E-Commerce/ISA Scrollbars

Hi experts,
We're using E-commerce/ISA for R/3 edition and I want to find a way to reduce all the scrolling that end users will have to do without changing a lot of the code and structure of the B2B online store. We've embedded E-commerce into the SAP portal and have changed the top header bar not to display to save some vertical screen real estate. Are there any options available other than screen size and resolution within E-Commerce/XCM anywhere?

We've embedded E-commerce into the SAP portal and have changed the top header bar not to display to save some vertical screen real estate.
You got to be careful if you are integrating E-Commerce with SAP Portal, just defining an URL iView is OK but not sufficient. To fully integrate to Portal use the following
[Note 1021959 - Portal settings for ISA iViews|https://service.sap.com/sap/support/notes/1021959]
As for the frame structure of the application, you can see the details of the frame design in this document [SAP E-Commerce 5.0 - Examples and Tutorials (Dev./Ext.) |http://service.sap.com/~sapdownload/011000358700006120622006E/ISA50_DevAndExtTuts_v1_0.PDF]
Put a good resource who can understand the JSP and CSS (stylesheets) and they should be able to do a fair job. I use Firefox browser with the plug-in Firebug to quickly find the active style and the corresponding stylesheet.
Easwar Ram
http://www.parxlns.com

Similar Messages

Using E-Commerce (ISA) B2B From CRM5.0 with CRM7

Hi all,
We've been running the E-Commerce B2B Java (ISA) from CRM 5.0 for many years. It is heavily customised.
We do not have the last SP that was released but are quite a bit behind that. This is essentially because upgrading the Java once it is customised is such a lot of work.
Now we want to upgrade our CRM to CRM 7 (probably EHP 2).
Is the old ISA (Java B2B from CRM 5.0) supported in CRM7, do the RFC's still exist, do the BAdI's (ISA Basket Head/Item etc) still exist?
1) Can we just direct our B2B shop to the new CRM 7 server once we're done with the upgrade?
Unless BAPI's/RFC's have had their signatures modified (or have been removed) I think that this should work.
2) Will this work but only if we have the latest Java SP?
Obviously we'd prefer to just point what we have at the new CRM7 machine, and be up and running, since updating the Java means reintegrating all of the modifications that we've made over the last 6 years and that would be a substantial amount of work.
Thanks for your time and help,
Patrick.

Hi Patrick,
Yes, we had huge customizations on almost all the JSPs you mention above as well as close to 300+ additional java classes and as well as many modified standard SAP java code. All these over many many years of development.
ISA7.32 is no different from ISA 5.0 technically except that it runs on JDK6. Functionally there are a few extra features like Loyalty Management.
The biggest hurdle we had was about the changed signature of methods of standard Java classes and some classes even deleted from packages in the newer version. Any custom java classes using these classes/methods had to be adjusted.
With similar/more enhancements to what you mention above, upgrading the entire codebase to the newer version took us around 60 days of effort including the fresh setup right from the SLD upto the new J2EE engine and doing the code conflict merge.
The approach we took was to take all JSPs from the 5.0 version and overwrite the 7.32 version (as it would not make much sense to rewrite them) and for the Java/XML files we did a compare and merge approach.
Regarding the backend RFC calls, most of them remain same in the order/basket area. I had noticed some changes in the contract items piece where there were now additional import/export parameter and some were even not optional forcing us to send some dummy values where necessary.
However, if you are using the variant configuration functionality in ISA you will be in surprise. The old ISA 5.0 IPC configuration will not work in 7.32. The newer version has something called as a decoupled mode (for performance reasons) and we had some challenges in that area to get the entire IPC working well. However if you use IPC only for the pricing bit, not much to worry as it remains mostly same.
PS: We were running a B2C scenario and not B2B. B2C is much more complicated.
Hope this helps.
Pradeep

E-commerce (ISA) missing build libraries

Hi,
We have CRM 7.0 with E-Commerce on Windows server with MSSQL. I am trying to build the sources of the b2c scenario of the the webshop.
Here is what I did by now.
1. Took the sources form the CDs
2. Created a web project in NWDS with jdk1.4
3. Added the libraries from the WEB-INF/lib folder to the build path
4. To make sure I have all the jars I may need I copied all the jars from the SAP-WAS.
5. Loaded all jars with Classlocator and started building the sources.
6. Everything was quite OK untill I realized that I miss few packages at the end.
The missing packages are:
com.sap.sxe...
com.sap.sce.kbrt...
I searched in the forums, wiki, google etc, but couldn't find info about the jar that contains these packages. I find this quite strange that they are not part of the jars inside SAP WAS.
Is there anybody who knows where can these jars be found?
10x in advance!
Best regards,
Marian

Hi Easwar,
I read about the NWDI before, but since we don't have it configured I decided to build the application outside it.
This should not be a problem as this is standard Java Struts application.
Nevertheless, it was useful to point my attention again at this section of the document where we have explanation of the different sca archives. I'll check them on Monday when I return to the office (don't have the sca's on my laptop). SCA archives are also RAR files like PAR/JAR etc. files so they can be extracted with the old known tools.
I'll send feedback after that and will give points.
10x for the quick response.
Marian

Language depend attributes in E-Commerce ISA catalog

Hello,
I want to add the field Product Group 3 (PRC_GROUP3) from CRMM_PR_SALESG to the catalog.
Adding this field to list of characteristics is easy. However like the most of the SAP fields this field contains a number. In the SAP GUI transaction COMMPR01 this number and a text in the login message is shown. (086 steel / hard metal)
If I simple at the field to the list of characteristics only the number is shown in the isa application.
How can I add the language depended text?
Best regards,
Nils Kloth

Hi Sandeep ,
For the Product catalog
1) In the Trex Admin check Http connection and rfc connections are connected .
2) Check in SM59 gate way connections are maintained for your rfc
3) You have to maintain the Trex Name server in the Visual Admin for this look the SAP note 980678
and the URL is http://webserver:port/b2b/b2b/init.do?scenerio=ISA
and if you want to order the products from out side product catalog you need to do customization in the XCM application under UI component ."enable.nonCatalogProducts"; has to set true
hope if you check all these your problem may solved.
Regards,
Sree
Edited by: Sreenath Reddy Perugu on Aug 16, 2008 10:42 PM
Edited by: Sreenath Reddy Perugu on Aug 16, 2008 10:44 PM
Edited by: Sreenath Reddy Perugu on Aug 16, 2008 10:48 PM

ISA: catalog not available -- FM for determining available catalogs

Hello guys,
we're currently implementing CRM e-commerce (ISA). When logging on to the web shop, an error message "The catalog that you have selected is currently unavailable; try again later " occurs.
I searched the existing forum entries and found some similar issues, however, non of the given solution solved my problem. Furthermore I've found note 980678 dealing with this, however - again, the problem still persists.
I assume that this is not a technical issue but has something to do with the catalog determination depending on the currently logged in business partner. Thus, I searched for function modules dealing with this, found CRM_ISACAT and CRMISAICAT, still no solution.
I'd appreciate any hints on how to continue analysing this problem.
Many thanks & regards
Wolfgang

Hello Wolfgang
I am a CRM Consultant in the ISA component.
This is a common issue and there can be many causes.
In this case I would suggest you open an OSS message with the information
specified in the following notes:
1094659 Support for Internet Sales Release 4.0
1091792 Support for Internet Sales Release 5.0
We can then logon and help to resolve this issue.
Thanks and best regards.
Peter
Edited by: Peter Murphy on Jan 29, 2009 2:56 PM

Free Goods - (ISA 5.0)

I am using the ECC/R3 "edition" of E-Commerce (ISA 5.0)...NOT the CRM flavor. I am trying to see if anyone has successfully configured the 'free goods' functionality. Although, all of the documentation I have seen confirms that ISA 5.0 supports it and there are options within the XCM to enable it, it does not work.
To be more precise, when 'free goods' is enabled, it generates a 'runtime error' inside the java basket when trying to create new orders.
Has anyone successfully got this working with the R/3 edition of Internet Sales? I've talked with SAP and got two different answers. They first told me to disable 'free goods' to 'get rid of my runtime error' problems...so I did. Then I talked to another SAP person who said, "free goods is supported, but you will need consultation to get it working."
At this point, I'm just looking for anyone with experience with this. Enabling the functionality kills the basket and renders the application useless, yet there are no SAP notes out there to correct this.
So, does it work or not?
Any feedback is appreciated..
Thank you.

Hi Mr Bryan Fickle
Did you have a solution for your Free Goods , because i am having a same problem ,
Thanks in Advance
Regards,
Sree

E-Commerce for ERP and CUA

We are installing the E-Commerce module for ERP and we are running into an issue with the User Management peice. We are unable to create new users. The error we are getting is:
1.- You do not have authorization to maintain users in the central system
2.- Error while creating user in Service Backend
Is this because we are using CUA to manage users in ECC? If so, how can we get around this?
Our environement is:
ECC 6.0
E-Commerce (ISA) 5.0
Netweaver 7.0 SP 18
We have also configured the E-Commerce module to use the UME.
Maximum points to the first person with an answer and helpful a work-around.
- Andrew Castillo

Hi Andrew,
We are installing the same thing currently using the B2B E-commerce for ERP option. We have configured E-Commerce right now to use the SU01 contact person for web users. Also, the manager does have the same role you pointed out below SAP_ISA_UADM_MANAGER assigned, not the other CRM role mentioned.
The process we have to go through right now is to create the user in CUA, sync that to ECC, assign the customer contact person number in the SU01 References table related to the customer we want them to be(working on an abap program to do this automatically from CUA), and then the user should be able to log into E-Commerce for that specific customer.
We are embedding the E-Commerce app into EP 7.0 through i-views and using single sign on from portal so customers won't have to log in again anywhere. Please let me know if this is similar, if it helps, and what type of ecommerce configuration you're using...especially in how you configured the e-commerce module to use the UME.
Jon

SAP E-Commerce for mySAP ERP. Runtime Error on order check-out.

Hi,
Currently I'm running a webshop on ERP commerce (isa). And an error occurs on order check-out when you actually try to create your order online. I've checked my XCM settings several time and configurations are default and active.
In the ECC back-end this process al goes wel with a user and transaction code va01.
(Date formats from the users are consistent).
Any help would be very welcome!? I've seen more trhreads but never a suitable answer for my issue.
Kr,
Jelmer Oenema
The error looks like follows when doing a log and trace:
Full Message Text
A runtime exception occurred on the highest level
[EXCEPTION]
java.lang.NullPointerException
at com.sap.isa.backend.r3.salesdocument.rfc.ReadStrategyR3.setLatestDateFromItemExtensionToAttribute(ReadStrategyR3.java:2601)
at com.sap.isa.backend.r3.salesdocument.rfc.CreateStrategyR3.simulateDocument(CreateStrategyR3.java:359)
at com.sap.isa.backend.r3.salesdocument.OrderR3.simulateInBackend(OrderR3.java:500)
at com.sap.isa.businessobject.order.Order.simulate(Order.java:251)
at com.sap.isa.isacore.action.b2c.order.MaintainBasketB2CBaseAction.createOrder(MaintainBasketB2CBaseAction.java:568)
at com.sap.isa.isacore.action.b2c.order.MaintainBasketB2COrderAction.basketPerform(MaintainBasketB2COrderAction.java:66)
at com.sap.isa.isacore.action.b2c.order.MaintainBasketB2CBaseAction.isaPerform(MaintainBasketB2CBaseAction.java:180)
at com.sap.isa.isacore.action.IsaCoreBaseAction.ecomPerform(IsaCoreBaseAction.java:343)
at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:353)
at com.sap.isa.core.BaseAction.execute(BaseAction.java:211)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:674)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:427)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:358)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:427)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:358)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
at com.tealeaf.capture.LiteFilter.doFilter(Unknown Source)
at com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:174)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Hello Jelmer,
Waht release ans SP of ECO are you running and what ERP backend ? . If you create a session log do you get any further information?
Have you checked note [1040092|http://service.sap.com/notes/1040092] this looks like the solution to your issue, bue dependent on your release.
regards
Mark

How to upgrade custom ISA 6.0 applications to 7.0 Ehp2

Hi All,
I have some doubts regarding CRM E-commerce (ISA and ICSS) upgrade from 6.0 to 7.0 ehp2 and setting up track for upgrade.
Let me expalin our current scenario below;
currently we are running on CRM 6.0 and ISA 6.0 sp17. We have almost 9 separate ISA aaplications for different countries since different type of custom changes are for each countries. Unfortunately we don't have track infrastructure as of now and all our 9 applications are local EAR projects and we are doing changes using NWDS and deploying each applications directly to DEV, QAS, PROD systems.
We understood Its high time for us to move to Track based development. Currently Basis is upgrading our systems to CRM 7.0 Ehp2.
Now we have task in front of us; one is creating track in new upgraded landscape and Upgrading our ISA e-commerce application components to CRM 7.0 Ehp2
Please answer my questions below.
1. Can I import my Local Projects in to Track ; if so how?. Is there any easy method to convert my local projects to DC(Since only DC's we can put to track)? Can I import all my 9 applications in to one track or do I have to create separate track for each application?
2. If I create one track for custom application(6.0+ my custom changes) and one track for standard 7.0 ehp2, can I merge these 2 tracks together for upgrading to 7.02 . Will it replace all standard changes in 6.0 with 7.02 automatically?
3. Last but most worrying question is;
If we create an SCA file from our custom Application(6.0 verson) and then import into a new TRACK, then the TRACK will have our Custom Application.
Then if we do an upgrade by importing the latest version of the standard SCA file, will NWDI merging/collission identification process works well? I mean will it identify our SCA and do the replacement and adjustments on the standard code part?
Please help us on this as this is a very urgent requirement
Thanking you in advance
Sajeer

Eva1234567
You can go to Adobe.com and buy it as a subscription.
You can go to the below link:
https://www.adobe.com/products/captivate
Thanks!

New to CRM ISA 5.0. . Kindly help me please.........

hi,
i am an ABAPer, and now i have to work on ISA with CRM 5.0.
I have no idea on how to make the standard ISA b2b scenario developing.
Could you please give me a step by step guide to do this development of ISA which talks to CRM 5.0.?
Kindly fnds help me. I am trying so many things, but everything is not clear.
Please provide me with some good examples or documents.. it would be a great great help
points will be given highly ofcourse.
lPls explain.
Robin

Hi,
Follow these guides to know how to develop on ISA.
[E-Commerce ( ISA ) 5.0 Landscape and Concepts|https://www.service.sap.com/%7Esapdownload/011000358700000469462006E/SAP_ISA50_DevAndExtGuide.pdf]
[Examples and Tutorials of e-commerce|https://www.service.sap.com/%7Esapdownload/011000358700006120622006E/ISA50_DevAndExtTuts_v1_0.PDF]
Regards,
[Sateesh Chandra|http://sateeshchandrach.googlepages.com]

Integration of ECo 5.0 in EP

Hi there,
i have read a lot of topics about integrating E-Commerce (ISA) into the EP.
I am just curios if it is a must to have the BP CRM before you can use E-Commerce in the EP.
I am asking because what should you do if you are not using CRM at all but using E-Commerce R/3 edition.
Please let me know if it is possible to use E-Commerce either CRM or R/3 edition without the BP CRM in
a) EP6 NW2004
b) EP7 NW2004s
what are the restrictions for the E-Commerce application with you dont use the BP CRM
Regards

Sure Markus,
A Transaction iview or an IAC iview is created to display some ECC based or R3 transactions or reports on Portal.
Business Packages like CRM (eg. ICA) or SRM, just to name a few I know about, access BSP applications and thereby you need to create BSP iviews to access these applications.
Let's talk about BSP iviews:
1) Create new iview -> Select SAP BSP iview
2) Give a name, id and prefix (optional) anc click next
3) Select BSP Defination Type as BSP and clcik next
4) Select a system alias which you created while creating a system and given the following details in the rest of the fields:
For a standard SAP BSP, the customer namespace and application namespace is by default SAP.
In the application name, put the name of the BSP application for eg. srmsus is the application name for supplier portal in SRM and the start page as default.htm. You may collect this info from BSP applications itself.
5) Select optin Open for editing and modify the other parameters if required.
6) Preview the BSP application iview.
Also refer to this link for more info : http://help.sap.com/saphelp_nw2004s/helpdata/en/99/977e3c645e5f4ce10000000a114084/frameset.htm.
To know everything about BSP: http://help.sap.com/saphelp_nw2004s/helpdata/en/e9/bb153aab4a0c0ee10000000a114084/frameset.htm
Regards,
Sunil

Training Course and material - CR800

Hello,
I am an admin in SAP CRM 2007, and need help. I want to take the best course possible to help me in my work, and I have been told that CR800 would be my best option. However, I cannot find a course scheduled. Can anyone offer a better alternative or can I get my hands on the training material softcopy at a minimum? I understand it is copyrighted, but how can I get trained if SAP does not offer the courese? Specifically we are working in E-Commerce, ISA, E-marketing, Web channel. Thank you very much for your help.

Hi John,
If you want more specific learning material about SAP E-Commerce (E-Selling, E-Marketing and E-Services), also called WebChannel, Internet Sales, ISA, B2B and B2C, you can also try:
- SAP CR850 - It is more specific to E-Commerce with R/3 ECC 6 Backend.
- http://www.sap-press.com
And you can also get at SAP Market Place the following Documents.
-E-Commerce Development and Implementation Guide (very Techinical)
-E-Commerce Implementation Guide. (Installation Instructions)
-SAP E-Commerce 7.0 Development and Extension Guide'.
The guides are available in the http://service.sap.com/instguides (check the 'Operate' section for SAP CRM 7.0).
As a last option, if you feel it is not enought you can always contact SAP Education, they may find courses related to the subject.
I hope it helps you.
Felix.
Edited by: Diego Felix on Apr 6, 2011 4:45 PM

B2B OCI - One Step Business Scenario

Hello Experts,
I'm currently implementing an OCI "One Step Business" Scenario where our catalog is included in a customer's SRM system.
I would like to know which XCM and Shop Scenario is the most adapted for this case. Because "OCI" often refers to integrating a customer's catalog in our webshop which is not the case here.
Do you know a link which explains in details the different B2B shop scenarios? (HOM, Business on Behalf, etc.).
Many thanks,

E-Commerce OCI "interface" can work two ways.
1 In the normal E-Commerce scenario, you are a "selling" organization. You are maintaining the product catalog external to the CRM system. Your customers can order products from this external Catalog in to the E-Commerce (ISA) cart and order. CRM E-Commerce application transfers items from this external catalog into its cart using OCI. In this scenario this is behaving as a OCI Client.
2 If you are doing what is called "One-Step-Business" using E-Commerce, then you are still a "selling" office and integrating your E-Commerce system to your customer's SRM (EBP) system. You are maintaining your Product Catalog in the CRM system. Your customer is large, do lot of business with you and they would like "_automatic_" integration of your E-Commerce system's catalog "directly" into their Buying system (SRM). In this scenario also, OCI comes into play and the existing OCI framework will "transform" the normal E-Commerce catalog into "OCI server" mode.
You are asking about scenario (2). In this scenario, the buying customer will start their purchase from their SRM system. When they want to buy a product from you, their SRM configuration will "launch and login into" your E-Commerce application and display the Catalog and Cart. Once they have selected their products from catalog and added to their basket, they can "Transfer" the contents to their SRM Purchase Order.
The transferred "order" will be stored in the CRM as a "Lean quotation". If you "fully" implement the one-step-business, you have to configure for Lean Quotation and as per SAP you may also need SAP-PI solution.
For scenario (2) there isn't any XCM configuration setting to do. However, the buying organization (your customer) will need your input to set their SRM hook to your webshop. If they also want additional attributes to be shared, then your customer will need to do some ABAP programming in the SRM system as well as some Java changes in your CRM Webshop.
Easwar Ram
http://www.parxlns.com

Line Breaks and Preferred Carrier Text

I support our E-Commerce (ISA 5.0) web application. We are using the R/3 edition, which in our case is an ECC6 backend (not CRM).
Anyhow, I am pulling the customer preferred carrier text from the vendor master into the web application. Once I have it, I am appending additional text (ex, "Qualifies for FREE FREIGHT") to it, then sending it back to ECC6 when the order is send/saved.
To set the text I'm using the following line of code....
ui.header.setText(new Text("100", appText));
with appText = "FREE FREIGHT" + "\r\n" + preferredCarrierTextFromR3;
Here is my problem. Last year, when our backend was R/3 6.40c, this worked fine. This year, however, the "\r\n" are being 'translated' as garbage characters (# signs), and thus ignored. So, when this modified preferred carrier text is printed to a Pick List, for example, the text is overwriting. You can actually see # signs printed where last year a line break would occur, and thus, the preferred carrier text is printing directly on top of the "FREE FREIGHT" text.
I've tried everything I could Google as a replacement for "\r\n", but I have yet to find a solution to the problem. I've tried string buffer, line.separator, chr(10), chr(13) and just about any other suggestion I could find.
I should add that I'm not really sure what is causing the line break characters to not be recongnized correctly.
Anyone have any ideas?
I appreciate any and all feedback.
Thank you,
Bryan
Edited by: Bryan Fickle on Feb 21, 2008 11:04 AM

I support our E-Commerce (ISA 5.0) web application. We are using the R/3 edition, which in our case is an ECC6 backend (not CRM).
Anyhow, I am pulling the customer preferred carrier text from the vendor master into the web application. Once I have it, I am appending additional text (ex, "Qualifies for FREE FREIGHT") to it, then sending it back to ECC6 when the order is send/saved.
To set the text I'm using the following line of code....
ui.header.setText(new Text("100", appText));
with appText = "FREE FREIGHT" + "\r\n" + preferredCarrierTextFromR3;
Here is my problem. Last year, when our backend was R/3 6.40c, this worked fine. This year, however, the "\r\n" are being 'translated' as garbage characters (# signs), and thus ignored. So, when this modified preferred carrier text is printed to a Pick List, for example, the text is overwriting. You can actually see # signs printed where last year a line break would occur, and thus, the preferred carrier text is printing directly on top of the "FREE FREIGHT" text.
I've tried everything I could Google as a replacement for "\r\n", but I have yet to find a solution to the problem. I've tried string buffer, line.separator, chr(10), chr(13) and just about any other suggestion I could find.
I should add that I'm not really sure what is causing the line break characters to not be recongnized correctly.
Anyone have any ideas?
I appreciate any and all feedback.
Thank you,
Bryan
Edited by: Bryan Fickle on Feb 21, 2008 11:04 AM

SAP WEB AS installation

Hi,
Client have provided 1 RDP machine through Citrix and I have installed NWDS 7.01.07 to customize E-commerce ISA applciation.
Now i dont have J2ee Engine on the same machine. i tried downloding the WAS from Marketplace and i am unable to extract those files. i came to know that if i install WAS on same machine , performace of that machine will be very slow and i cannot develope using same machine. installing DB2 and J2ee Engine is again a big pain. is there any other possibility where i can debug the code easily.
Thanks,
gorip

hi Juan
You need ABAP+Java addin (in that order) for XI or MI. and for EP you need Just JAVA (Stand alone).
and how ever i wouldn't recommend putting them on the same WAS cos of Performance reasons. You should have a super good server to handle both in production scenerio. if its for demo/test purpose, you may as well have it. Visit this forum SAP XI + EP + MI on a single WAS 6.40 instance
Hope this cleared!
Regards
Arun.

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