Driver for Photosmart C6380 in Windows 8.1 64-bits

I got a new desktop with Windows 8.1 and have been unsuccessfully installing the HP Photosmart C6300/6324 All-in-One Printer series Full Feature Software and Driver from HP Support website. The problem encoiuntered was that after downloading and extracting the file "PS AIO 04 C6300 Net Full Win WW 140 408.exe", it stopped and there was no following pop-up window with instructions for the installation. Would you please show me how to get the installation going. I have been trying downloading and extracting many times. and the same issue happened. Please help. Thanks.

Hello TYH and thank you for using the HP Forums!
I understand the software download extracts all the way and completely disappears. I can provide a document for you regarding this issue.
Software Installation Stops Without Warning and With No Error Message
Unfortunately it is an older generation printer, and Windows 8.1 is the latest Operating System for PCs.
The problem is most likely an incompatibility issue.
If all steps in the document do not provide a solution, please contact HP support for repair or replacement options available for you.
HP support phone contact is 1-800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
Thanks for using the HP Forums! Best of luck to you!
GiGi10
I used to work on behalf of HP
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Runtime error installing driver for photosmart C6380 on Windows 7 Professional 64-bit machine

I have an HP Photosmart C6380 All-in-one printer networked to home network and connected to a laptop (hardwire) with Windows 7 Professional 64-bit operating system.
Downloaded driver from HP site and receive message:
Runtime Error
Program:c:\USERS\.....\AppData\Local\Temp\7xS374E\SETUP.exe
Any suggestions?
I can print, but cannot use other all-in-one functions

Hi HW65,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Sorry to hear that you are getting errors when attempting to install the HP Software and Drivers for your printer.
Please remove any cables that you have connected to the printer with the exception of the power cable. Please make sure you have the power cable connected direct to a wall outlet and NOT a power bar/strip. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. Note that the printer in the document is a LaserJet printer and this is only used as an example and that the document is meant for HP products in general.
Please remove the Printer from the computer with the use of the uninstall utility that can be located in the All Programs menu in the HP folder under the model of your printer.
Please click on the following link to download and install the printers HP Photosmart C6300/6324 All-in-One Printer series Full Feature Software and Driver. Please save the file to your desktop so that it creates it's own Icon.
Once the download is complete, double click the Icon and follow the instructions. Please do NOT connect any cables to the printer until the installation prompts you to do so.
If you have any other questions or any concerns, please feel free to write me back.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

No driver for Photosmart C6380 for Win RT -- is there a workaround?

Is HP developing a Win RT driver for this All-in-One printer? I bought a Surface RT and I don't really understand how the operating system works, but I'd like to be able to automatically print documents I create on the tablet. I also have a new HP Win 8 desktop and an old Win XP desktop on my network which can both print to the C6380 and run compatible software, so if there's a way to save my documents from the tablet into the print queue on one of these computers that could (possibly?) work. I'd be happy to try any reputable third party solution that could make this functional, as well.
There must be some way to make this work, and I'd greatly appreciate it if somebody could help me figure out a workaround that I can use with my network until this printer is supported, if ever.
Thanks.
This question was solved.
View Solution.

Hi there,
Let me preface this by saying I'm in no way a Windows RT expert. But, I do know it is a topic that support content is being created for within HP.
Here is a document that I hope will help:
Install the Printer Software in Windows RT or Windows 8 on a Tablet
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03606993&cc=us&dlc=en&lc=en&product=3560280&tmp...
Basically, this document explains that there is not a driver to download, but there is a driver already built into the Operating System.
And, here are a couple more documents you might find helpful for your product:
Printing from a Tablet in Windows 8 and Windows RT:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03565552&cc=us&dlc=en&lc=en&product=3560280&tmp...
How to Scan: Windows RT or Windows 8 Tablets:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03536828&cc=us&dlc=en&lc=en&product=3560280&tmp...
I hope that helps!
Thanks!
Tara
**Although I am an HP employee, I am speaking for myself and not for HP.

I need an audio driver for Yoga 13 with Windows 7 Pro 64 bits English

Hi all,
I downgraded my Yoga 13 from Windows 8 to Windows 7 pro 64 bits, and ever since then I have a problem with my microphone.
Skype finds the microphone and can use it, calls are all working fine, but any other program using audio does not work with the microphone.
After troubleshooting, I concluded that I need to update the driver but I cannot find it. Anything that I find on the Lenovo support pages does not install (event the one found on this page: http://support.lenovo.com/fr/fr/downloads/ds002860).
After looking at this post: http://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/I-need-an-Internet-driver-for-Yoga-13-wit.... I figured I would to be provided with the link by someone from Lenovo support.
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Hello,
From looking at the Yoga 13 Hardware Maintenance Manual and downloading the driver package from the Realtek Wireless LAN & Bluetooth Driver for Microsoft Windows 8 (64-bit) - IdeaPad Yoga 13 page and extracting (but not running) it to look at the contents, it appears the Yoga 13 uses a wireless LAN card based on Realtek RTL8732 chipset.
I would suggest that you try downloading the drivers, expanding, but not installing them on to a USB flash drive or SD card, then plugging that into the Yoga 13, running the Device Manager (filename: DEVMGMT.MSC), clicking on the appropriate entry for the wireless network adapter, selecting update, and then choosing the Browse my computer for driver software option, pointing that to the location of the unpacked drivers. Perhaps Device Manager will find the correct drivers to install that way.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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Yellow mark in device manager under other devices pci driver for B50 laptop with Windows 8.1 64 bit

Dear All,
in device manager - other devices - pci device is with yellow mark os:windows 8.1 , laptop B5070 series .
in PCI events tab mesage is:
Device PCI\VEN_10EC&DEV_5229&SUBSYS_380117AA&REV_01\00000001004CE00000 was configured.
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Mallik
Solved!
Go to Solution.

Good day and welcome to the community.
Based on the device string you included, http://www.pcidatabase.com/index.php returns the following:
Device Id Chip Description Vendor Id Vendor Name
0x5229 Realtek PCIE CardReader 0x10EC Realtek Semiconductor Corp
For reference, here is the link to your mahine's support pages:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-b-series-laptops/lenovo-b50-70-...
and here is the sublink for the Win8.1 drivers for the device detailed above:
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Hope this helps a bit.
Regards.
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Installing HP Solution Center for HP Photosmart C6380 in Windows 7

Installing HP Solution Center for HP Photosmart C6380 in Windows 7
After this scanner/printer has loaded down the Driver - Product Installation Service the next step of downloading software is interrupted by the notice/instruction "The system cannot find the file specified" identified as
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Hi,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select till I restart the PC and confirm by clicking the Turn Off button.
Now try reinstalling the HP Software and check if the installation goes as expected.
If the issue persists continue following the next steps below:
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Run the installation file and check for any difference.
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

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I am trying to install my HP Photosmart c6380 onto my compaq presario cq60-215dx laptop wirelessly and it has been giving me problems after problems. First time installed it worked perfectly then we moved and it has never worked since. I have tried uninstalling the program and reinstalling it. However via disc or online it kept telling me that a driver was not available. Finally it was uninstalled and I just now tried reinstalling it and it says "HP Installer Network UI Plug-In has stopped working" when I try to install it over the network. My husband and I just received this printer not even 2 months ago, and have only used it a couple of times before we moved. And now we can't even use it. Please let me know what I need to do to install it on my laptop wirelessly and his (he has the same laptop as I with Windows 7) I went into the control panel and unenabled internet explorer because I read somewhere that that might be the problem, it did not have the option to uninstall the program so I went and turned it off. Any help would be awesome, thanks!

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Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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I have Windows 7 64-bit. I need a driver for my HP Photosmart 7550 printer. The Deskjet 5550 alternative driver will not work.
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Gee, I hate to say "You've got to be kidding me" but ... (I have a bad attitude over the following)
HP dropped the 7550 when they went to Vista, I see no way that all of a sudden they will support 7 on this.
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Since the printer works on a different computer, it sounds like the issue is strictly software based.
It sounds like a complete reinstall of the software for the printer needs to be done. Ensure that the software is uninstalled from the Vista system.
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Driver for Photosmart C6380 in Windows 8.1 64-bits

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