Email notifications getting stuck in WF_Deferred

Things we tried…
1.Refresh-
Workflow Deferred Notification Agent Listener
Workflow Deferred Agent Listener
Workflow Java Deferred Agent Listener
Workflow Agent Listener Service
Workflow mailer
Workflow mailer service
And
2.Run the workflow background process for AP REMITTANCE ADVICE
After running these the WF_DEFERRED table started to release stuck records.
However the when the new PAYMENT were created. The supplier is sent e mail notification ..the lines got stuck again.
Any ideas why its getting stuck ?
EBS 11.5.10.2

Hi,
You must schedule "workflow background process" to run at regular intervals for your EBS to work properly.
Performance Degradation when the Workflow Background Process is Running [ID 743338.1]
How To Handle AP Business Events In The Wf_Deferred Queue When Using Email Remittance Advice ? [ID 273147.1]
E-Mail Payment Remittance To Supplier Does Not Work? [ID 261478.1]
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Email notifications getting stuck in WF_Deferred

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