Duplicate email in outlook and not receiving all e...

I have looked at the other posts about duplicate emails but none seem to answer my problem
Recently I have started getting duplicate emails in my Outlook inbox, even if I have read them in Outlook. I have also noticed I am not receiving all emails, including the one from BTcommunity asking for verification of email to acces this forum. I only use BY Yahoo on line to check and delete spam and do not read email online at BTYahoo.
I have not, as far as I am aware, changed any of the settings in Outlook or on BTYahoo.
The Bt help screen swere less than helpful as my BTyahoo pages do not seem to have the options they suggest.
Another concern is the repeated downloading to outlook of the same emails will increase my braodband usage.
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landie57 wrote:
I have looked at the other posts about duplicate emails but none seem to answer my problem
Recently I have started getting duplicate emails in my Outlook inbox, even if I have read them in Outlook. I have also noticed I am not receiving all emails, including the one from BTcommunity asking for verification of email to acces this forum. I only use BY Yahoo on line to check and delete spam and do not read email online at BTYahoo.
I have not, as far as I am aware, changed any of the settings in Outlook or on BTYahoo.
The Bt help screen swere less than helpful as my BTyahoo pages do not seem to have the options they suggest.
Another concern is the repeated downloading to outlook of the same emails will increase my braodband usage.
Hi. Welcome to the forums.
Although receiving emails in Outlook will increase the usage, emails are generally very small - unless they all contain large attachments.
Duplicate emails received in your case as described is generally down to an email fetch process from Outlook (or any mail client program) failing to complete the download, and hence an index into the received emails is not updated. When checking for emails again, it gets the same emails it had before until it properly finishes the fetch.
There are a few reasons this can occur including communications failure, but also stuck emails can cause it to happen, possibly Outlook checking for emails at the exact same moment you are say deleting spam via webmail at BTYahoo.
I assume you've checked the online spam folder in case various emails are ending up there, as opposed to just deleting the spam from the online Inbox.
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Duplicate email in outlook and not receiving all e...

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