Edit Payment Method We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support.

Anyone ever see this?

yes, with website maintenance that's expected and, if there are unanticipated problems, that would be probably be seen.
in any case, if you continue to have problems, you can use adobe chat, http://helpx.adobe.com/x-productkb/global/service-ccm.html

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"We're sorry, something seems to be wrong on our end. Please try again later."

Hello,
I'm a subscribent of a yearly CC plan, and everything was OK since now. Day before yesterday, when the schedule for next monthly payment tick, Adobe did not charge my card. And yesterday morning I received an email with a message like that (self-transalted since I received it in Polish):
"With the end of the payed period your account on CC was changed to free since we couldn't charge your card. To use paid account update the payment information [link] (...)"
Well, cool. But:
1. My card is OK, I'm sure about that and bank confirms that. Nothing was charged from it.
2. I can't update the payment information since I get the "we're sorry" notice.
Customer service can't help me, at least the online one. The sole response the guy came up with to malfunctioned payment information update was to perform... payment information update. And an advice to call 0800 which is not even responding (rejecting my every call with a busy signal, tried all day long yesterday).
Here's the issue - what now? I can't edit the information, the error doesn't seem to miraculously fix itself and I can't use a support since there's no competent support that I can reach.
Thank you for any help.
A.

I am having the same issue. When I try to update my payment information I receive an error that states, "We're sorry, something seems to be wrong on our end. Please try again later.
After Adobe's servers were breached I received a phonecall from my bank, stating that someone had used my credit card at a hotel in Mexico (I live in Ohio). I closed that credit card and was issued a new card. I want to update my card information on my Creative Cloud subscription. I chatted via the web with a customer service rep today. He was anable to help me. He suggested I call the Care Center. The hold was estimated at 2 hours. All I want to do is update my card information so the next time Adobe automatically bills for my subscription the transaction doesn't bounce.

We're sorry, something seems to be wrong on our end.

I need to change the credit card information and I receive this error:
We're sorry, something seems to be wrong on our end.
I tried to use other browser, removing all cache and cookies. No success.
No hurry, there are still 20 days until next payment, but please help.
Thank you!

Hi Bogdan,
The next billing date for the Creative Cloud Individual subscription that you had purchased in 2012 for which you were unable to change the credit details is on November 5th 2013,
I would request you to contact us to change the credit card details before November 5th 2013 .
You can contact us through http://adobe.ly/yxj0t6, please free to post if you have any further query on this.
Regards,
Rajshree

Error on console We're sorry, "something seems to be wrong on our end. Please try again later."

We're sorry, something seems to be wrong on our end. Please try again later.

Getting this message when trying to do Team Management and other functions on creative.adobe.com, impossible to adminster our team account and deploy new users!!
Not a good start to using CC. Is this a known issue or a problem at my end?

Credit Card update - "We're sorry, something seems to be wrong on our end. Please try again later."

My payment was declined I need to update my payment info and it won't let me. My work is at a standstill on a deadline. Your website says help available 24/7 but your phone support is not currently open. Very frustrating just want to get on with my work and not trawl through your help directories!

You can contact our chat support for this. Please refer the below link.
http://helpx.adobe.com/contact.html?product=creative-cloud&topic=orders-refunds-and-exchan ges
-Harshit yadav

"We're sorry, something seems to be wrong on our end. Please try again later." message

How to cancel CC subscription when this message keeps coming up (since last week). I only have 6 days until my current subscription expires and I don't want to auto-extend.

Contact support directly by phone or web chat.
Mylenium

We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support.

I enter my redemption code and click activate but this error message keeps coming up."We're sorry. Something seems to be wrong on our end. Please try againlater. If this continues to fail, please contact Customer Support."

contact adobe support, https://helpx.adobe.com/contact.html

We're sorry, but something seems to be wrong on our end. Please try again later. If the problem pers

my customer is getting a error message as "We're sorry, but something seems to be wrong on our end. Please try again later. If the problem pers----"

Something seems to be wrong on our end. Please try again later

hi
am getting this error Something seems to be wrong on our end. Please try again later

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Why can't update credit card info, always remind "We're sorry, something seems to be wrong on end.

after Adobe hacking incident, I replaced with a new credit card
but now I want to update my credit card information , in order to continue buy Adobe CC
the website always remind me, "We're sorry, something seems to be wrong on our end. Please try again later. "
how to fix it ?
I confirm not the browser or network problems. I try chrome/safari/IE/firefox both Win/Mac

When I had this exact error message a week ago when updating my CC for the same reason, I was able to get it to work in the Chrome variant CoolNovo but not in IE, but now it works in IE, so I’m not sure what is different.
I am beginning to think it matters if I’ve logged into the forums or Photoshop.com or into www.adobe.com using a particular browser and there’s a cookie that has either expired or not expired that is holding my password. Having a particular security setting enabled in the browser might affect it, and whether popups are blocked or not, could to.
You might try deleting all the adobe.com and Photoshop.com cookies in a browser that allows selective deletions or all cookies in one that doesn’t and try different variations of being logged in to or not logged into www.adobe.com before going over to creative.adobe.com as well as saving your password or not saving your password (remember me checked or unchecked) see if one variation helps.

Signed up for free trial, clicked an application: "We're sorry, something seems to be wrong on..."

Some free trial. "We're sorry, something seems to be wrong on our end. Please try again later."

It finally worked, but the CC download installer when trying to browse products to install, like DW, fails. with a Download Error.

Trying to buy, get "We're sorry, we have encountered an error processing this information. Please try submitting again later, or try using a different web browser. If the problem persists, please contact customer support."

trying to buy, get "We're sorry, we have encountered an error processing this information. Please try submitting again later, or try using a different web browser. If the problem persists, please contact customer support."

Moving this discussion to the Adobe Creative Cloud forum.
Cock please try a different web browser. If you continue to face difficulties then you can contact our support team directly at Get help with orders, refunds, and exchanges.

When going to payment information, why does it say to "please contact customer support to complete this transaction"

When going to payment information, why does it say to "please contact customer support to complete this transaction"? How do i fix this to be able to purchase apps again?

Why? Presumably because there is a problem of some kind.
How do you fix it? By contacting customer support I presume. It's certainly the best (and probably the only) option available to you.

HT3702 When setting up my account information, and clicks done something in a red box pops up saying "Please contact itunes support to complete this transaction" What do i do about this ?

When setting up my account information, and clicks done something in a red box pops up saying "Please contact itunes support to complete this transaction" What do i do about this ?

You can contact iTunes support here (these are user-to-user forums, ) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

When I try to download or update something from the store onto my iPad, I receive a menage that says "unable to process your request. Please try again later". This has been egging on for a few days..... Please help!

When I try to download or update anything onto my two week old ipod2, i recieve an error message that reads "Unavle to process your request. Please try again later". I want my apps back! Help!?!

See http://www.maclife.com/article/news/itunes_store_users_being_kicked_out_accounts _fatal_error. It's a known apple issue regarding the ability to sign into iTunes, apple says they cannot give an estimated time as to when it will be fixed, but it has been ongoing since Wednesday afternoon

Edit Payment Method We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support.

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