DSL Down - Looks Like a DNS Issue

Hi Everyone,
My DSL service has been down for 36 hours now and while Verizon is looking into the issue, I'd like to see if this community has any ideas as to what's going on.  Here's the story:
My Internet access went down at midnight two nights ago.  I have two computers and both lost their connection, so I'm confident that it's not an issue with either computer.  I have an Actiontec modem/wireless router from Verizon.  I have rebooted the modem, which usually resolves any issues, but in this case it didn't help.  When I do an ipconfig, the DNS Suffix shows as domain_not_set.invalid, which I don't believe I've ever seen before.  I'm unable to ping any sites and nslookup reports DNS failures.
Verizon is sending me a new modem, but I tried using my old Westell modem from Verizon and I'm seeing the exact same issues, so I'm thinking it's not a modem issue.
Verizon has tested my line multiple times and says everything seems fine.  The issue has now been escalated to their central office to see if there is an issue there.
Since Verizon hasn't been all that helpful to date, I'm wondering if anyone has had a similar issue and can point me in the right direction.  If the central office doesn't see an issue, the next step is for a tech to come for a visit. 
Thanks in advance.
Edit: I should also mention that while on the phone with Verizon I reset the modem, so it's back to the factory defaults.

Oh yes, it has nothing to do with you or me or any computer, I myself am experiencing the second outage in less than a week.  Mine has been down AGAIN since sometime last night.  I was told when I called on Monday that nearly everyone in my area code had no service, that was an equipment problem.  I finally got a call on Tuesday, an automated message, saying that is had been resolved, and so it had.  For less than 2 days.  Now it's out again and I see nothing at all about it here on this website.  I have waited all day to use my husband's wireless card so I could catch on my stuff and also come here to see if there were some answers, but of course there are none.  Big surprise.  To say that I am unhappy is the understatement of the month.  This is unacceptable service and it is especially galling that nothing that I have seen is giving customers explanations for this latest outage.  I would like to see someone from Verizon explain what is going on here in my part of Southern California about why we keep losing our DSL service.

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