Dropping Wi-Fi Connection
I have an HP Envy Phoenix 810-160 which I purchased in April of 2014, it came with Windows 8.1 loaded. It has a Broadcom BCM4352HMP 801.11 ac 2x2 Wi-Fi Adapter. It keeps dropping connection. The driver I have installed is 6.30.223.170 from 9/6/2013, I've tried updating the driver and it says my driver is current. When I go to list available networks my network is listed with full signal strength. It won't connect and says it can't connect. I have to enable/disable the device in device manager and reboot, then I get anywhere from two minutes to an hour or so of functionality before it drops out again.
I have been going through HP forums and Widows forums all day looking for a solution. I have followed all the troubleshooting steps I've found on the HP and Windows forums, though none have been specific to this model PC and Wireless Adapter. The only step I haven't tried is replacing the adapter. 8 month old computer I don't want to buy a new card for the computer. Especially since it's been connected to the internet since I received the computer, it was only this A.M. Dec 26, 2014 that the connection started to falter.
I have tried to update the driver, uninstall and reinstall the adapter, turned off the blue-tooth adapter, currently if I enable/disable the device a couple times and reboot, I get a period of time where I remain connected, but eventually it drops the connection again.
When I turn the computer on the small white wireless indicator on the front of the computer comes on almost instantly. I see my home network with full signal strength and two laptops and my Iphone right next to the computer connect to the same network with full signal strength.
This question was solved.
View Solution.
There has been drop outs previously say when the router went down, etc.. Those were the first things I checked.
The only changes made were in regards to trouble shooting since this A.M. I've had to re-enter the password several times, but that's it. Nothing changed between the time it worked and the time it started dropping out.
Running the trouble shooters from windows kept showing a "Wirless Adapter Problem" which wasn't really specified and I was able to reset it and get back on line for a while before it dropped out again. Sort of like a heat problem, but shutting the computer off for a while didn't make it better.
It says my connection speed is 1.44 Mhz, not sure how to check 2.4 or 5GHz?
Good new with the driver so far, it hasn't dropped out yet.
Similar Messages
-
MacBook Pro drops Wi-Fi connection after upgrading to 10.6.5. Fixed!
MacBook Pro drops Wi-Fi connection after upgrading to 10.6.5. Airport says no IP is detected then suddenly reconnects?
This has been a problem I’ve been troubleshooting for the last month. I’m new to the Mac family and have loved my experience up until this point. I was under the impression that mac’s are supposed to be so user friendly that even your grandmother could use one with out having any technical knowledge. I mean I shouldn’t have to be deleting drivers or reformat my mac because of an OS update glitch? (That’s what the guy at the Genius Bar told me to do.) What I refused to succumb to was that I’m really good with computers. I get at least a phone call every other week from someone asking me for tech support. So I’d like to think that nothing I’ve done to the system would have caused this anomaly.
After numerous attempts of troubleshooting and researching forms I believe I’ve discovered a solutions that seems to be working for me.
Here are the steps I took to create a consistent connection to my Wi-Fi. I believe it was a combination of all these steps to create success.
1.) Changed my router to use G Wireless Only. (I’m assuming this removed any unnecessary frequencies to allow G to broadcast stronger?)
2.) Did a scan on the other networks in my area to find out what channel everyone else was broadcasting on. Copy and past the text below into a terminal window.
sudo ln -s /System/Library/PrivateFrameworks/Apple80211.framework/Versions/Current/Resourc es/airport /usr/sbin/airport
This will allow you to simply type “airport” in the terminal window to execute the command.
Type airport –s
This will display all the networks in your area and what channel they are broadcasting on.
3.) Changed my router to use a channel that no one in my area was using. (This helped to make my network stronger and free of interference.)
The last steps will help your home network improve but these next steps I believe helped fix any install errors caused maybe by the 10.6.5 update on my mac.
4.) Boot your Mac into safe mode by holding down the shift key while booting.
5.) Open System Preferences and Click on Network.
6.) Click the drop down menu from Locations at the top of the screen. Click edit locations..
7.) Create a new location by clicking the + and give it a new name.
8.) Delete the old location by clicking on the old locations name and click the – to remove.
9.) Reboot
10.) Open System Preference and click on Network.
11.) Click on the settings sprocket next to the + and – and click on Set Service Order…
12.) Drag Airport to the top of the list of devices then click Ok.
Now this last step is what seemed to eliminate the issue. I hardcoded my IP address to my network. This way my computer will always use the same IP and not have to search.
13.) Click on Advanced under Network.
14.) Click on TCP/IP. Click on the drop down for Configure IPv4 and change it to Manually.
15.) Fill out the fields with your IPv4 Address: 192.168.1.1xx (x=whatever number) Subnet Mask: 255.255.255.0 Router: 192.168.1.1 (All of these settings are pretty standard for most home networks.)
16.) Click on the drop down for Configure IPv6 and change it to Off.
17.) Next click on the DNS tab at the top.
18.) Click the + to add a DNS Record.
To find your DNS Server open a Terminal window by launching Applications --> Utilities --> Terminal
Then Type cat /etc/resolv.conf
(There is a space between cat and /. Without it you’ll get no such file or directory.)
This should return two addresses. Your ISP’s DNS Servers.
19.) Add both records to the DNS and click Ok.
20.) Click Ok then under Network Click Ok.
21.) Reboot router then Mac
22.) Fixed my connection issue
The symptoms I experienced eluded me to believe that something with the DHCP is going into an idle then disconnecting. Before when DHCP was set to automatically assign the network signal would time out then searchers for a new IP resulting in Airport displaying No IP is detected. By setting my IP to a fixed address I still notice a slight drop in bandwidth at moments but because of the assigned IP I never loose connection. I can now stream video, play games, chat all without getting disconnected.
I believe this fix will work for my home network but I also noticed this issue at work so for each location that I connect for the time being I’ll create each there own location and hardcode the IP address to that network. I’ve been reading that 10.6.6 is coming soon so maybe this will be resolved for good in the next update.
Let me know if this helps or if you have any questions.
Best of luck.
Message was edited by: erockdabass
Message was edited by: erockdabassI have been having the same issue for the last two weeks. No real indication as to why it ever began other than I had turned off my router and Airport Extreme Base Station off for a weekend while I was away from my place.
iPad, iPhone, iPod Touch, all have no issues at all with my Airport Extreme Base Station. Can stay connected throughout my living room, bathroom, bedroom, no issues whatsoever.
My 5 month old MacBook Pro 2.66 GHz Core i7 Airport is sometimes perfect, able to connect, DHCP, and browse without issue. Then, for no reason, I won't be able to join my wireless network, or when I can join, I can't pick up an IP address. And then it will connect, pick up and IP, and then it won't browse. No real rhyme or reason to when this will happen, or when it works.
I thought that it was an issue with my MacBook Pro, but then my sister visited with her brand new MacBook Pro 2.26 Intel Core 2 Duo, and while a month ago she was able to connect, DHCP, and browse without issue, this weekend she had all of the same issues I was having.
My XBOX 360 and MacBook Pro have absolutely no issues with the wired connection. Only my WAN seems to have this issue.
Did you ever find anything more to this? -
MacBook Pro drops Wi-Fi connection after upgrading to 10.7.4
Hi
My MacBook pro Mid 2010 i7 start do drop Wi-Fi connection after i uppgradet Os X Lion from 10.7.3 too 10.7.4.
The behavior is that the network is working for a while but suddenly is Wi-Fi Signal Status completely empty. I need to go in and select the network again. Often loses MBP Wi-Fi directly, but the third time will keep the MBP signal until I restart the computer, then precessen same again.
I have tried is to delete the network and add the network for OS X also resetar (Netgear WNDR3700), and no help
Does anyone know what to do?I have been having the same issue for the last two weeks. No real indication as to why it ever began other than I had turned off my router and Airport Extreme Base Station off for a weekend while I was away from my place.
iPad, iPhone, iPod Touch, all have no issues at all with my Airport Extreme Base Station. Can stay connected throughout my living room, bathroom, bedroom, no issues whatsoever.
My 5 month old MacBook Pro 2.66 GHz Core i7 Airport is sometimes perfect, able to connect, DHCP, and browse without issue. Then, for no reason, I won't be able to join my wireless network, or when I can join, I can't pick up an IP address. And then it will connect, pick up and IP, and then it won't browse. No real rhyme or reason to when this will happen, or when it works.
I thought that it was an issue with my MacBook Pro, but then my sister visited with her brand new MacBook Pro 2.26 Intel Core 2 Duo, and while a month ago she was able to connect, DHCP, and browse without issue, this weekend she had all of the same issues I was having.
My XBOX 360 and MacBook Pro have absolutely no issues with the wired connection. Only my WAN seems to have this issue.
Did you ever find anything more to this? -
Wifi keeps scanning and dropping even after connected to home network. Never had this issue until the update, and now my phone runs slow and terrible. Horrible update!! Any ideas on a fix?
It's important that you have a steady WiFi connection, ZealousEdge. What phone do you have? Is your phone unable to connect to any WiFi network? If you can, please try deleting the saved WiFi network and re-adding it.
AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
My La Cie external hard drive drops it's connection after mounting on my iMac computer. This problem seems to have started after upgrading to OSX10.6.7. When I turn on my computer and than turn on the external hard drive the hard drive mounts to my disk top without any problem, but when I bring up Mail or Safari the hard drive drops its connection. Is there a fix for this problem? Hope someone can help.
The connection to 10.6.7 may just be a coincidence. I had a similar problem with a disk and was about to throw it out but decided to try a different USB cable. That fixed the problem and the drive is still in use.
Try a new cable if you have not already done so.
Dave -
Why can't I make any calls on facetime, the call drops after saying connecting.
Why can't I make any calls on facetime, the call drops after saying connecting for a few seconds. I'm using an iphone 5, 32 GB on IOS 6.0.1 over 3G network in Muscat, Oman. Just to be clear, I was able to make facetime call in Muscat about a week ago.
If this user to user forum could not help you with your issue, contact Apple to get your Device serviced or looked at.
http://www.apple.com/contact/ -
3rd gen atv drop wifi Internet connection?
Why does my new 3rd gen atv drop wifi Internet connection? 2nd gen in bedroom works fine
Hi Gvegastiger,
The problem might be just with your iMac, so I will suggest you to check your firewall on your iMac, and if it is on make sure you are allowing incoming traffic in the area you need to work with...
Second I would check the Proxy settings on your iMac as well under Network profile. Also for troubleshooting purposes leave the IP address DHCP if you have it set static. And Under Network/Ethernet make sure you have it set "Automatically"
Third make sure you use ether Wireless or just Wired connection, not both. I don't know your network layout but if you have to separate networks that will be a problem when you have both of them enabled on separate networks.
Let me know if this helps,
Goran -
Why are the Mac Pro's dropping their server connection over a PC network.
This seems to be a common thread on the discussion, but I can't find a resolution. I have a mix of G5s and Mac Pro's all running 10.4.10. All the machines are set to manual 100BaseT Duplex. The Mac Pro's constantly drop their network connections or show write errors when you are trying to save. Can someone point me in the direction of the answer? thanks.
Might be some of the same issues in this thread assuming your MBA is a 2013 model
New Macbook Air - wifi connectivity -
II am having trouble with safari dropping most Internet connections most every time I'm on. This is a first generation iPad. Can this be cried?
This issue was resolved! I didnt think about restoring my computer to factory settings but I did and now my computer works like brand new. basically, just back up your files and do the following:
http://www.youtube.com/watch?v=yPmT5Xbb8p0 -
I've had my Mac for over a year with no problems. In the last week I have started dropping my internet connection. I've try all the fixes in the Apple Support website with no luck.
The waranty should cover it.
-
Imac 10.7.5 drops all network connections
I am using an iMac 10.7.5 that has started to drop the network connection (both ethernet and wireless). Using in a corporate environment on a Cisco switch. No other computers on this switch losing their connections. Have an Mac Book Pro that can connect on the same switch without a problem. I have deleted preferences and restarted but it still drops. Will last about 30 minutes then it drops. The only way to restore it is to restart. Have repaired permissions ad nauseum. Tried booting to recovery (Command-R on startup) but it just goes to my login screen. Trying not to reinstall OS but may have to. Any other suggestions?
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
Has anyone else had issues with dropping the wifi connections since upgrading to Yosemite
has anyone else had issues with dropping the wifi connections since upgrading to Yosemite
Looking at the Yosemite forum, it is obvious that this is a very common issue. You might want to post in that forum for help and advice.
OS X Yosemite -
Wifi connection drops but LAN connection is fine
A strange one.
I have both WiFi and LAN connections to my HH3 for different computers
The LAN connection is always fine - good speed, no drop-outs, etc
The WiFi connection however is a nightmare. It works for a few hours and then the computer drops the internet connection.
It is not the WiFi connection to the HH3 as I can still get to the HH3 web page but any internet address gets a "DNS not found" error.
In this state, the LAN connection still works fine. I can browse the Internet fine just not from a WiFi connection.
The only solution is to reset the HH3 fully (a disconnect/reconnect of the internet connection doesn't help)
Any ideas?
Christicklos wrote:
A strange one.
I have both WiFi and LAN connections to my HH3 for different computers
The LAN connection is always fine - good speed, no drop-outs, etc
The WiFi connection however is a nightmare. It works for a few hours and then the computer drops the internet connection.
It is not the WiFi connection to the HH3 as I can still get to the HH3 web page but any internet address gets a "DNS not found" error.
In this state, the LAN connection still works fine. I can browse the Internet fine just not from a WiFi connection.
The only solution is to reset the HH3 fully (a disconnect/reconnect of the internet connection doesn't help)
Any ideas?
Chris
Hi there,
It sounds like you need to change the wireless channel on your HH3.
If you're on Windows then you're going to need inssider 2 or if you're using a Mac, then you'll need to download istumbler
Download whichever one of those is appropriate to your OS and do a scan for wireless networks close to you and you will be able to see which networks are operating on which channels and change to a less congested channel, if need be
I hope this info helps -
My macbook, OS 6.7, drops my wireless connection after about 10 minutes - help?
My macbook, OS 6.7, drops my wireless connection after about 10 minutes - help? The lynksys signal works on other computers/iphone but not on my older macbook.
Same problem, IMac with OSX. Everything else in the house is fine - Netfilx, pc's, radios - Mac drops the wireless after a few minutes. It sits closest to the router. Imac will be OutMac soon if no solution comes along.
-
How do I keep my Ipad from dropping its wireless connection?
How do I keep my Ipad from dropping its wireless connection?
Most of the time, my iPad does not maintain a connection to the interenet via my wifi router. My PC laptop has continuous connection, so I know it is not the internet connection.
Is there a way to trouble shoot this? Can I purchase a dedicated IP Address for my Ipad? This is beyond aggrevating since internet activity is the main reason I purchased the pad.
Your help is greatly appreciated.
Poet MargoI would suggest that you give Apple Tech Support a call and go over your settings under WI-FI and General Settings as well as your router settings etc.. There are all sorts of things I could tell you to try but this forum is not the best place to go over all the numerous settings that could be the issue. Just call them and they will walk you through the proper trouble shooting steps.
-
Why does my iBookPro drop its WiFi connection so often?
My question: why does my iBookPro drop it WiFi connection so often, and what can I do to prevent it (or at least extend the duration of active connection)?
I have an iBookPro running OSX 10.9.5, with a 2.4 GHz Intel Core i5 processor and 8 GB 1600 MHz DDR3 RAM. I think my iBookPro is about 3 or 4 years old.
What seems to happen is that I will use my iBookPro accessing mail & websites for a few minutes, and then when I try to send an e-mail, mail puts up a message that it cannot send mail with the selected server, so I need to either try a different server or try later. Meanwhile I notice that the WiFi signal indicator shows full service, but when I run diagnostics it shows that the internet is not connected. Opening the WiFi icon in the top menu bar shows that it is looking for Networks. After an indeterminate time it finds the network I have had highlighted and logged into (my WiFi -5G router) since I opened my iBook when I arrived at my office.
I often find I have to turn WiFi off, then back on, to get connection with the internet.
What's going on, and what am I missing?Hello jBookProAm,
If you are having issues with your MacBook Pro with maintaining a Wi-Fi connection, then take a look at the articles below to get it sorted out. The first article will talk about using Wireless Diagnostics, which you have already done, but also you look at the additional troubleshooting within the article for assistance. You may want to also create a new location as another troubleshooting option and those steps are in the second article.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/en-ca/HT4628
Using network locations (Mac OS X v10.6 and later)
http://support.apple.com/en-us/ht5289
Regards,
-Norm G.
Maybe you are looking for
-
Passing parameters to PL/SQL function called in VO
Hi, I am writing a VO that is calling a PL/SQL function. The VO query looks like this. select xx_dummy_func (:1,:2) from dual Now, how can I assign these two parameter values at run time? Generally when we have a query parameters We do xxVO.setwherec
-
My Apple TV keeps telling me that I need to enable home sharing which I have done before. However when I try to do that it says that I need to enter my Apple ID and password. Now it won't recognize my password either. It gives me a message saying
-
Help! how do I get this to stop? I just found this in my Console logs
11/21/08 9:26:24 PM com.apple.launchd[1] (com.app4mac.CheckUpAgent[5104]) Exited with exit code: 1 11/21/08 9:26:24 PM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds 11/21/08 9:26:34 PM com.apple.launchd[
-
Why does lion not have front row
why does lion not have front row and what can i do to get it i loved the ease of use
-
We have created a perpetual warehouse for every project we manufacture. If we wanted to only have 4 warehouses and still apply material to be project specific with some material being serialized how could we use serial number transaction report to ve