Droid 2 Global - draining fast.

My Droid 2 Global battery seems fine for hours, until I try to use it. Then if I'm doing ANYTHING on the phone, it's completely dead in about an hour. I uninstalled a ton of apps recently but no improvement, I can't figure out what is causing this. I have a battery app installed that says the battery is healthy but I'm not sure how much those can be trusted. For the longest time my phone has on a rare occasion gone haywire where it starts to do things on its own as well. Another thing it does more frequently is freeze up so I have to hit power and unlock it again to get it responding. Maybe those clues will help with the diagnosis.
I was going to try rebooting in safe mode off another discussion but the instructions didn't make sense for this particular phone. Please, someone help!
Thank you,
Ian

Hey there icbarefoot. It sounds like your Droid 2 Global is acting up in its old age and I absolutely want to help revive it.
Safe mode is a step in the right direction. It will help us determine if the issue is being caused by a third party application. For steps on how to put your device in safe mode please visit, http://vz.to/r7xUJM.
If the issue still occurs in safe mode, the next step would to complete a master reset on the device to put it back to its default settings. For steps on how to complete a master reset please visit,http://vz.to/rqKDhh.
Please keep us updated with results.
NickB_VZW
VZWSupport
Follow us on Twitter @VZWSupport

Similar Messages

Class 6 SD card causes problems / lock ups in Droid 2 Global

My Droid 2 Global phone came with an 8GB SD card and I want to increase it to a 16GB card. I purchased an adata 16GB Class 6 micro SD card.
I copied all my data from my 8GB card to my laptop. I then copied the data from the laptop to the 16GB card. Put it in the phone and started the phone.
The phone had difficulty seeing the SD card and locked up. Removed battery, reinstalled, restarted. Similar problem. Tried various apps and calls - worked (poorly) on some tasks, and locked up on others.
Formatted the card in the camera and then used the USB cable to move data from the laptop - similar symptoms.
Formatted the card in the laptop, placed the card in the phone, and used the USB to copy data to the card - same problems.
Stepped up the process by performing a hard reset on the phone, formatting the SD card, reinstalled apps and tested before adding personal data - still locks up.
I reset the phone again and put my original 8GB card in - once apps were reinstalled and data was pulled onto the card and everything works normally.
I really want to use the larger SD card, but I haven't been able to get it functioning..
I even saw a message somewhere that stated the Droid 2 has problems with Class 6 cards but have found nothing supporting that concept.
Any ideas?
Thanks, Grandpa777

When I replaced the SD in my D2G card with a 16GB one, I researched several cards and class ratings. Two things seemed to crop up over and over. Class ratings as an indication of maximum speed are not the same across manufacturers. Some Class 2 were faster than Class 4 and class 4 faster than Class 6, etc. Not all, but it was a crap shoot. Second, Class 10 cards did not work well in all Droids, nor did some Class 6. So I bought the following:
SanDisk 16 GB microSDHC Flash Memory Card SDSDQ-016G Class 2.
It has worked flawlessly for 8 months. And seems fast enough for my needs.
My recommendation, for what it's worth: Buy a 16GB SanDisk SD card no higher than Class 4.

Droid 2 Global screen problems, vibrate problems, basically just a lot of problems?

So, I've had my Droid 2 Global (Gingerbread 2.3.4) for about a year and a half, and ever since I got it I've had problems with the touchscreen. I have not rooted or customized the phone in any way, nor have I ever damaged the phone or gotten it wet.
Windows will open by themselves, the music player and maps constantly open by themselves and drain the battery, any time I'm trying to send a text the keyboard goes haywire and will send "wttttttyuuuuttt" and nonsense like that to anyone on my 'recently texted' list. It takes about 10 minutes to send a simple text because the screen won't stop shaking and displaying random letters. It's not just when I'm touching it either. I've had it call random numbers and vibrate for no reason when I'm asleep and it's on my bedside table.
I took this phone to the verizon store when I first got it, they "fixed" it, but an hour later it was back to being glitchy. I took it back, they told me to do a hard reset, it didn't help at all. I tried restarting the phone in safe mode several times (the most recent time being this morning) but the screen shaking and random apps opening issues are even worse in safe mode than in regular mode.
I was wondering if anyone else had these kind of problems, and if so, how would I go about fixing them? Honestly I'm planning on getting rid of this phone in a few weeks but if there's anything I've overlooked I want to check it out.

Hello hammerofasgard! Love the handle, by the way. I'm a Thor fan, too!!
Sounds like you've been having some very frustrating and inconvenient issues with your Droid 2 Global. I have one that I still use but have never seen the behaviors you've described (except for the battery drain, but that's something that was easily managed by just keeping a charger handy). You mentioned having taken the D2G to one of our retail locations for assistance, and that the device reverted to it's previous behavior an hour later.
I'm curious to know if the reps on our store performed a master reset (taking the device back to factory settings). If they did, did you have any of the same apps or settings restored to the device during that hour?
Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

Droid 2 Global 2.3 Update Problems

I have a Droid 2 Global. I go to update it, the file downloads, phone restarts, seems like things are working properly. After it turns back on, it shows the progress bar, which gets about a third of the way through and then has an error and restarts. The phone still works, it just doesn't update and doesn't give any error codes. Any ideas what's wrong and what can be done? Could the problem be that I have it rooted?

Hello hammerofasgard! Love the handle, by the way. I'm a Thor fan, too!!
Sounds like you've been having some very frustrating and inconvenient issues with your Droid 2 Global. I have one that I still use but have never seen the behaviors you've described (except for the battery drain, but that's something that was easily managed by just keeping a charger handy). You mentioned having taken the D2G to one of our retail locations for assistance, and that the device reverted to it's previous behavior an hour later.
I'm curious to know if the reps on our store performed a master reset (taking the device back to factory settings). If they did, did you have any of the same apps or settings restored to the device during that hour?
Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

Did a factory reset on Droid 2 Global, now the SMS system is screwed up!

Hello.
I have had my Droid 2 Global for about a year now (it was a replacement phone for a faulty Droid 2). This thing has just been a slew of headaches for me.
Most recently, whenever the device gets warm to the touch (no where near hot, just a little warm from use) it refuses to charge! Which means I cannot use it to stream music or use the GPS in a car, despite having a car charger, or else the battery will drain down in about an hour or two.
I decided that I'd do a factory reset to try and fix the issue. Now the phone runs smoother, but it still gets warm and refuses to charge. On top of this, now my texting seems to be all sorts of screwed up. Even with full bars, my text messages will refuse to send. I notice this happens even more if I'm about to receive a text message while sending one - not that I know when I'm about to be texted.
Does anyone have similar issues that they've resolved? I am really upset that I have to deal with this phone until summer. I don't think I'll ever buy another Motorola phone.
Thanks.
Ian Z

Hello I also have a refurburbished droid 2 global for roughly a month after after receiving a original may 2011 and getting replacement march 2012 and i am having a terrible screen glitch where the phone is not even functional and it drives me insane it dislike some is mashing and swiping all over my phone and I cannot even use it. I got the replacement from the verizon I got phone from in niles,il where i live, however i am away at college and the verizon in waukesha refused to help me what so ever all they said was to take battery out a lot and the problems will be gone however I have done that the past week and the problems have only got worse. I have done some research and this seems to be a common problem with the droid 2 global and i can not deal with it because i need my phone on a daily basis and there are times i need to respond to people and cannot due the phone being faultily. I feel like the droid 2 global because it is the same problem. On top of it all the refurbished phone i got had a bad keyboard because the a button needs to be smashed in order for it to work and the people at the store showed no interest in helping me and that is a disgrace because my parents pay almost $300 a month for terrible customer service. The only reason i got this phone in the first place was for the physical keyboard that is convent but i can not even use it with a faulty screen, what can I to get a new phone because I feel like canceling and getting a new service with this bad customer service and bad quality of phone.
Thank You
John

Droid 2 Global: OGG supported as ringtone, but not as a playable music file?

I've been having some trouble playing .ogg music in the music player (by trouble I mean it comes back as mostly static), though Android 2.2 is supposed to support ogg natively. Motorola's site on the Droid 2 Global shows something interesting: http://www.motorola.com/Consumers/US-EN/Consumer-Product-and-Services/Mobile-Phones/ci.DROID2-Global-US-EN.alt
It lists ogg under supported ringtones but not under Playable formates. Huh? What gives? I've even tried different players that are supposed to support ogg on this phone but they do nothing. Is anyone else experiencing the same problem? How is it that the ringtone can play it but the player cannot, even though Android 2.2 supports the formate?

Oh me of little faith. The replacement phone syncs both ways. I guess there must be some data corruption that persists past a hard reset.

Two Droid 2 Global phones - Flaky since software update

I have two Droid 2 Global phones which were purchased at the same time. Ever since the last software update, which I believe was the Gingerbread update, these phones have been acting flaky in several ways with various features just shutting down and only a restart of the phone able to make them work again. Both phones have been having the exact same problems so that leads me to believe it is likely software related.
1) It quits ringing...even with ringing volume turned all the way up, incoming calls just don't ring. Same with text messages. Restarting phone fixes the problem.
2) The camera will take a picture, but when you go to look at it in the gallery, it is just a blank image. Unless you go look at the gallery, you have no way of knowing the picture didn't take. Once again, restarting the phone fixes this.
3) I have similar issues with the bluetooth. I sync it up to my car stereo, but sometimes it just won't sync until I restart the phone.
With the age of these phones, I suspect there are no more software updates on the way from Verizon. Can anyone confirm that? Unfortunately, the last software update also prevented <Deleted per the Verizon Wireless Terms of Service.> Any suggestions on how to get these phones some sort of software update or useful again? A phone that doesn't ring isn't much use.
Message was edited by: Verizon Moderator

Hi jksoft,
I know how troubling these difficulties can be especially when it's happening to two lines of service. I extensively researched this trouble in our database as well as Motorola's and was unable to find this as any known trouble. The gingerbread update was the last release for the Droid 2 and no expected changes as of now.
Are you using the ringtones and notifications that are preloaded in the phone or the ones you have obtained elsewhere? If you haven't tried it yet, please use a notification tone and ringtone that is from the device itself. Let me know if this makes the device work correctly.
The trouble with camera and bluetooth don't have troubleshooting steps other than doing a hard reset of the device. This will completely wipe out the device but items like contacts and media can be backed up. To complete the reset go to http://bit.ly/rqKDhh and follow the steps for the preferred method. Please keep us posted as we may need to file an investigation with Motorola to review this.
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

Iphone 4 battery sometimes drains fast -- problem with Mail app?

My iphone 4 battery often drains too quickly, and I wonder if it has something to do with my Mail App.
When my phone is not playing nice, it drains at least 20% overnight while on Standby, and from 100% to 30% in around 6 hours when I use it during the day. I found a fix (http://discussions.apple.com/message.jspa?messageID=11775150) that basically says to wipe your mail account and set it up again.
This fix works, but only temporarily for me. I find that I have to keep resetting my mail every few days to get back to "normal battery" where it barely drains overnight. I only use one email account (gmail) -- could there be something going on there?
Oh, and when my battery drains fast, nothing changes when I turn off WiFi, notifications, push, etc. I usually have my mail refresh hourly.
Has anyone had this experience?

iulo wrote:
I believe this must be a major bug on iOS 4.
Sorry, it isn't:
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4.0.2 guzzling my battery. Your's too?
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Battery nearly nonexistant after 4.0 upgrade
Dead battery after few hours on standby using 4.0 software
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Iphone 6 battery draining fast

Jus bought my phone and my phone battery become hot even I only use it for 5 min and the battery draining fast is it my phone battery have a problem?

Hi Mqchew,
I'm sorry to hear you are having issues with your new iPhone. If you have a new iPhone 6 that you are concerned may be having heat or battery issues, you may first want to try restoring it to factory condition (if you have loaded any apps or data onto it) and testing it in that default state to see if the issue persists:
Use iTunes to restore your iOS device to factory settings - Apple Support
If the issue persists after the factory restore, you may want to take it in to be evaluated and/or serviced. You may find the following page helpful:
Apple - Support - Service Answer Center
For more general temp issues, you may also find this article useful:
Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
Regards,
- Brenden

Iphone 4 battery draining fast and yellowish blobs on the screen

So I got my iphone 4 today. 32GB. Came home charged it full powered down for battery memory and left off for a few minutes like instructed.
I have not done much with the phone and I am already at 85% within an hour of using it for texting. maybe 30 texts so far. Wifi off, no tethering connection made, Brightness turned to max push every 15 minutes 3G on. For a battery that is 40%n bigger it is really draining fast.
Now I am noticing yellowish blobs on the right side vertically and a few on the top horizontally. I read in a post that it was because of not cured residue and should go away in a few days. DOES this make sense to you folks. Where does it say that on apples site.
I am about to call a tech about this and have them send me something in writing.
This is just frustrating as I was hoping for a great experience this year. From the let down from the white iphone to my battery being drained to now yellow blobs..man can anything else go wrong.
What say you??????? any of you have battery issues yet

If my past experience with iPhones and iPods is any indication, you'll find that over the next couple days as you use your iPhone the battery indicator will become more accurate. My habit (as I've done with my new iPhone 4) is to use it until the indicator shows red and then charge it fully and then do that twice more. At that point the indicator should be 'calibrated' with the battery and be more accurate. Yesterday I used my phone for about 5 hours before the battery indicator gave me 20% warning. Today I've used it as I normally would in a day and, as I always did with my G3S, I'm currently home from work with a 40% charge showing. Guess I'll have to play a little Angry Birds tonight
I've seen nothing official from Apple about the yellow splotches but I read either at Engadget or Gizmodo this morning that a worker experienced with this process claims it is the bonding adhesive which hasn't finished curing. It has been widely reported second hand. Don't know if contacting AppleCare this early in the game will get you anywhere. Since iPhones are in short supply at this time and you have a year's warranty, I'd wait a couple days and see if the report is correct. If the yellow defect goes away it was true.

IOS 8.1 installed yesterday has spoilt my iPad 2! There are no keyboard, message or app sounds, performance is now sluggish, juddery and strange, battery is draining fast and it no longer security locks when put to sleep.

I am so cross because iOS 8.1 installed yesterday has ruined my iPad 2! There are now no keyboard, message or app sounds, performance is slow, juddery and strange, the battery is draining fast and the iPad no longer security locks when put to sleep. I have checked all the settings, done a number of resets and really wish I hadn't bothered and stayed with iOS 7 when it all worked like a dream. I thought that by waiting until 8.1, teething problems would have been fixed and I am just horrified that there is no going back! I am not the only iPad owner that has this set of problems so why didn't you warn us Apple! What are you going to do to help us? I do not want to be forced into buying a newer version of iPad because you broke this one!

In spite of the fact that you said you checked the settings, I still believe that you have system sounds muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the control center if you are running iOS 7. Swipe up from the bottom of the screen to get to control center . Tap on the bell icon and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock can be accessed in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085
AS for your other issues, have you done any other troubleshooting like resetting your iPad, resetting all settings or doing a complete factory reset?

Iphone 5s battery drains faster on ios 8.1.2

Hi,
Facing problem of battery drains faster after 8.1.2 update. Phone low signals, App store low signals

PPhone low signal? Are you saying your phone is having issue getting a strong cellular data signal? If so that is why your phone is draining battery at a faster rate.

IPhone 5s battery drain fast with iOS 8.1.2

I have iPhone 5s from 1 year. After updating to 8.1.2 battery draining fast. I needs charge the battery 3-4 times a day. I did the restore as new, but no change. Stopping the apps does not help. Please for advice.

I have also experienced this, but I think I have started to narrow things down. First of all, I am on an iPhone 5S 32gb, and I did NOT have any of these battery issues under 8.1.1, but since upgrading, the battery drains more quickly for sure.
What I have noticed, however, is that there are some strange correlations going on with what appears to be ridiculously severe battery drain - my phone will show 50% battery, and minutes later (of normal use, taking photos, screen at about 50% brightness, no overt internet or GPS activity) it will suddenly shut down completely. This seems to happen most WHEN IT IS COLD and I am using it outside.
When I try to turn it back on right after, I get the "plug me in" screen, as one would expect with a dead phone. However, if I wait a few minutes and let the phone warm up a bit, I hold down the power switch and on it comes, and when it comes on, the battery indicator will show 50% battery life again. I think of this as my FALSE BATTERY DRAIN problem, possibly unrelated to the actual battery life. I have only noticed this happening while running the Camera or Safari apps. Looking at my usage doesn't seem to turn up any surprises.
So Apple... what the heck is going on here? Is this an OS problem, is it an issue with your apps, with app conflicts... what is going on?
This is unacceptable. You know after being an Apple user for 35 years now I am not going to switch to Android lightly, but this is pushing me that way, and it is certainly going to keep me from updating to a newer, shinier phone until you show some commitment to supporting your users, who seem to be experiencing battery issues rather frequently these days.
Please at least show some INTEREST in being involved in this solution... I'm not seeing any indications of effort to fix this.
Thank you.

Battery drain faster after udating to iOS 8.1.2 ( iPhone 5s A1530 16GB )

I have been wondering faster battery drain after updating to ios 8, I upgraded to iOS 8.1.2 it has been worst with this drain faster by 40% in draining, What shall i do??? I have contacted apple support and customer care i didn't get a solution. Please help??

Hi Jaberboss
I did start a similar thread on this issue myself, but seeing what I've read here I hope you're ok with me adding it here to
This one is a true case of a phone with zero potentail (electrically)
OK, I've done the rounds on this one, whereby I'm just adding to the list of complaints so that (hopefully) the powers that be, or not, in my phones case, might listen.
Since updating my just over 12 month old 5s to 8.1.2, it has turned into a bag of spanners in respect of its battery life. Its literally gone from 24 or so hours between charges to less than 8 !!
I have tried shutting all the apps down and even had it sitting in full airplane mode, where i've left it alone with the screen off, yet its dropping around 1% every 3 to 4 minutes, blinding!! Checked battery usage in settings after 30 minutes, guess what standby 29 minutes usage 1 minute.
Also tried the full restore, but to no avail, still a bag of spanners!
(slight update here) Even took the SIM out with it in airplane mode and deleted all apps and a full reboot - same thing!
Does anyone remember the good old days of a fixed land line, where the phone had to be plugged into the wall before you could actually use it? lol
Nothing like a bit of retro ay, but some how I cant see this one catching on Mr Apple. Thanks

Signing up for a new plan with Droid 2 global

I want to sign up for a new plan (I am not a current verizon customer), switching from Tmobile. The problem is that the phone I want is the droid 2 global, which I cant get in stores until the 29th. I could order online, but I wont be at my home for the next few weeks to pick up the phone.
There is a verizon store where I am going, but I will not be able to sign up for the new plan from there (due to some un related reasons that you dont need to worry about)
My main question is, is there a way for me to sign up for verizon's services before monday the 29th, and only pick up the phone from a different store later?

What is the point in signing up for the services before you have the phone? Your current T-Mobile device will not work with Verizon. If you have a Verizon phone already, you can call in or go to the store and ask to have the device activated on month-to-month service and port your number over if you wish. You'll then have service on your Verizon phone, but no contract, leaving you free to sign a contract and get the Droid 2 at the subsidized price when and where you wish.
If you don't have a Verizon phone, you'd just be paying for service you can't use, so why not wait until the Droid 2 is available at the store you want to buy it from?

Droid 2 Global - draining fast.

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