Email frozen, connection doctor say ok but can't send or receive through apple mail. Works ok when opened using safari

My apple e-mail has suddenly stopped working. Connection doctor say everything is fine (no connection problems) If accessed through safari account works fine. Also have had to "force quit" on a number of occassions. Any help much appreciated.
Am a bit miffed with apple wanting payment to fix something that appears to be a bug on a machine that is less than 1 yr old

Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup),  it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

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    Save the Word document. Create your email in your normal mail application (Mail?), click on the add attachment icon (the paperclip if you are using Mail). Navigate to where you saved the Word file and select it. It should now appear as an attachment in your email. If you are sending it to a PC user and you are using Mail make sure 'Send Windows-friendly attachments' is selected in the edit menu. And if you don't want the attachment to display inline within the body of the email Control+Click on it and select 'view as icon'.

  • Email intermittently says it can't connect to the server but connection doctor says I'm connected

    I have both my Yahoo and work email accounts on  my MacBook Pro. Intermittently, my work email refuses to send, giving me the error message that it can't connect to the server. Connection doctor says work email is connected to the internet, and some emails will go while others won't. Have checked server settings agains my Iphone, and they are identical. No problem emailing from the phone. Help?

    Please follow these directions to delete the Mail "sandbox" folder.
    Back up all data.
    Triple-click the line below to select it:
    ~/Library/Containers/com.apple.mail
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
    Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
    Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

  • Can't send mail but connection doctor says server is ok

    I changed my MS Exchange username from [email protected] to [email protected] but my email address remains [email protected] So I changed my account settings (I have the exchange account set up as IMAP. I can receive messages but I cannot send. I have checked the settings a thousand times, they are correct. The funny thing is the connection doctor says my outgoing mail server connection is good "Connection and login to server succeeded", but when I try to send send a mail I get "Unable to send mail, check x y z" I don't remember the error exactly because now the send button is just grayed out when I try to send from that account.

    I installed Eudora and imported my mail settings from Apple Mail. I did NO entry of the server settings, it came directly from Apple Mail. I can send from Eudora but I cannot send from Apple Mail. Go figure.

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