DRM and account issue

Another DRM issue. Unfortunately I have totally lost access to the account I purchased some DRM music under. I don't have access to the email address and I don't know the answer to the account questions (birth date, etc). It was a while ago but at the time if I remember correctly I decided to put garbage information into that account as I knew I was about to loose that email address (left that place of work). In hindsight pretty stupid and clearly I didn't have a good grasp of how DRM works.
Now I'm possibly prepared (but not happy about) to pay the 30¢ (or whatever it is) to remove the DRM from these songs, but to do that you need access to that account. Is there anyway I can get access to these songs, or have I lost access to them totally?
Thanks.

To see what account you purchased the song from, right-click it in the iTunes library, Get Info, and look at the Summary tab for the "Account Name" field. Go to Store > View My Account and try to log in to that account, using the Forgot password button if necessary. If you can't log in, use the iTunes Customer Service Web page.
Once in your account consider using the 30 cents per track upgrade option. Otherwise you will be still be dealing with DRM 10 or 20 years from now. If you don't have the 30 cents, then use iTunes to burn those tracks to an audio CD. It is very handy to have your tracks on an audio CD.

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SD and accounting issue

Hi All
I am facing a problem
I can easily create a sales order and deliver it.
but after the delivery the accounting documents shows 0 cost.earlier it was showing the exact value.
also the decrease stock is not shown.
can anybody help me wat can be wrong in Configuration.
Please help, its go live crtical
Thx

Couple of things to check for
1. As you say the decrease stock is not shown .. does your delivery have any qty on it? ( if not, make sure the Item Catagory config does not allow for zero qty deliveries --> 0VLP set "Checks for zero quantity
" as B - Situation rejected with an error message)
2. does it pick up the pricing procedure ( if not check for Pricing Procedure Determination & assignment --> OVKK)

DPS App Builder - certificates and account issue

Hi,
I'm working on an App for a client who's going to use it internally with his employees.
My company has an Enterprise account and I'm a member of it.
Working with the Creative Cloud - not using the same email address as the Admin of the Enterprise account.
I finished creating the InDesign files, the certificates etc. I can launch "Create the app" in InDesign and fill the first steps in DPS App Builder but when I try to add the certificates it says:
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Can the problem comes from the fact that I'm not logged into CC with the Enterprise Admin email address? Or because I'm set in the Enterprise Account as a member and not Admin?
Thank you for your help!
Sophie_HH

I figured it out. I was confusing the p12 file for the push notifications with the original developer p12 file. All fixed.
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Adobe service and Account issues

I'm very disappointed in Adobe's customer service. I'm a customer who has purchased multiple Adobe production related products. I have an account with an email that I no longer have access to, but know the password. When attempting to sign in I'm being prompted to access the email I no longer have access to reset the password. After contacting Adobe's customer service a week ago through online chats I'm still waiting to get that account id (email) changed.
How long does it take to change an email address related to an Adobe account? Doesn't it seem like this should be something relatively basic in the scheme of managing accounts?

A fast computer is fast, a slow computer is... well... slow
Since you provide ZERO computer information, I will GUESS your computer is slow
Work through all of the steps (ideas) listed at http://forums.adobe.com/thread/459220?tstart=0
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
- click the embedded picture in Harm's message to enlarge to reading size
- you need AT LEAST 2 drives for video editing, 3 is better
- some HD formats work better with (require) RAID
Read Hunt on Partitions http://forums.adobe.com/thread/650708?tstart=0
A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0

Have an issue regarding library books. My ereader is validated with Kobo account and Adobe Digital Editions account, but I get an error: 'this document is protected bij DRM and isn't available with your Adobe ID'.

Have an issue regarding library books. My ereader is validated with Kobo account and Adobe Digital Editions account, but I get an error: 'this document is protected bij DRM and isn't available with your Adobe ID'.

same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

Smart card and Account Lockout Policies Issue

I have enabled "Interactive logon: Require smart" card and "Account Lockout threshold: 3 invalid logon attempts". The lockout policy works fine with normal passwords. However, when I try to use the smart card and entering wrong PIN 4
times, the lockout policy does not work.
Can anyone please help with this issue?

Hi,
the validity of the PIN is managed by the smartcard itself, not by windows. Windows just logs in of the smartcard gives the right certificates/keys. the smartcard will only do so when it is provided a valid PIN.
Also note an account should not be locked out to avoid brute forcing the PIN. instead, the smartcard should lock.
http://technet.microsoft.com/en-us/library/cc962052.aspx
http://technet.microsoft.com/en-us/library/ff404290(v=ws.10).aspx
MCP/MCSA/MCTS/MCITP

Rounding Issue Excise Invoice and Accounting document

Hi
I have made and Excise Invoice with following values
Base Price                          4110
BED    10%                           411
CESS   2%     on BED               8
HEC     1%      on BED              4
In the Excise Table J_1IEXCDTL also values for BED is updated as 411, CESS as 8 and HEC as 4
But in Accounting Documetn following values gets updated
Base Price                          4110
BED    10%                           411
CESS   2%     on BED               8.22
HEC     1%      on BED              4.11
So at times there is a difference in both Excise Invoice and Acocunting Document. We want same values should appear in Excise Invoice and Accounting Document. Since EXCISE does not accept value in paise, we need to round off the value to the nearest rupee and accordingly update the accounting document.
My Pricing procedure mentions Cal Type as 17 Rounder off as per T001 R for BED / CESS /HEC...
Please guide...
Regards
Sanjeev

Dear Sanjeev,
Check whether there is a Condition type DIFF in the pricing procedure, and also in the invoice (conditions)
Check whether there is any account key assigned to it, in the pricing procedure.
Thanks & Regards,
Hegal K Charles

Can't Sync IMAP Sent Mail on E72 and other issues!

Has anybody any idea why Nokia felt it a good idea to release a phone with a mail client, that supports IMAP, but DOESN'T sync your sent mail? It is such a ridiculous omition that I am lost for words. I actually recommended the E71 to our IT department a few years ago but the mail client was so poor, we ended up getting 15 phones and 15 Profimail licences. The IT department have asked me to recommend the next phone as the E71 was a big hit and I asked them to get me this E72 to test. It is with great reluctance that I am going to try the iphone instead and recommend that as I believe the mail client on it is very good and the E72's is totally hopeless unless you go through the Nokia Messaging server, which obviously a corporate isn't going too. Before I knee jerk though, has anyone else had this issue and found a way around it?
Also, the predictive text is shocking now, the web browser is so buggy and closes without warning due to memory issues all the time.
Oh, the optical control pad is dreadful and totally useless and the select key also doesn't work in off-line mode, so the E72 is useless on a plane.
Nice to see that Nokia took the very good E71, played with it, broke it, made it far worse and buggy, stuck a new case on then released it as the E72. I remember the days that a Nokia phone worked from the minute you bought it, but now with firmware updates Nokia feel they can release half baked phones by the dozen, monthly. Pathetic.
Oh, and this is the latest firmware, too!
And one other thing, OVI Suite, PC Suite and the umpteen other applications that all do useful things....can Nokia not just release one main PC support app that works and has ALL the features under one roof? I have to installed them all on my PC as well as loads of other sync and office apps on the phone (like OVI Files) just to do the obvious things that you use a modern smartphone for.
Nokia, there is a very obvious reason why you are losing market share at the moment, and it isn't because people trust Google or like DRM and fruit pictures on their phones. Get a grip will you?
If anyone can help primarily with the Sent Mail sync issue in Nokia Email (without suggesting I route all my mail through Nokia's unreliable servers and divulge all my passwords), I would be very Grateful Indeed.

I had a number of problems setting up Google Apps with my phone. Mail, Calendar and Tasks were not syncing.
Mail
Ok here is the solution to your sent mails problem. I have spent far too long setting up google apps to sync properly with my new E72 (latest software installed). It really is a superb phone but if Nokia is not going to fully support integration with Google Apps with a simple app then Android and Blackberry will simply take over for Apps users. It really isn't up to Google to solve this its up to Nokia. Are you going to move from Google Apps or change your phone????
I have gmail and business google apps accounts and both are now syncing properly with what seems to be pretty good Nokia email software on the phone. This is allowing me to receive, send, view attachments, view sent mail etc. Here are the steps I took from the beginning.
1. Enable IMAP for the google accounts. Couldn't get anything to work otherwise.
2. Follow this instruction https://mail.google.com/support/bin/answer.py?answer=78887
3. Your inbox should now be working however you now need to map the folders you want to see on your mobile. While at your inbox go to >settings>mailbox settings>what to sync>folder subscriptions.
4. Click on Gmail and highlight the folders you want to see
5. Go back to your inbox and go to the dragdown list of folders and highlight 'More Folders'. Under 'Gmail' you will find your sent items along with attachments etc. Problem solved. Its not a pretty solution but at this stage like me you just want something that works.
Calendar
This was a nightmare and I am now running a third party app called Googasync which is working fine. In 10 days time I will need to buy this so if someone knows how to setup calendar syncing properly without it please let me know.
Tasks
Googasync will not sync Tasks and I don't know if there is any app out there that will. If someone can help please let me know. Surely this should be pretty simple!?!?!
By the way I mailed Nokia support last Thursday on the above but have not received a reply.
In summary its a great phone and I've moved from a Blackerry Bold to it but I shouldn't be spending days finding workarounds!!

Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

SharePoint 2010 Web Analytics showing user Display Name and Account Name from the same user

Hi!
Since July, 16th 2012 the Web Analytics Daily Unique Visitors reports started to show almost the double of visitors we used to have on our Web Application. Here are some of the data (I intentionally deleted the weekend data):
10/7/2012 2.497
11/7/2012 2.723
12/7/2012 2.722
13/7/2012 2.699
16/7/2012 5.055
17/7/2012 4.963
18/7/2012 4.954
19/7/2012 4.998
20/7/2012 4.965
23/7/2012 5.117
24/7/2012 5.012
25/7/2012 5.071
As you may notice the data jumped from around 2.700 unique visitors to around 5.000 unique visitors. As the number of permissioned users remains constant it is pretty odd. I also checked the Number of Page Views report and see no change on its behavior.
The number of page views remained constant.
So I went to look the Top Visitors report and understand why the visitors number almost doubled. The analytics started to count the users Display Name and Account name as two different visitors with a different number of page views. Let me show you an example
from yesterday (July, 25th) Top Visitors report:
#    Visitor                  Page Views   %
1   Cinthia XXXXXXXXXX    359      0,55%
5   Giselle XXXXXXXXXX     143        0,22%
7    Aline XXXXXXXXXX       138        0,21%
15 nt\cmazevedo              111        0,17%
60 nt\gbsantana                 69        0,11%
73 nt\aglsiqueira                 65      0,10%
"Cinthia" and the account "nt\cmazevedo" are the same person. The same is applied to "Giselle" / "nt\gbsantana" and "Aline" / "nt\aglsiqueira".
As I stated this is an example from July, 25th. If I checked the same report from a period before July, 16th I can only see the users Display Name as "Visitors". No account name is displayed or counted as a different visitor.
About the environment:
We have two SharePoint 2010 farms: a "corporate" and a "enterprise". The corporate farm contains four web servers and a central administration servers with publishing services. The enterprise farm contains two servers running User Profile Services, Search
Services and some others. Our main version is the SP1 with June/2011 Cumulative Update with a few more hotfixes applied.
This behavior on analytics is affecting all web applications (we have more than 20) installed on this farm and my company Support team said that no change were made on SharePoint on the weekend the problem started.
Does anyone have any tip about what is going on?
Thanks in advance!

Hi, Manas!
First of all thanks for your interest on this issue but I don't think it is related to the User Profile or the Active Directory.
I checked both records and there was no change on the Display Names. All the users have "full names" as display names (first + middle + last name) and not logins as SharePoint is displaying on this report.
But I did a test yesterday and checked the results today confirming that just the access been made using a specific server are causing this. Explaining it better:
I have four web servers on my farm named from P01 to P04. Then I created this test script:
Step 1: Change local HOSTS file to point the web application on the server P01.
Step 2: Access site "A"
Step 3: Access site "B"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P02.
Step 2: Access site "C"
Step 3: Access site "D"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P03.
Step 2: Access site "E"
Step 3: Access site "F"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P04.
Step 2: Access site "G"
Step 3: Access site "H"
Step 4: Close the browser.
I asked three users to execute that script. The results: All access to the sites "C" and "D" were registered on Web Analytics with the user account name such as "nt\cmazevedo". All the other sites registered the user Display Name correctly such as "Cinthia
XXXXXXXXXX".
With this test we could isolate the problem just on the server P02. It doesn't occur on the others. Now my support team is trying to find any configuration difference between this server and the other three that could point for the root cause.
I am also looking for some information regarding the service responsible for this task ("transform the account name into a display name") to understand why it doesn't work on one server and works on the others.
Thanks!

IQ826t Restart and Heating Issue

One thing I definitely do not like the HP's support especially when they will not allow us to buy a 7 Upgrade from Vista nor will they support something (even when I find their glitches and they admit after telling me it was just the OS).. On Repair work, I had to ship it out and this will be my 2-3 time to do repair on this PC in the past 3 years (and I have to wait a week for the repair to be done...)
Besides that, IQ826t, Win 7 Ultimate SP1
All Drivers are up to date with HP website (utilizing Win 7 64 bit drivers and Firmware is up to date). AVG update/scan (no issue - confirmed even rootkit).. Malwarebyte - Scan and no issue
Disk Cleanup, Disk Defragmentation done on a monthly and quarterly schedule
Biggest Issue:
I am getting a crash with Win 7 0x124 Stop Error Message (happens periodically and even after a reboot)
Never had this issue until May and the upgrade to Win 7 was done last year with SP1 update done on March (so it is not an issue with the OS as HP support personnel seems to think... I proved them the issue with Windows Update History, The Bluescreen error code on my error code reader).. This machine under warranty and I had issues with it constant (even in Vista)
They state that it is the OS.. Again, if that was the case, I would think it would happen right away like my Toshiba on SP1 upgrade... That was not the case in the matter. I have a firmware reset (default settings) and the issue persist..
The Error Code relates always HAL.dll or ntoskrnl.exe
One if hardware compatiblity and the other is an OS kernel exe file.. And this usually checking knowledge base relates to hardware failing due to 1) Compatibility (which HP website confirms is not the case) 2) OS corruption (which is not the case checking on safe mode and this happening STILL 3) Heat Issue (which I believe is the issue and was been documented on the Internet
What I am noticing is the unit is extremely HOT (vent is almost burning when it has been off and just turned on).. I wonder if the hardware pieces are literally melting to destruction since I can't just open it up (they state it will void my warranty)
The Symptoms before the Crash (happens any time.. Even right after a power up)
If you are playing audio or video, you will start to hear jitters and sound seems to echo itself .. Video would start to lag and become choppy.. Systems start to slow down and things seem to run very slow.. I have seen the power light on the PC start on but the touchscreen just go black (will not restart sometimes)..
Minor Issues (but could be related)
1) When running PC Hardware Diagnostic, they will come up with an error code in the past and that was warranted for a motherboard replacement (of course, they ship the box to the wrong location and I was in the middle of my wedding so I get to it now).. It was pertaining to PCI Express Status ICH9 PCI Express Root Port where it will generate an error code... Now, running the diagnostic... I will not get any error but PCI Express Root Port 3 & 5 do not show up on the diagnostic... Wouldn't that obvious show something that is a problem when there are 6 ports (which on the previous diagnostic that I can't grab past logs shows that). That is not warranted for a warranty work? Just a note, I got the fail test code (which was intermittent but keep happening and the tech support would not look at previous case.. Port 4 failed and a fatal device code)
2) Blu-Ray player will not run and their answer is that it is your Blu-Ray until they realize that I ran it on 3 different Blu-Ray player standalone, different Blu-Ray, and confirm DVD will work.. They still think it is a software issue until they can't deny my point when it will not read the Blu-Ray no matter what (they took control and confirmed it).. They believe the HP SmartDVD software was failing because of Win 7 and not Vista (even when I downgrade and confirm it works, I stated the software is the issue... Lone and behold, 2 months later they had an update that they refuse to admit I was RIGHT on the matter and done 15 hours of troubleshooting that they were wrong about)
3) Wireless Keyboard and Mouse lost connectivity even if the battery is not low... Just stop typing or omit letters.. This is considering the keyboard is literally in front of the touchscreen
4) Touchscreen is sensitive when it wants to be but won't in other... Constant issues there
This is why I have so much issue with support.. They seem to show that they will do anything to deny the issue.. Heck, I am a computer technian calling on the issue.. It ain't like I didn't troubleshoot on the matter... But they think we are all morons and when I prove them wrong, they will use any excuse to honor warranty... That is why it is amazing..

Look in your Settings > App Manager.
Tap Device Monitor.
Tap the Battery tab.
At the upper right, tap "Since Last Charge" to change to "Last 48 Hours".
What apps or processes are consuming the most battery power?
ALSO, in setting up your new Z30, are you syncing many contacts or calendar data from a connected email account?
Social accounts such as Facebook or Twitter?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

It looks like I currently share an apple id and account with my daughter. Our phones are synched even alarms go off on each others phones. I want to have my own account so this doesnt continue to happen. How do I change my iphone to have its own id?

It looks like I currently share an apple id and account with my daughter between iphones. When I set my alarm it goes off on both phones and contacts are synched as well. How do I seperate from her account?

According to Create an AppleID:
Choose an Apple ID and password.
Enter your primary email address as your Apple ID. This will be used as the contact email address for your account. Please note that this email address must be verified before you can use certain Apple services.
And, unless I'm missing something, it appears that you're trying to use your father's e-mail address. Start at Find your AppleID and see if you can resolve the issue.

Free samples and needed billing and accounting document

Hi experts,
i got a scenario as below;
we issue free samples to our customers to give in the markets, but issuing this free items there would be some freigt expenses incurred,for that a billing and accounting required. how to configure this please help me
thanx,
shirgud

Shirisha,
1. You will have to create a seperate sample sales Document Type, Item Category and Billing Document.
2. In this Sample Item category you will have tomake pricing as 'B" Pricing for Free goods" pricing procedure ( Copy TAN and change it accordingly to bring it as standard process)
3. Document Procing Procedure = C and Maintain customer pricing procedure accordingly.
4. Maintain Shipping Condition Type KF00 in the free samples pricing procedure either manually (mostly) or else through) so that you can enter Freight Expense at Billing
5. Check whether we have a G/L Assigned for this freight a/c key ERF.
through this config you can process accordingly.
Regards
Sathya

How to post cost of goods sold to io per functional area and account determ

1. We create a sales order with reference to a revenue IO with functional area ABC01.
2. We create a delivery document on the sales order and goods issue XYZ.
3. We expect the cost of goods sold for the coal to hit an existing IO with functional area ABC02 based on account determination for XYZ.
4. Instead we see both the revenue and the COGS hitting the revenue IO on the Sales roder.
5. For now, the accountants responsible for those companies have been making journal entries all along to correct the postings.
Please advise what needs to be done for step 3 to happen so that the extra step 5 need not be done.
(IO - internal order)
Thanks,
Venkat

What is the IO you have assigned in the Sales Order please?
Just check the Sales Order - Account assignement, so that you can able to change if there is a different IO.
System won't pick up IO automayically until unless you secify in Sales order to done OKB9 settings.
Chek the above
Thanks

POP and SMTP issues

I am wondering whether anyone might have a solution to this problem. I recently changed servers for my website which means I have to set up my personal account in Mac mail.
I have entered the POP details and password correctly and the same with SMTP. The connection doctor informed me they cannot connect and to check my user name and password. Looking at this posting below I unchecked authentication and, after that, it did connect to the SMTP. But, sadly "please check user name and password" is all I get for the POP.
I have doubled checked all the settings provided to me by my new server. I can access my servers Webmail and my mail is arriving in there. I have four other accounts set up in Mac Mail and no issues there.
Stan in Hartlepool.
Version 10.8.2
David Gimeno Gost
Feb 26, 2007 1:07 PM
Mail Help has some articles devoted to sending problems, e.g. “I can't send email” or “I can't send email because the connection to the server on port 25 timed out”. You may want to take a look at them in case there is something there that applies to you. Something that usually works if you’re trying to use an outgoing (SMTP) server different from the one provided by your ISP (and in the case of .Mac in particular) is changing the outgoing server port to 587 instead of 25 in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings. On the other hand, if the outgoing server that doesn’t work is the one provided by your ISP, the problem could be that you’re telling Mail to authenticate, but the outgoing server doesn’t actually require authentication because it can determine who you are by other means.

not knowing your hosting service or if your doing it yourself (your own servers)
see if this link can provide you some addtional information as to settings etc
http://support.apple.com/kb/ht1277

DRM and account issue

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