at least one must be different than the one you're currently trying.
    Downloads available:
    Suite:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    https://helpx.adobe.com/download-install.html
    Download and installation help for Adobe links
    https://helpx.adobe.com/download-install.htmlDownload and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • I keep trying to download firefox but the second time i click run to run the installer is said it cannot as the file is corrupt

    i click download then run and then in downloads and then i click run to run the installer then an error box comes up and says that the file is corrupt ive tried like 5 times! help!

    Temporarily disable your anti-virus application for the download process.

  • How to download elements 9 on second pc

    How can i download a copy of the software to use for a new laptop?
    the software are purchased around 2010 and still have licensee code and everything, but it seems like its pretty damn hard to download what i allready have paid for!?
    Please help anyone

    Download the trial here and enter your serial number:
    http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
    Pay close attention to the Very Important Instructions, even when they don't seem to make sense.

  • Installing elements 10 a second time on the same computer

    installed Adobe Premiere Elements 10 and some how deleted the organizer file.  can i uninstall  Elements 10 and then reinstall the program on the same computer. 

    Yes.
    Mylenium

  • I have downloaded minecraft for the second time and try to download Jave SE6 runtime as requested but this does not happen....help.....

    I have purchased and downloaded minecraft and followed the instruction to get java se6 runtime..... but this does not work.....it seems there is a loop in the process...... can anyone help with this????

    upgrade your browser to Firefox 8 and check
    * getfirefox.com

  • Charged again for downloading a second time a film I have already paid for?

    Recently main computer crashed. iTunes films purchased not backed up externally. Have iTunes on another authorised computer - to recreate library of films have started to download same films a second time until I found I am being charged again. Is this correct - or how do I get them free as they have already been paid for ?

    Sorry, but you can't. Officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications. It's your responsibility to make backup copies in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose all the information on your hard drive. The official statement of their policy can be found here, among other places. If your hard drive was erased and you don't have a backup of your purchased items, and don't have them on an iPod, you're probably out of luck and will need to repurchase your films.
    If you have your films on an iPod, post back and someone here can help you get them restored. Otherwise you can try contacting iTunes Store Customer Service (select the category and subcategory closest to the issue you're reporting and you'll find a button to send e-mail to them) and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it, particularly since you appear to be accessing an iTunes Store from outside of its country which is a violation of the terms of use.
    Good luck.

  • After Photoshop Elements quit working for the second time in three months, I uninstalled it and now cannot get it to reinstall from the disc. Nothing happens when I insert the disc. All I can do is look at the folders and files and see nothing that tells

    After Photoshop Elements quit working for the second time in three months, I uninstalled it and now cannot get it to reinstall from the disc. Nothing happens when I insert the disc. All I can do is look at the folders and files and see nothing that tells me how to start the installation. Clicking "open with Auto play" gives me irrelevant options, view photos, share, etc. I'm running Windows 8. This program has worked, although buggy, for the past year.

    reinstall by clicking setup on your disk or downloading and installing,
    Downloads available:
    Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I downloaded a song from i-tunes.  It plays on my computer, but won't play on my i-phone.  Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time.  I could not find an option to "report a problem".

    I downloaded a song from i-tunes.  It plays on my computer, but won't play on my i-phone.  Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time.  I could not find an option to "report a problem".

    I could not find an option to "report a problem".
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • Can I download ML a second time on same computer ?, can I download ML a second time on same computer ?

    Can I download ML a second time on originil computer,after I erase it ? Do I have to pay $A20.99 a second time ?
    I know about > command R and how to download ML.         richard

    Yes, but you must first install Snow Leopard unless you still have an active download button on your Mountain Lion purchase entry in App Store.

  • How do I download a voice memo a second time?

    I have a series of voice memos I recorded for work.  After I downloaded, we accidently erased them from the iTunes library. 
    Now we need to re-dowload them to iTunes.  However, because iTunes "remembers" that it has already downloaded the memos, it won't automatically download - and they are too big to send by email or message. How can I either manually download them to my computer (or anywhere!), or convince iTUnes to download them a second time?
    Thanks in advance.

    Thanks.  But again:
    1.  the memos have been erased from the libarary and are no longer availabe anywhere, excpet for my phone.
    2. when I sync my phone, it will download new voice memos, but the older ones (that have already been downlaoded, and erased) are not downloaded, because iTUnes knows that it has already downloaded them.
    I neeed to figure out how to get iTunes to not recognize that it has already dowlowed copies of these files so that it will re-download them.

  • App Store asks me to re-download Motion 5 "Supplemental Content 1.1" for a second time - no way to delete request!

    Just two days ago I downloaded Supplemental Content 1.1 for Motion 5 and everything went well. It shows up on my list of purchases, updates, and downloads but now there is a message that I have new "Updates not installed" message and the Supplemental Content is listed.
    As it stands, when I open up the App Store list of downloads screen, Supplemental Content is shown at the top as ready to download - but, it is also listed below as having been downloaded. What gives?
    And, to add confusion and make matters worse, there is no way to cancel downloading it.
    There is no reason given why it should be downloaded again, something like "previous download unsuccessful" or whatever.
    There is no way to talk to an App Store or "Motion" person about what should be done with this problem.
    Why do things like this happen? Why is there no way to find out how to fix the problem except by "going public"?

    Found out how to get rid of the "Install Update" problem.
    Finally decided to contact Apple via copper wire (had support for the computer) and the support person walked me through a few things. This is the best I can remember:
    1. Went to the App Store page where it shows the list of Updates, Downloads, etc. and it was still showing the need to update.
    2. Exited the page.
    3. Restart-ed the computer
    4. Went to the App Store again, logged in, and went to the list of Updates, Downloads, etc. again. This time, with the cursor on the "Supplemental 1.1" 'window' area it said that it was not installed (or words to that effect) correctly. Told it to install and the installation process too about one or two SECONDS to complete and the Update notice disappeared. YEA!
    That was all there was to it.
    It would have been much nicer, though, if the little "problem" message had been shown earlier. All this could have been avoided.

Maybe you are looking for