DPS only in Creative Cloud?

Is DPS only available in Creative Cloud? I recently bought CS6 and thought I would be able to buy DPS as a separate programme, but now realize that only seems to be possible in USA? I live in Sweden. According to Adobe's support they don't sell the separate programme in Sweden because "the demand isn't big enough". I find this very strange. Will it be possible to get in Sweden soon?

Under What options are available for purchasing Digital Publishing Suite?

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How do I get the Apps onto one Ipad only for Creative Cloud??

We've downloaded onto 2 imacs Creative Cloud Software and there are not problems at this stage.
How do I get the Apps onto one Ipad only for Creative Cloud??
regards
Rod

This was part of the original thread you responded too but I have branched out your discussion to make it more specific. This is already discussed under the Touch Apps FAQ - http://www.adobe.com/products/touchapps/faq.html. Here is the relevant excerpt:
Customers who sign up for an annual membership to Creative Cloud or who buy a 12-month prepaid card at a retailer or online store will be eligible for a free month of Creative Cloud when they purchase and sign in from three qualifying Adobe Touch Apps from Google Play or the Apple App Store. This includes Adobe Collage, Adobe Debut, Adobe Ideas, Adobe Kuler, Photoshop Touch, and Adobe Proto.
Customers who purchase an annual membership directly from Adobe and qualify for this offer will not be charged for the month of service following sign-in from their third Adobe Touch App.
Customers who purchase a 12-month prepaid card from a retailer or online store and qualify for this offer will have one month added to the duration of their membership.
Creative Cloud members will be notified about their free month within 60 days of signing in to their third qualifying Adobe Touch App

Migration from DPS subscription to Creative Cloud

Hi there,
I come to this forum for a DPS account problem because no other form of Adobe support seems able to solve my problem.
I have been using DPS since the beta days and then subscribed to DPS professional although I create only Single-folio apps (no other product choice at the time).
When this yearly subscription was about to run out, I considered migrating to Creative Cloud, which had been released by then and seemed perfect for my needs: CS6 and as many Single-folio as I needed to produce.
Right now, with my Creative Cloud subscription working fine, I can create my folios to the point where I transfer them directly to the iPad; no problem this far. But it’s when I would need to open the App Builder and get a single-folio app generated that I’m stuck. When I enter my Creative Cloud credentials (with an Adobe ID which happens to be the same I used for my former DPS subscription), I get a message that my DPS account has been deactivated. It seems my Adobe ID is still linked to the DPS subscription that ran out and isn’t identified as a Creative Cloud account…
Here’s the whole message (translated from french): ‘This account has been deactivated. Your DPS subscription isn’t up to date, try another ID or contact your Adobe representative to update your account’
I tried Instant messaging support to end up reading there was nothing the support person whom I was chatting with could do. So I tried phone support, not successful either. I’ve tried getting into my Creative Cloud settings to see if I could create another Adobe ID, but found nothing. To this day, I’m still unable to open the DPS App Builder and generate an app.
Maybe there’s something I’m missing. For info, all my software is up to date.
If anyone has a clue as to where I could try next to get that problem solved, it would be more than welcome, I’ve been unable to produce any single-folio app for more than a month now.
Thank you beforehand.

I figured this was the problem, but I was hoping it would’nt have to come to canceling CCM subscription and purchasing a new one. But if it’s the easiest way, then that’s what I’ll do.
Thank you very much for the swift answer.

Is Muse available only with Creative Cloud?

I was searching for Adobe Muse and I found it only with a monthly subscription, linked with Creative Cloud. Is it the only way to have it? Or can I download it with a licence paid one time, as for exmple I've done with Adobe CS6? I prefer this way but I didn't found it.
Thank you for the help

Adobe muse is available based on subscription only. You may either buy Single app Muse monthly subscription or Complete creative cloud subscription. For more details : Web design software | Download free Adobe Muse CC trial and Why is Muse sold by subscription only?

Can I only have Creative Cloud on ONE computer?

Hello Kiran
Sorry for not replying -- I had left the computer as it literally takes hours but I think the installation is progressing at present and thank you for your help
Andrew

I think it's able to be downloaded onto maximum of 2 computers.
Can I use the software I download from Creative Cloud on more than one machine?
Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.

How do I publish with android if I have only a creative cloud membership?

How do I publish to android or is it not possible with the creative cloud membership?

Also we don't support Single Edition on Android at all. Pro and Enterprise customers can make multi-issues applications for Android.
Neil

I'm subscribe creative cloud membership, but the individual membership limits to produce iPad only app. How can I solve this problem? DPS app builder is not showing ipad iphone option, and membership is requiring enterprise subscription.

Hi,
I'm operating digital publishing company, and I'm an individual subscriber of CC.
When I use DPS app builder for making ipad+iphone app, the DPS is only showing iPad option as default.
And it's not possible to enroll Newsstand app either.
How can I make ipad+iphone app which is fully supporting newsstand?
Is it possible upgrading from individual to professional/enterprise subscriber?

You will need at least a professional DPS account. Creative Cloud allows only single edition iPad apps.

Is the only way to upgrade PS from CS6 to CC is to buy creative cloud?

Can you no longer purchase the CC upgrade outright for photoshop? Is the only way now to get creative cloud and pay monthly?

CC has never been available for outright purchase. CS6 was the last one offered on that model. Going forward, all future releases will be offered only to Creative Cloud members.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
Nancy O.

Creative Cloud will only launch in SafeBoot. Why?

Creative Cloud crashes when I try to launch. The icon will flash once in the menu bar and then disappear. I'm running Mac OS X 10.10.3.
I've tried everything I could find in the forums and elsewhere through google searches. The only way Creative Cloud will open is if I start my Mac in SafeBoot mode.
SOME things I've tried (I've tried MUCH more than this list):
try under a new admin
look for the app in my user preferences "startup at login" screen (it's not there)
uninstalled and reinstalled
used Adobe Creative Cloud Cleaner Tool with fresh install
I've had CC installed on this same machine before, but only today did I purchase a CC plan and this started happening. It worked fine before.

I tried every solution I found online suggesting deletion of apps, fresh installs, deletion of folders, permission changes, etc. I finally had an hour long chat session with an Adobe tech who had me do much of the same thing again, only to have the issue remain.
Here was the end solution which worked for me:
1. Create a new Admin account
2. Log out of your computer, and then back in under the new admin account
3. use the Creative Cloud uninstaller app to uninstall CC desktop. (Doing this prompted an alert message telling me I couldn't do this because some CC apps required it. So, I deleted the 2 CC apps I had installed, Lightroom and Photoshop)
4. After the uninstall completes, install a new copy of CC desktop. (Once I did this, it opened and ran correctly.)
5. Log out and log back in under your usual account.
6. If CC desktop doesn't start on its own, double click the application itself to start up.
After completing step #6, CC desktop started up on its own. I re-downloaded Photoshop and Lightroom through CC and all is working normally so far.

Illustrator Help | Unembed images | Creative Cloud only

This question was posted in response to the following article: http://helpx.adobe.com/illustrator/using/unembed-images.html

Hi BarbLovesInDesign,
Because Illustrator is part of the Creative Cloud, latest innovations and features that are added to the products are immediately available to Creative Cloud members. The Unembed image feature was available through a feature update, and is thus available only to Creative Cloud members.
To learn more about Creative Cloud, please do read: http://www.adobe.com/products/creativecloud.html.
Cheers,
David

Adobe Creative Cloud unable to find any installed applications

I was updating my Indesign CS6 DPS Tool via Creative Cloud Desktop last month. However due to some internet connection error it failed. Tried to update it again later but there is no updates anymore. Logout from CC Desktop Application and log back in, all my applications are gone. It is no longer listed in CC Desktop. I have mainly CS6 and one CC application on my mac.
I have tried the following and it all did not work.
1. Change Language Perf from North American to International
2. Delete opm.db file from OOBE folder
3. Uninstall and Reinstall CC Desktop
4. Run Adobe Creative Cloud Cleanup tool
Now i am trying to reinstall but all the programs return an error. Uninstallation Failed. Your uninstallation encounted errors. Only program I manage to uninstall is CreativeCloud Desktop but it also states there are a few errors. Is there any log file I can refer to? I have also notice in the cleanup tool there is no CS6 or CC programs listed. The programs are working fine but it just do not appear as installed in creative cloud and the clean up tool.
I was using mac os 10.8.5 but yesterday I had to send my notebook for repair and the harddisk was replace due to bad sectors and the os is upgraded to 10.9.2. I used migraion utility to restore my files.

THe product I have installed is CS6 Design and Web. So I have Illustrator, Indesign, Fireworks, Dreamweaver, Flash, Photoshop, Acrobat Pro installed. I also have several trials like After Effects CC, Audition CS6, Edge Animate, Premiere Pro installed.
Currently all adobe installations are working fine no problems and issues. In the individual program I can also check for updates. Check the update preferences in application manager and all my installations are listed too. Below is a list of stuff that is broken.
1. Creative Cloud Desktop do not list any applications installed. It thinks I have no program installed. Tried all the possible fixes listed on the internet such as chnaging language, delete OPM.db file, reinstall and nothing works.
2. Downloading any new software or existing software fail at 42%. Which is when the download completes and the software begins to install.
3. Using any uninstaller included with the programs listed above results in a adobe application manager error. (Uninstallation Failed) So far I could only uninstall creative cloud desktop, flash player, adobe air.
4. Using creative cloud cleaner tool also do not list any cs 6 or cc installation. only creative cloud desktop.
5. I have tried reinstalling over using a dvd and also using prodesigntools website direct download links to reinstall it will result in a adobe application manager installation fail error
So currently I have all my adobe programs working great, there is no way to uninstall unless I manually delete the files which I feel is too drastic action to take since everything is working fine. If I uninstall it manaually and I can't reinstall it back due to errors I won't have any adobe software for work.
This problems started after a fail update and after logging out of the creative cloud desktop.
Any solutions?

Creative cloud education on the same computer with different account

hi, I bought a 1 year creative cloud (education version) which will expire in few months. Perhaps I will skip to a different version or maybe not, still don't know. My question is: I have plans to sell my computer to a friend (student) and he would like to buy also a creative cloud (education version) and install it on that computer (or just use the adobe softwares already installed there and buy an education licence)...is it possible to do it or on a single computer (same ip) could run only 1 creative cloud installation?
I try to explain it in different words: is it possible to install adobe softwares (or use the already installed adobe softwares) on the same computer but with a new (and different account) creative cloud education version (once the previous one expired)?
thanks in advance for the reply

When you sell the computer to your friend, then you have to just deactivate the CC Activation & Deactivation Help , you do not have to uninstall Adobe CC, your friend needs to sign in with the Adobe ID under which he purchases the CC.
Regards
Rajshree

Black screen in Creative Cloud app 1.8.0.447 on Windows 7

Hi!
After updating the Creative Cloud application to the latest version (1.8.0.447), I have a blank black screen in the Home tab of the application. The Apps, Resources and Behance tabs work as they should.
Also, I noticed that playing any one of the "What's new" videos that pop up when starting an installed application (e.g. InDesign) gives blank screen. I can hear the sound of video, but there is no movie or playing controls whatsoever.
Everything was fine prior to the update. I have not made any other updates in between the two Creative Cloud versions (no Windows Update, no new graphics drivers). I am using Windows 7 Enterprise on HP Zbook 14 with dual graphics (Intel/AMD).
UPDATE: As i keep working, I discover more parts of the application suite that look similary (blank/black). Here's the new Adobe Color panel in InDesign.
Regards,
Jacob
Meddelandet redigerades av: Jacob Wodzynski

Hello,
I had a simillar issue using my Notebook (Samsung Series 7 NP770Z7E-S04DE with Core i7 (3rd Gen) and a second graphics adapter (AMD Radeon HD 8870M). After upgrading from Win 8 to 8.1 i had really a lot of trouble because the OS update brought new drivers for both graphics adapters which obviously did not work together. I had to reverse the update because the notebook was not showing anything but the mouse cursor. Windows 8 had some other anoying bugs so I decided to ignore the warnings of my IT-Partner and Samsung and do a clean install of Windows 7 Pro. Since then I had the problem you, jacobwod, describe but I did not care because neither I used the Cloud-Space nor there were fonts available. Today I read your post and experimented with the settings. By accident I found out that enforcing the usage of the Intel-Chip (HD 4400 I think) for not only the creative cloud.exe but also a file called "adobe cef helper.exe" in C:\Program Files (x86)\Adobe\Adobe Creative Cloud\hex\" seems to be a solution. Thanks jacobwod for getting me on the right track.

Why move to creative cloud?

I still don't understand why Adobe forcing us to move to Creative Cloud?
All those "benefits" that Adobe served us, is just a marketing trick.
Adobe said something like this: "All the newest updates and features are immediately available to the Creative Cloud users" This is the new benefit? Prior to Creative Cloud updates didn't exist? When Adobe release an update I don't see why "from the box users" also couldn't get them (updates) like Creative Cloud users? In both cases user must download the update (if she/he want to). Also, Adobe said something like this: "For Creative Cloud members updates are available immediately" - this is discriminating to the people who are for some reason couldn't/doesn't want to buy Creative Cloud membership, and who are using "from the box" Adobe software. Why is their money less worthy than the money of the people who are subscribed to the Creative Cloud? When I buy an car with the same interior and with the same engine but in different color than my neighbour's car, I expect to have the same car but in different color. Why that is not the case with Adobe? Those statements are perfidiously way to force people to register with Creative Cloud. I presume that CS7 (or some later edition) will be available only for Creative Cloud users and that Adobe will stop issuing "from the box" editions. Why Adobe won't give users the ability to chose where to spend their money and what to buy and how to use it (online or offline)?
"Every Creative Cloud subscriber have 20GB of storage available"!? Hey! How much HD footage we can store there? With 1-2 TB external HDDs that anyone can buy for 100-150$ Adobe offering us 20 GB of storage as a better solution? What is faster solution: HDD or Cloud service? "Files stored in the cloud are safer than those on user's HDD(s)"?! Anyone at Adobe heard for backup? I have a PC for about 20 years and still haven't any single problem with HDD malfunction. So, Adobe, please tell us what is the REAL reason why you want us to store OUR files on YOUR servers? Anyone can share their files with who ever they want using e-mail (for smaller files), and there is so many FREE web storage services, so why do we need to pay Adobe for something that we already have for free? I can use some free web storage to keep my files there and open them with current Adobe software, directly from network like from HDD, and they will be automatically updated as soon as I save them. Also I can access them from wherever I am and share them with who ever I want. So I really don't see why people buying this marketing trick called Creative Cloud?
Only REAL reason for creating something like Creative Cloud, as far as I can see, is to stop the piracy, and this is something that I really support. But I would really like to see that such a big company stop using those discriminating methods on their users!
I'm using Adobe Premiere from version 6 and After effects from the first edition so many years ago... For all those years, never cross my mind that Adobe might one day discriminate their users in such manner!
Adobe, please give us ability to CHOOSE from equal products - not from the same but different products (at the same time)!
Thank you!

I'm not here to give a lesson in trade laws. Nor am I defending Adobe. I'm just telling you that a publicly traded U.S. Corporation like Adobe, Apple or Microsoft must abide by the laws of the land in which they are headquartered.   It's the same for companies whose headquarters are in France, Germany, Singapore, Russia, Japan, etc...
I didn't talk about major updates. I talked about all updates 'cause Adobe said that all updates will be immediately available to the Creative Cloud users (only).
I think you're confused by the differences between a regular cycle update and a major product upgrade.   These are two different things.
Licensed users continue to receive all the regular cycle updates just as before. And as before, they can't buy a major product upgrade until Adobe officially releases it. Nothing has changed in that regard.   Perpetual License users still get the updates as they always have.
While it is true that Cloud users don't have to wait as long for major upgrades, it could be argued (and I would not disagree) that Cloud members are being used as "beta testers." Some of the immediately released upgrades have been sloppy and less than successfully received. I think that is one downside to this new policy and one which Adobe needs to address in coming months.
I also asked why all Adobe software isn't available for the "from the box" users? Why I can't buy Adobe Muse without Creative Cloud membership?
If "from the box" you mean a Perpetual License, I don't know the answer to that. All I can say is Muse is a relatively new product. Perhaps Adobe hasn't determined just how or where MU fits in to the Adobe product family. Same goes for the Edge products. You would have to ask Adobe about that.
Incidentally, after May 1st, "boxed" software will no longer be offered. Adobe Creative Suite products purchased on a Perpetual License will be fulfilled by digital download only.
Creative Cloud users don't have the same opportunities. Adobe forcing users to move to Creative Cloud by giving them immediate updates, more software to buy etc.
It's called incentives and it is fundamental to good marketing. You have something new you want people to buy so you give them some good incentives for trying it. I don't have a problem with this.
Nancy O.

Creative Cloud updates fail due to error U43M1D212

Problem:
Creative Cloud desktop is installed. Login to Creative Cloud works. Applications can be installed BUT applications CANNOT be updated. Error message: "Unable to reach Adobe servers"
System:
Windows 7 Ultimate, 64-bit
What I've tried so far:
1. Uninstalled everything, ran CC Cleaner Tool, restarted computer, re-installed.
2. Disabled Windows Firewall and Microsoft Security Essentials. Rebooted router. - This is a home network, not a managed network.
3. Checked everything this page tells me to do: Sign in, activation, or connection errors | CC, CS6, CS5.5
- Internet connection is fine
- Secure sites work
- Hosts file is clean
- GlobalSign Root CA certificate is OK, just to be sure I downloaded a new copy and reinstalled the certificate
4. Checked aamu.log in the Users folder. It shows error code string U43M1D212 as the reason for failed update download.
Please help.

Update to this problem which still has not been resolved.
I wiped the computer clean and started with a fresh installation of Windows, a clean image direct from Microsoft without manufacturer bloatware. Disabled Windows firewall, only installed Creative Cloud desktop. Again, I can sign into Creative Cloud, download and install apps, but still not update them.
Proceeded to install everything else I need on this computer, and everything works without problems. I know it's not the computer, my internet connection, cables, DNS or anything else I can do anything about. Adobe needs to fix this.
Below is a part of the aamu.log file that shows the problem:
05/18/14 12:35:05:711 | [INFO] | | UPDATER | CORE | | | | 4776 | ThreadDownloadUpdates:: Initializing Download
05/18/14 12:35:05:712 | [INFO] | | UPDATER | CORE | | | | 4776 | GDEDownloader:: GDEInitialize Successful
05/18/14 12:35:05:719 | [INFO] | | UPDATER | CORE | | | | 4776 | GDEDownloader:: GDEInitDownloader Successful
05/18/14 12:35:05:805 | [INFO] | | UPDATER | CORE | | | | 4776 | ThreadDownloadUpdates:: GDEGetFileSize UnSuccessful
05/18/14 12:35:05:805 | [INFO] | | UPDATER | CORE | | | | 4776 | ThreadDownloadUpdates:: ERROR: No Network
05/18/14 12:35:05:812 | [INFO] | | UPDATER | CORE | | | | 4776 | GDEDownloader:: GDE Closed
05/18/14 12:35:05:812 | [INFO] | | UPDATER | CORE | | | | 4776 | ThreadDownloadUpdates:: ERROR: Download Stopped
05/18/14 12:35:06:674 | [INFO] | | UPDATER | CORE | | | | 4728 | SetDownloadUpdatesInProgress : = 0
05/18/14 12:35:06:674 | [INFO] | | UPDATER | CORE | | | | 4728 | SetDownloadUpdatesInProgress : = 0
05/18/14 12:35:06:674 | [INFO] | | UPDATER | CORE | | | | 4728 | UCGetprogress : Updates download returning state for reffId = AdobeCSXSExtensions4-4/4.0.2
05/18/14 12:35:06:674 | [INFO] | | UPDATER | CORE | | | | 4728 | UCGetprogress : Updates download returning state     = 43
05/18/14 12:35:06:674 | [INFO] | | UPDATER | CORE | | | | 4728 | UCGetprogress : Updates download returning outError = 212
05/18/14 12:35:06:674 | [INFO] | | UPDATER | CORE | | | | 4728 | UCGetprogress : Updates download returning percent   = 0
05/18/14 12:35:06:674 | [INFO] | | UPDATER | CORE | | | | 4728 | UCGetprogress : Updates download returning unique error code string   = U43M1D212

DPS only in Creative Cloud?

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