DV7-3079WM multimedia buttons above keyboard stopped working

I recently had my laptop checked by Warranty Logistics. When I got it back, the multimedia buttons and wireless button above the keyboard no longer work. Since the hardware still works, I assume they disabled some custom HP software some how. I've searched, but can't find the software.
If anyone can help, I would greatly appreciate it. TIA
This question was solved.
View Solution.

Hi,
Can you let me know if these buttons are still illuminated but just will not change colour ( ie the wireless icon will not change from Amber to Blue )?
Try a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for a full minute. Re-insert the battery, plug in the AC Adapter and start the notebook - is there any change?
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Similar Messages

Volume buttons on keyboard stopped working

Hello, the vol +/- and mute buttons have stopped functioning on my pavilion g7 1260ca running win7 home prem 64 bit. All other buttons perform. I've tried the shut down ,remove a/c, battery, press pwr reboot - no luck. I've uninstalled Quick Launch and had the HP website scan my system to detect missing software and drivers and it said all was fine. I downloaded Quick Launch from this forum still no luck. Please advise where I might confirm and install the correct QL for my laptop
thanx
This question was solved.
View Solution.

Hi,
The volume and mute functionality should be provided by the audio driver, so try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55026.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook and let Windows fully load. Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed,restart the notebook once again.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Mighty Mouse and wireless keyboard stop working

Just got my iMac yesterday and everything worked out of the box. But once yesterday and once so far today, the wireless mighty mouse and keyboard stopped working.
Today I noticed after the mouse stopped moving the cursor, the little green light on the bottom of the mouse was blinking. I turned off the mouse and turned it back on, but the green light still blinked and the mouse still didn't work.
The only thing that did something was the power button on the iMac. I had to turn off the iMac and turn it back on. Then the keyboard and mouse worked again.
What's going on? Do I need to get the iMac repaired?

Hello and Welcome to Apple Discussions ...
Try deleting this file. com.apple.bluetooth.plist
/Users/YourName/Library/Preferences. Drag that file from the Preferences folder to the Trash, empty the Trash and reboot.
If that doesn't help, make sure the batteries are charged. Go to System Preferences/Keyboard&Mouse. Click the Bluetooth tab. Your battery levels are displayed there. When it gets down to one green bar on the left, install new batteries.
If none of the above helps, turn the mouse and keyboard off. Delete the mouse and keyboard from the System Preferences/Bluetooth devices window. Select the mouse in the window on the left, then click the minus - button. Now open the slider on the mouse so the green light blinks. Click + which will launch the Bluetooth Setup Assistant. Just follow the instructions. Same for the keyboard. If you still have issues with the wireless hardware, I'd take it back. You have 14 days in case you need to replace the iMac.
Carolyn

Bluetooth and Built-in keyboards stop working randomly

While I've read several threads about the built-in keyboard on MBPs stop working I've never seen one quite like this. We're on a late 2012 17" MBP, Core i7 with 4GB memory. Randomly both the built-in keyboard on the machine AND the Bluetooth keyboard stop working - but not fully. On both the arrow keys and backspace key still work but nothing else (CMD, space bar, etc).
What's really odd is a USB keyboard works perfectly when this happens. We plugged one in and blamo, it worked just great - but the built-in and the bluetooth ones continued to not work (just as described above).
The user commented that this has been the case on her last 2 machines and both were built from scratch. That leads me to think it's software rather than hardware - I went through everything that was running, shutting down everything I could - with no good results. If you log out/back in (or reboot) that fixes the problem as well (further leading me to software)
Thoughts anyone??
Thanks!
-Ross

Hello RosslnCO2,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
About NVRAM and PRAM
http://support.apple.com/kb/ht1379
Best of luck,
Mario

Wireless keyboard stop working

Hi..If anyone can help me, I appreciate..
i allways use my wireless keyboard and mouse with my imac and i never had a big issue with the kb\mouse... until recent,that i stored my imac ,mouse and keyboard inside their respective boxes.
off course i put bateries out,nothing had fall and when i return after 1month, the keyboard stop working!!
stop working completly even the backside light is off and i put new bateries.,,,
i turn on the bluetooth from the imac and nothing is coming there..
anyone have any idea about this??
thankx...
i have been usilllllçlçlng

thankx..but i already check all those post and apple info pages...
i really dont understand...the keyboard was in the box inside the imac box ,with the imac inside..nothing broken for sure..just the keyboard stop working..
and i was wondering if there was someone with this problem..
the keyboard its a aluminium model without on\off button,

My keyboard stop working

I own lenovo g505 laptop and my keyboard stop working again the first time I fix it by restarting my laptop but now it has start doing it again and restarting/shutdown not helping any fix? and no I did not spill any liquids on it.

That could be a loose ribbon cable or hardware fault, I assume your laptop is still under warranty, If so you should return your laptop to the place of purchase for replacement or repair.
Edit: Before returning, Backup all your data to external drive using onekey recovery, Power off your laptop, Press onekey recovery (Small button to the right of power button), This will list some options scroll down to recovery & tap return key. This will re-install windows on your laptop, Once installed open wordpad or something smililar & test your keyboard. If your keyboard works after the fresh install restore your backed up files using onekey restore.
Hope that helps
Catt

Q10 keyboard stopped working after 10.3.1 update

Hi everyone. I did the 10.3.1 update on my Porsche 9982 today and all is great. I did the update on my wife's Q10 and the keyboard stopped working. I have pulled the battery a couple times but still not working. I dont even know if I can restore to factury as I am not able to type 'blackberry' in the screen to do the reload. Any suggestions? This was a Q10 that was used for beta testing but is the newer model. Help

I suggest you try the very clean and very forceful AutoLoader method:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

IMac Intel Core Duo Keyboard Stops Working Intermittently

Hello,
About every 10 minutes or so, maybe longer, my iMac's keyboard stops working completely. The list shown below are additional items that I have tried or is a side-effect to the keyboard issue:
The problem occurs on more than one keyboard, therefore, it doesn't seem to be a faulty keyboard issue
The quick solution is to unplug the keyboard from the back of my iMac and plug it in again. Then the keyboard resumes its normal operation. However, on some occasions, the unplug/plugin technique does not work. It that case, I have to do a hard power-down, wait 10 seconds, then turn the iMac on again. Normal keyboard operation is finally returned.
The mouse will turn off, which is indicated by the light inside the mouse turning off
If the mouse does turn off, I unplug it from the keyboard and plug it directly into the back of the iMac. The light inside the mouse comes back on, but the mouse cursor is unresponsive
The iMac Intel Dual Core is about six years old.
Any information is appreciated
Thank you,
Tony

Try doing a SMC reset, if that doesn't work try a PRAM reset. Don't be afraid to do these resets 2-3 times each if they don't work the first time.
_SMC RESET_
• Shut down the computer.
• Unplug the computer's power cord and all peripherals.
• Press and hold the power button for 5 seconds.
• Release the power button.
• Attach the computers power cable.
• Press the power button to turn on the computer.
_PRAM RESET_
• Shut down the computer.
• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
• Hold the keys down until the computer restarts and you hear the startup sound for the second time.
• Release the keys.
Roger

Windows Logo Button on Keyboard Not Working

Hello,
I got a Lenovo Flex 2-15 in January and the Windows Logo button on the keyboard stopped working, along with the forward slash (/) and enter on the on the numeric keypad. I have done restore and even reset my computer and it still hasn't fixed it. I have uninstilled the keyboard and restarted and still nothing.
Does anyone have any advice on how to fix this?
Thanks,
Kyle

Dear Dettraka
Welcome in lenovo community
Have you tried to reset the machine to the factory setting ?
Thanks
Alaa
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Qwerty keyboard stops working arbitrarily when replying to email

Qwerty keyboard stops working arbitrarily when replying to email. Unable to backspace or type anything? Any ideas?

I would reset the iPad and see if that fixes it:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

After 10.8.5 bluetooth hardware disapeared and sound control on keyboard stopped working

after 10.8.5, bluetooth hardware disapeared from system info. Sound controls on keyboard stopped working.
all works fine in safe mode. i have already zapped the PRAM, applied the combo update and deleted the bluetooth prefs with same results.
Mike

Please read this whole message before doing anything.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; echo; crontab -l 2> /dev/null; } | open -ef
Step 4
ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -ef
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of login items' | open -ef
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

Ps2 keyboard stops working

I've been working on a dual boot machine tonight, got Windows up, got Arch up, rebooted after working on X,
and my ps2 keyboard stopped working. Not in grub, where I can still choose what to boot, nor in Windows, if I go that way. But I cannot even log into Arch. I've seen some posts re this happening inside Arch, but never to this extent.
I've tried 2 keyboards, same issue. The weird thing is that it was working.
I don't have a usb keyboard and I really hate to spend any money on this; any ideas?
Last edited by timm (2007-02-27 01:42:47)

I forgot to check the bios to look for anything there, but I did boot with Arch CD and still had no keyboard once I get to the login prompt. (Did have it for modifying the grub startup menu, etc) Will check the bios tonight for any oddities.
It still works in Windows, so the keyboard and connector can't be bad.
[UPDATE]
I checked the bios, nothing there dealing with the ps/2 at all. I did note that when I boot into Windows, the num lock button light on my keyboard lights up, but when I go into arch, I can get none of the lights to come on. The keyboard seems completely dead.
Could this be a missing driver or something like that? When I was messing with it the other day I got it to be recognized by turning the computer completely off and then restarting it; that hasn't worked since.
Could this be a bug somewhere?
Last edited by timm (2007-02-27 01:42:01)

Keyboard stopped working

Hello,
I've upgraded my OS to windows 10 at July 29th. Everything was just fine till yesterday when my keyboard stopped working. It works in BIOS or in windows recovery, just doesn't work when trying to type my user password or when I already log in into windows using the on-screen keyboard. I've tried basically everything, tried all the steps mentioned in ur FAQ, tried to update keyboard drivers, in the end I reinstalled my OS and restored it to default settings this way but it still does not work. The only thing that comes to my mind now is that I had to lock the keyboard somehow (it works everywhere but not while/after logging in). Is there any way to unlock it?

Have you tried removing the battery from the device?
You can test the hardware of the keyboard by going to Options >type Status in the search bar and go to Device and Status Information. On the screen type the letters T E S T. You can run the diagnostics for the keyboard (and other diagnostics) in order to test and be sure it's not a software issue.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

HT1199 Help. Forward button on keyboard not working on itunes anymore. anyone have any ideas?

Forward button on keyboard not working on itunes anymore. This always used to work i don't know what has changed. Click on next track works also does the remote control.

If you are referring to the functional keys on top. do you press FN key together with the F7, F8 or F9? Does that work?
I hardly ever use the F keys as CMD_ARROW is much faster for me and SPACE bar stops or starts as long as iTunes app is in the foreground

Mouse and keyboard stop working with Mavericks

This has happened twice now since installing Mavericks.
I'll be working along, and then all of a sudden, I am not able to click with my mouse and my keyboard stops working. I AM able to move the cursor around on the screen. But, I am not able to click on anything and I can't use the keyboard to force quit the finder. The only way to get unstuck is to press the power button on the front of the Mac to shut it down and then restart.
I am using a wired Apple Keyboard and a wireless Apple Magic Mouse. My Mac is a MacPro 2 x 2.3 GHz Quad-Core Intel Xeon Mac.
Like I said. this has never happened before. But it's happened twice since installing Mavericks.

Everytime I restart my computer, especially for updating maverick, my keyboard and attached mouse (both apple for an Imac) stop working. When I plug in an other keyboard, I can get into my Imac again. Would this SMC apply to this problem as well?
What should I do?
thanks, hb

DV7-3079WM multimedia buttons above keyboard stopped working

Similar Messages

Maybe you are looking for