E71x - Created an Email Account - Can't delete

Question

Before anyone here cuts and pastes the usual response:
"Messaging> Options> Settings> E-mail>  highlight the account you want to delete, then Options> Delete"
Don't bother, this does not work for me and does not apply to my problem. When I click "Messaging> Options> " I get the following menu choices:
Open
Change Menu View
Move
Move to folder
Download applications
Check memory
Help (<-- this is the biggest joke I've ever seen)
Exit
Notice anything missing here? Right, THERE IS NO "Settings" menu option.
Let's say we click on Messaging>Messages>Options, well, NOW there's a "Settings" menu.
click on that, and guess what? NO EMAIL MENU OPTION!
Here are my options under Messaging>Messages>Options>Settings :
Text message
Multimedia message
Mail for Exchange
Service Message
Other
(none of these are helpful, btw)
SO without further adieu, here's what happened to me.
I created an account as follows: Messaging>Messages>Set-Up Email> enter account/server info
this creates some **bleep** step-child email routine that is not really Xpress Mail, not really Exchange. If I knew what it was, maybe I could delete it.
Now, whenever I click on Messaging>Messages I get the following:
Inbox
$*%&$* email account that I can't delete
Mail for Exchange
(?) <Big **bleep** question mark with a circle around it>
               <Random blank line, sometimes 3 or 4 blank lines, depends on the mood of                                 phone>
Instant Messaging
My folders
... etc
If I click on the $*%&$* email button (just below Inbox, listed above), it opens the account and asks me if I want to connect to my mailbox.
I click no, because I'm not feeling very charitable.
I then click Options>Email Settings and get the following choices:
Connection Settings
User Settings
Retrieval Settings
Automatic Retrieval
within these menus I can tweak my username, password, incoming mail server, blah blah blah. What I CAN'T do is DELETE THE FREAKING ACCOUNT.
Really, all I want to do is delete that account. It is causing me so much headache.
Any advice would be greatly appreciated. I'm begging. please help.

Answer 1

I would push a little harder on AT&T because the E71x is specially branded to them. To me, it sounds rediculous if tech support isn't able to figure out there own AT&T Xpressmail, they have to do better than that.
http://www.forum.nokia.com/devices/E71x/
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