Email notifications have stopped and unable to re-...

Email notifications have stopped for 3 accounts where I need to print the bills for company records.  Despite emailing and phoning the bills are still not coming through.  I could log on to see the bills, but am no longer able to do this.  I have tried adding the accounts again but none of the 3 account numbers are recognised so cannot get the bills at all.  Can anyone help please.

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