EAS Updater Not Installing

Anyone encountered EAS Updater not installing properly. In the documentation to verify In VersaMail, press Menu . From the Options menu, select Preferences, then select AutoSync. There is now an option for "As items arrive." I don't see this on the Treo. Any ideas?
Post relates to: None

I've heard about several different versions of VersaMail (e.g., 3.0/3.1 on the Treo 650; 3.5 update; 4.0 on the Centro). You might check and see whether you have the correct installation instructions for your version.
Post relates to: Treo 800w (Sprint)

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Windows Updater Not Installing and Troubleshooter Wizard Is Not Working???

I am in need help desperately!
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I recently had a similar problem - Windows 7 Ultimate. Apart from updates not installing and troubleshooters not running I started getting crashes and BSOD's
I checked that my Cryptographic services was set to auto (it was)
Press the 'Windows key" and and key "R" together   to launch the RUN box. Type
services.msc in the box and press Enter. It'll open Services Manager.
Scroll down to "Cryptographic Services" in the list. It should be set to Auto ( mine was)
I then checked my Windows updates to see when the problem started
Taking the bull by the horns I deleted the last 20 updates installed.
I restarted the computer and was amazed to find the troubleshooters working ok
I downloaded the Windows updates and installed them 5 at a time checking the troubleshooter after each batch. Everything was ok .
I can only assume the troublesome update was not re-offered or the one that installed itself was corrupt.

System updates not installed/downloaded

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It is possible that in the meantime, Windows Update downloaded and installed the same updates, which would cause TVSU to not detect it as there is no need. Check in the Windows Update history for the same updates.
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SCCM 2012 Software Updates not installing (bothh Windows patches & 3rd party updates)

Using SCCM 2012 R2, I am having a problem getting Windows updates to install. Applications published to people work, and basic software installations published to machines for a straight install work. However, both Windows patches and Adobe patches
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installed on 1 and the other 3 are still in Unknown status with category of "Client check passed/Active". However, none of them are installing the patch - they don't even seem to try. All of those are Windows 7 PCs, incidentally. On Adobe patches,
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Any ideas what might cause the deployment to not push some targets, even when it's past the deadline?
Thanks,
Andy Maslin

An unknown status means that the clients are not reporting back to ConfigMgr correctly. This is often due to the WUA not pointing at the correct WSUS instance. You can verify this by examining the WUAHandler.log on one of those clients and it will clearly
indicate an issue with this which in turn is often due to a group policy overriding the ConfigMgr behavior.
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Adobe Acrobat 8 - file updates not installing on Win 7 Professional

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Hi ,
Acrobat 8 is not compatible with Win 7. Please find the mentioned Kb: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-acrobat-family-produ cts.html#main_System_requirements_for_Acrobat_8_Pro showing system requirement for installing Acrobat 8. As Acrobat version 8 is very old product so I would recommend you to purchase Acrobat11 which has more enhanced features and functionalities.
Regards,
Romit Sinha

SCCM 2012 R2 - Updates not installing

Hi all,
I have a SCCM 2012 R2 setup at a customer which has problems with distributing updates to the Windows 7 computers in the environment. The update group (with updates that are 100% sure required) is deployed to some test computers but the updates don't get
installed. It is also configured to be able to install the updates without looking at any maintenance windows. I see in the reporting that the updates are required, so in my opinion they should get installed.
I've checked the registry and the Windows Updates registry keys are pointing towards the right server (my SCCM primary site server). I've created a new software update group with fewer updates, same problem.
What I find in the UpdatesDeployment.log on one of the test machines is rather strange:
Assignment {8209BD9C-A86C-460B-99B3-CD6364F8BD1B} has total CI = 2
UpdatesDeploymentAgent 29/09/2014 15:21:05
1244 (0x04DC)
Assignment ({8209BD9C-A86C-460B-99B3-CD6364F8BD1B}) reconnected to the existing job ({779CA9E2-ABB8-43E1-B8AE-F4A94BA8C761}) successfully.
UpdatesDeploymentAgent 29/09/2014 15:21:05
1244 (0x04DC)
Assignment {c076f100-c2f7-43f9-a3f9-51fd33872b94} has total CI = 216
UpdatesDeploymentAgent 29/09/2014 15:21:05
1244 (0x04DC)
Assignment ({c076f100-c2f7-43f9-a3f9-51fd33872b94}) reconnected to the existing job ({A9758363-1871-4BD9-86D9-1BE0D82531AE}) successfully.
UpdatesDeploymentAgent 29/09/2014 15:21:05
1244 (0x04DC)
OnPolicyModify for assignment ({8209BD9C-A86C-460B-99B3-CD6364F8BD1B})...
UpdatesDeploymentAgent 29/09/2014 15:23:18
2740 (0x0AB4)
Work in progress for assignment {8209BD9C-A86C-460B-99B3-CD6364F8BD1B}, forced trigger (TriggerEnforce) will be attempted when done
UpdatesDeploymentAgent 29/09/2014 15:23:18
2740 (0x0AB4)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0
UpdatesDeploymentAgent 29/09/2014 15:30:32
4532 (0x11B4)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0
UpdatesDeploymentAgent 29/09/2014 15:30:32
4000 (0x0FA0)
Message received: '<?xml version='1.0' ?><SoftwareUpdatesMessage MessageType='EvaluateAssignments'><UseCachedResults>False</UseCachedResults></SoftwareUpdatesMessage>'
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4836 (0x12E4)
Removing scan history to force non cached results
UpdatesDeploymentAgent 29/09/2014 15:46:47
4836 (0x12E4)
Assignment({8209BD9C-A86C-460B-99B3-CD6364F8BD1B}) already in progress state (AssignmentStateDetecting). No need to evaluate
UpdatesDeploymentAgent 29/09/2014 15:46:47
4836 (0x12E4)
Assignment({c076f100-c2f7-43f9-a3f9-51fd33872b94}) already in progress state (AssignmentStateDetecting). No need to evaluate
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Evaluation initiated for (0) assignments. UpdatesDeploymentAgent
29/09/2014 15:46:47 4836 (0x12E4)
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6032 (0x1790)
Assignment({8209BD9C-A86C-460B-99B3-CD6364F8BD1B}) already in progress state (AssignmentStateDetecting). No need to evaluate
UpdatesDeploymentAgent 29/09/2014 17:06:31
6032 (0x1790)
Assignment({c076f100-c2f7-43f9-a3f9-51fd33872b94}) already in progress state (AssignmentStateDetecting). No need to evaluate
UpdatesDeploymentAgent 29/09/2014 17:06:31
6032 (0x1790)
Evaluation initiated for (0) assignments. UpdatesDeploymentAgent
29/09/2014 17:06:31 6032 (0x1790)
CUpdateAssignmentsManager received a SERVICEWINDOWEVENT START Event
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
Suspend activity in presentation mode is selected
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
At least one user has elected to suspend non-business hours activity when in presentation mode. Checking for presentation mode.
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
Proceeding to non-business hours activites as presentation mode is off.
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
Auto install during non-business hours is disabled or never set, selecting only scheduled updates.
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
A user-defined service window(non-business hours) is available. We will attempt to install any scheduled updates.
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
Attempting to install 0 updates UpdatesDeploymentAgent
29/09/2014 22:00:00 3240 (0x0CA8)
No actionable updates for install task. No attempt required.
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
Updates could not be installed at this time. Waiting for the next maintenance window.
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
CUpdateAssignmentsManager received a SERVICEWINDOWEVENT END Event
UpdatesDeploymentAgent 30/09/2014 5:00:00
3132 (0x0C3C)
No current service window available to run updates assignment with time required = 1
UpdatesDeploymentAgent 30/09/2014 5:00:00
3132 (0x0C3C)
Attempting to cancel any job started at non-business hours.
UpdatesDeploymentAgent 30/09/2014 5:00:00
3132 (0x0C3C)
There are several updates found in the assignment (2 in the first, 216 in the second). Some of them are required but still the log says: No actionable updates.
The SERVICEWINDOWEVENT events originate from the business hours set in the client settings I suppose?
But I don't get why the log sais "No current service window available to run updates assignment with time required = 1"
Any advice?
Kind regards,
Bert

Hi,
What's the status in Software Center on clients?
Please check ScanAgent.log, WUAHandler.log, UpdatesHandler.log and Windowsupdate.log on the client to see if there is any helpful information.
Best Regards,
Joyce
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

11 Updates not Installed Not Needed

KB3021952
Kb3004361
KB3013445
KB3023562
KB3029944
KB3031432
KB2976978
KB3016074
KB3019858
KB3020338
And the Malicious Software Removal Tool Windows 8 and 8.1 for February 2015
All show up in Windows Update but won't install because it says they are Not Needed.
Are there any know fixes?

I, too have the same problem with Windows 8.1, only it's 12 updates, not 11.
The following will not install (It says they were installed. It also says they were "not needed")
Security Update for Windows 8.1 for x64-based Systems (KB3023562)
Security Update for Windows 8.1 for x64-based Systems (KB3029944)
Security Update for Windows 8.1 for x64-based Systems (KB3031432)
Update for Windows 8.1 for x64-based Systems (KB2976978)
Update for Windows 8.1 for x64-based Systems (KB3016074)
Update for Windows 8.1 for x64-based Systems (KB3019868)
Update for Windows 8.1 for x64-based Systems (KB3020338)
Windows Malicious Software Removal Tool for Windows 8, 8.1 and Windows Server 2012, 2012 R2 x64 Edition - February 2015 (KB890830)
Cumulative Security Update for Internet Explorer 11 for Windows 8.1 for x64-based Systems (KB3021952)
Security Update for Internet Explorer Flash Player for Windows 8.1 for x64-based Systems (KB3021953)
Security Update for Windows 8.1 for x64-based Systems (KB3004361)
Security Update for Windows 8.1 for x64-based Systems (KB3013455)
The update settings were set to automatically install, but I changed them to download automatically and install manually, and deleted the SoftwareDistrubution/Download folder contents to re-download the updates.
They don't re-download.
The log says the last updates were installed 1/24/2015 (which should be correct), and no new updates have been installed for this cycle.
Windows Update is running correctly. This is the only Win 8.1 machine in the network with this issue (Mixed OS network with about 8 Win 8.1 machines). All other Win 8 machines have installed THESE UPDATES successfully. There are no known
differences in configuration between them.
Thoughts to fix this?

Java update not installing

The latest update from mac "Java for Mac OS X 10.5 Update 4" "Version 1.0" is not installing. The software update is downloaded then at the point of installation it comes up with a message saying that the update installation failed.
Also I have just started noticing my macbook pro is getting very hot when running simple applications and that the battery fails when it still says it has 20 minutes life left. This has only started recently after the last macbook update and has got progressively worse.
Any help would with either issue would be great.
Thanks

HI,
Repair disk permissions. First, Quit any open applications/programs. Launch Disk Utility. Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac.
Launch Software Updates from the Apple Menu 
Follow the instructions for the Java installation. When it's finished, launch Disk Utility again, and repair disk permissions one more time and RESTART your Mac.
Carolyn

Downloading of apps updates not installing

My daughter's iPod touch 5 is not installing the update to her apps. Not sure what to do. She is upset because one of the apps is instgram

Try restarting the iPod Touch by following the instructions here: https://www.apple.com/au/support/ipodtouch/assistant/ipodtouch/.

Updates not installing during Maintenance Window

Hi,
I have a task sequence that runs on the weekends and when it runs it puts the server into maintenance mode so that updates can then be installed by the task sequence. I do this for about 40 servers and about half of them failed to install the updates. Before
the weekend I did verify that the updates were already available on the servers. I have been looking at many of the log files and the only thing I can find is the following:
<![LOG[Auto install during non-business hours is disabled or never set, selecting only scheduled updates.]LOG]!><time="00:00:02.647+240" date="04-25-2015" component="UpdatesDeploymentAgent" context=""
type="1" thread="708" file="assignmentsmanager.cpp:500">
<![LOG[A user-defined service window(non-business hours) is available. We will attempt to install any scheduled updates.]LOG]!><time="00:00:02.647+240" date="04-25-2015" component="UpdatesDeploymentAgent" context=""
type="1" thread="708" file="updatesmanager.cpp:1558">
<![LOG[Attempting to install 0 updates]LOG]!><time="00:00:02.647+240" date="04-25-2015" component="UpdatesDeploymentAgent" context="" type="1" thread="708" file="updatesmanager.cpp:1581">
<![LOG[No actionable updates for install task. No attempt required.]LOG]!><time="00:00:02.647+240" date="04-25-2015" component="UpdatesDeploymentAgent" context="" type="1" thread="708"
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<![LOG[Could not find the policy in WMI for package USA001B6 program *]LOG]!><time="03:30:03.849+240" date="04-25-2015" component="execmgr" context="" type="2" thread="2200" file="softdistpolicy.cpp:2851">
<![LOG[Child policy does not exist for program *. This program will retry.
I have redistributed all the packages to be sure everything is there so I am not sure what else I can try at this point. Any ideas what I might be able to adjust or what the issue could be why not all servers are getting updated? TIA

Ok, we have these 40 servers in a collection with a MW set for the weekend on a Saturday. So we deploy the TS to this collection that is immediately available but with an assignment schedule 2 hrs before the MW begins. So the MW for the servers begins
at 5am and I have the TS set with an assignment schedule of 3am. The task sequence does not run until the service window is reached. But for these few servers it seems as though it never even runs or I get the errors above. Sorry maybe its just not clear enough
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Software updates not installed at shut down

I just used software update to download about 7 updates. It finished downloading and I shut down the computer. (I don't believe restarts work as well as a full shut down). Starting Up and re-running software update reveals no updates were installed. I just wasted 20 minutes downloading them. I know they are on the computer somewhere. How do I find them and install them?
Thanks

Peter Mars wrote:
I just used software update to download about 7 updates. It finished downloading and I shut down the computer. (I don't believe restarts work as well as a full shut down).
I think you have been misinformed. The restart(s) are a part of the installation, and turning off the computer may have an adverse effect on the process. A restart is a "warm" reboot. An off/on is a "cold" restart. In most cases this may not matter, in some it might.
Starting Up and re-running software update reveals no updates were installed. I just wasted 20 minutes downloading them. I know they are on the computer somewhere. How do I find them and install them?
It's not easy to say what happened to them.
If they were lost, you need to reinstall them properly.
You might try a safe boot to clear anything out first.
As an aside, I never install more than one update at a time, especially those that require a reboot. And never when one is firmware related.
I also use a manual combo download for all OS updates.
If the updates do not reappear as autoupdates again, then you can either search for the boms and remove them, or download the updates manually from the Apple site.
Before doing anything I strongly suggest running a permissions repair.

Updates not installing on some computers

I am pushing IE9 to computers. I have ~800 of 1600 computers that have installed the update. On the machines that the update has not installed I can find the below in the UpdatesDeployment.log, which references the update, no other logs show it:
<![LOG[Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_07BE0050-1DAB-4F0B-BE99-524582FE38AF/SUM_83cbc483-0437-4808-8b90-871bc8d04e96", actionType 12l, value NULL, user NULL, session 4294967295l,
level 0l, verbosity 30l]LOG]!><time="12:41:29.519+420" date="01-14-2014" component="UpdatesDeploymentAgent" context="" type="1" thread="10000" file="event.cpp:396">
As the snip shows, this was detected on the 14th, 3 days later it still isn't installed on this system and doesn't show in the software center.
83cbc483-0437-4808-8b90-871bc8d04e96 = IE9
I have checked the UpdatesStore.log, WUAHandler.log and UpdatesHandler.log for that entry and it doesn't exist. The system is still getting EP updates though. I don't see any errors in the logs either.

Hi,
In addition, have you examine PolicyEvaluator.log on the client when you run the Action Softwares Updates Deploy,ent Evaluation Cycle manually? And the PatchDownloader.log?
Best Regards,
Joyce Li
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Safari and firefox freezing,updates not installing

Last week I had a problem with my laptop freezing a lot so I shut it off and it wouldnt turn back on. I brought it to the Apple store and the guy found that some system updates were not installing properly and he said that may have been the problem. He re-installed the OS and it was fine. I have brought it home and am now discovering that it is still having problems. Here are the problems I am experiencing:
1. Both Safari and Firefox are constantly freezing (showing the spinning ball). Sometimes it lasts a few seconds, other times 30 seconds or more.
2. I just downloaded some more system updates and when my computer re-started it said they could not be installed.
3. My printer no longer works. It says I need to install software in order to print, said to get the system updates. Before I got my computer fixed I never had to install anything to use the printer, I just plugged it in and it printed no problems.
This is a macbook pro with Snow Leopard OS bought in Jan 2011.

It sounds like you will have to create a external storage drive, copy your User file folders to it and remove all drives, then perform a
Restoring OS X - 10.6 "fresh install method"
https://discussions.apple.com/message/16276201#16276201
May I note if you had previously made a clone and updated it from time to time, leaving it disconnected that you could have restored from it, even if your hard drive failed to function simply by holding the option key while booting. Would have avoided this "fresh install method" which is the hardest.
Please make a clone after the fresh install, you will be glad one day you did.

XP Updates not installing

I have tried to install the XP update automatically, but one is not installing and it is stopping the Que. does anyone know what I have to do the clear the update que in XP? Thanks John C

Now that is a new one for me. That tool should have cleared that one out too.
I have had systems with 20 to 80 updates waiting, and all cleared out.
If you have not tried it yet, jump over to microshaft update, and get the updates via the web, do the custom... See if that clears your local que.

Updates not installed on client computer

Hi, I have become regular on this forum. I simply follow along what other people have done (books, videos) but it does not work for me. I added WSUS role to my SCCM server, then installed Software Update Point role, configured all necessary settings
and started Synchronize Software Updates process (security, critical and definition updates only for Windows 7). I checked log
wsyncmgr and I found line: sync: SMS synchronizing updates, processed 829 out of 829 items (100 %)
Next, I created Software Update Group with only no-expired, no-superseded updates as members and as final step I deployed this group to test collection with only one Windows 7 machine as a member. Updating process should
have started very soon (both Software available time and installation deadling have been set to
As soon as possible) but whole night have passed and I saw this morning that nothing happened on client machine. Since this client computer has been installed last week
automatic updates was turned off so I turned it on - I do not know whether it is necessary since in logs communication between client and SCCM has been successfully established even before I did this. I went to Control Panel - Windows
Update and saw Windows is up to date but in the list of installed updates there are no updates synchronized on SCCM (I was looking for updates based on KB). Also I can change settings for update process - it is not grayed-out as it used to be with "normal"
WSUS server.

I found what happened. I was right that only "old" updates were filtered out (I do not know why SCCM did not include newer updates too since I filtered out updates which were not superseded, not expired, for product Windows
7 and bulletin ID contained MS) - having been filtered out I put them into new software update group and deployed group to a collection. I run
machine policy retrieval & evaluation cycle, software updates deployment evaluation cycle and software updates scan cycle on clients but nothing happened.
I run filter on all software updates again (the same criteria as before) and there were much more updates meeting criteria - I downloaded them into existing package and later added them into existing software update group where these "old" updates
were. I run machine policy retrieval & evaluation cycle, software updates deployment evaluation cycle and software updates scan cycle on clients and update process started. Having finished updating, I restarted clients and in
Control Panel - Windows Update all installed updates were there and their KBs were correct.
If update settings in CP can be changed but it does not affect update process (it is controlled by SCCM client agent) I am fine with that. Also one thing I noticed also - while update process is in progress on client, user in Software Center could potentially
click on any update which were installed and required restart and click RESTART button in lower-right corner. I did not try this since it might have restarted machine thereby interrupting installation of other updates. This could be potentially big
problem - restart button would have not been there and available while update process had been in progress.
https://onedrive.live.com/redir?resid=670BDDFCE8F2477A!474&authkey=!AGDuWP9z9hLqMBk&v=3&ithint=photo%2cpng

EAS Updater Not Installing

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