Dual 1.25 mirror door G4 door stop

Dunno if anyone can help, offer advice or share a similar bad experience with me..
I bought a lovely new mirror door G4 a couple of years ago, upgrading from my trusty old beige G3 so that I could really get the most out my recently purchased Logic Pro setup.
I was new to OS X and wasnt sure what to expect, so when I started getting occasional kernel panics I wasnt too worried, thought it was just one of those things.
But fairly quickly they started to become quite tiresome, and after chatting to other friends with similar machines I learnt that this wasnt normal behaviour.
I did a bit of research and discovered various things that could be triggering it, and systematically went through my list.
External devices - gone. P-Ram - Zapped. Disc doctor - Run. Ram removed and changed - Done. Powersupplies - changed. system rebuilt - done. HD erased and reinstalled - done.
nothing.. the kernel panics continued.
I even got them reinstalling the basic OS!
After 5 months of this and not much joy from the original reseller, they reluctantly took it back for a check up.
"We checked it, reinstalled the system and it all seems fine now"
Day one.. kernel panic..
Reinstalling Logic and all my other apps.. kernel panics..
Back onto the reseller..
"but it seemed fine here... "
I suggested the Ram again, so some more was sent out. (after a couple of months of waiting)
Same problem. Kernel panics galore.
Ok, so we're a year in now, and my warranty has run out.
Apple kindly extend it and the machine is eventually taken in by another reseller who seem to thoroughly go over it and find problems with the logic board which they replace.
Im slightly more optimistic with these guys who seem wholly more professional, but unfortunately the problems continue.
approaching 15 months now..
I do more research. Swap the Ram with my work machines and whammo, they kernel panic! I'm sure I've sussed it this time and speak to Apple who extend the warranty again.
I speak to the original resellers and explain the problem and specify the top end Kingston Ram as being the only brand that I have read that works 100% with the Power Mac G4's which they agree to replace my old ram with and so another long wait begins..
This takes almost 3 months to arrive.
I set it up, fire up the machine and start reinstalling software...
kernel panic.
I am gutted. Nothing left to try.
I speak to Apple again and they really strike the final nail into the coffin this time by telling me, Im sorry, your warranty has run out, theres nothing more we can do.
This goes on for a few calls with me getting more and more irate, until I manage to get the details of a physical customer relations department that I can actually write to.
So, October 2005 and I write a lengthy letter and include 2 years worth of email correspondance between me and various resellers outlining the problems I have been having.
No reply, so November I write again...
No reply, so December I write again...
No reply, so I call them up to find out whats going on, only to be told that they have no record of recieving anything, the mail must have been lost, oh and you're out of warranty?! But I will not take this as closure on the case, so they suggest to fax them.
So, I fax over all the letters and sit back waiting for the swift reply I am promised.
No reply! So, a week and a half later, today, I call again and guess what..
Yes, we are still waiting for your fax to arrive?!
I explained that fax's where generally a fairly instant device and that it wouldnt take a week and half to get there (this is technical support?)
Oh yeah, one bit of priceless support that I got was after returning from holiday last year and continuing with my enquiries, and I was told that sometimes electrical devices stop working if they arent turned on for a couple of weeks?!!! I had to ignore that one. Are they mental?!
So now here I am, on hold, for an hour so far, waiting to be put through to an imaginary senior representative who will no doubt just tell me what Ive already been told a dozen times..
anyone experience anything similar?
Should I drop it off the roof and go to pc world and buy a dell?
aghhh...
Thanks for listening.. needed a vent for my rant!
M

Hey
Yeah, it was more of a rant than anything.
I'd been on hold for an hour to the customer support line and whilst waiting browsed onto the site and felt the need to relieve some pent up anger.
I've used the Apple disk utility to run the hardware and disk checks.
I used one other system profiler app when I first got it, but to no avail, and was warned away from Norton very early on so havent touched that.
It turns out after talking to support that absolutely everything was replaced, so Ive basically got a new machine, apart from the casing and electrics, so maybe the problem lies within the construction.
I did try running the mac with OS X, and I did indeed still get the panics, I also experienced panics whilst trying to install OS X onto an erased drive with no extra ram, peripheral devices, pci boards.... nothing...
Hopefully now apple will see that Ive actually been trying to revive a lemon and it is beyond repair and help me out.
To really rub my face in it, my monitor is now on the way out too!!
I think in 2 years, I must have got about 2 months use out of the machine and it is determined to either send me grey or turn me to PC.
Every time I power it up, I have to half prepare myself for the grey screen to slowly descend across my desktop revealing the oh so familiar restart message.
Will it ever end?!!
M

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