Drivers for windows 7 installation

Question

Hello,
i would be glad if someone is able to help me.
The thing is that my envy 17 1050ep, pn wp002ea#ab9 works fine with original operating system Win 7 home premium x64, but as i need to add it to a domain i´m trying to install win 7 pro/business or ultimate x64 but the hard disk is never detected when i attempt to install it.
Bios installed is the most recent from hp website.
Inside bios is not present any option to change about sata driver it´s very limited.
Tried to download and install Intel® 5 Series Chipset and Intel® 3400 Series Chipset, doesn´t work issue persist.
With the original operating system installed Win 7 home premium, access sw setup, copy drivers folder, tried to install drivers, mainly the intel rapid storage, issue persist hard disk not detected.
Tested hard disk doesn´t have any error works fine with original operating system.
Tested a new hard drive, same issue.
Board chipset is intel hm 55.
HP Support drivers available on hp site don´t work.
HP Support just say unit is out of warranty and can´t provide support.
Intel support just say :
I understand the problem, however as I mentioned previously the main
issue in this case is that being it a laptop we do not have the precise
drivers for it, nor we know exactly how its bios is or in general how
the system is structured, therefore I would be unable to provide correct
troubleshooting for this third party product.
The most I can do in this case is showing you the download page of the
Intel chipset you have, but I am afraid there will not be exactly the
driver you are looking for:
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng
<(>&<)>ProdId=3240
Laptops have their own modifications, the driver needed depends on the
whole system and not just the chipset, this is why unfortunately we do
not have the correct drivers. The laptop manufacturer's website should
have the drivers you need.
You can click the following link to login and view/update the request or get additional information (including the ability to create new service requests, view any current and closed service requests, check the status of your warranty returns, and validate warranty: https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?servicetcktnumber=8001053616&pagetyp...
So i decided to post this issue here to check if someone that had same difficulties could help me, i just would like to know which correct driver should i install so hdd become recognized to install operating system.
I´ll be waitting for any reply and if need any additional information just ask.
Thanks
This question was solved.
View Solution.

Answer 1

Hi,
thank for your interest Paul but i´ve already solved the issue not by the correct way but through an alternative way, not the must correct but the goal was achieved it works!!!
I´ve removed the same hdd, insert on a dv6-2190ep Product number WK631EA with Northbridge Chipset Intel PM55 (Discrete models)
and Southbridge: Intel ICH9M here http://h10032.www1.hp.com/ctg/Manual/c01860375.pdf there are the unit specifications.
Then made a clean installation of Windows 7 Ultimate 64x, on this unit hdd is recognized and doesn´t need installation of any driver.
After finish the clean installation, removed hdd, insert it back on Envy 17-1050ep and voilá... hard drive detected new device drivers installed automatically
and every thing is working fine!
Now i´ve just have to make operating system and device updates.
It´s a shame that either technical supports Intel, HP, Microsoft, don´t know explain or tell which drivers should be installed or which settings must be made
in order to install windows editions that allow to add unit to a domain.
Instead the technical supports try to sell us things, how they want to sell if they don´t know support customers when they need?? Although i´m out of warranty i´ve never
used technical support and i´ve just made a simple question that no one can and know the answer and about a subject that should be posted on drivers and support page!
If drivers and instructions are posted clear and with correct drivers i´ll just browse it and don´t annoy no one.
So if any customer need help to install operating system here is a workaround because technical supports don´t know solve the issues.
If any one need help it will be a pleasure to help.
Have a nice work!