Email send/receive issue Jan.4, 2014

I have been able to receive emails this morning but cannot send.  I am using Outlook

Force5,
I've been having the same problem this morning using Thunderbird.  The SMTP server(s) connection keep(s) timing out.

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    Hi,
    The user can’t send/receive any emails, not just can’t forward emails to his phone, right? If I’ve misunderstood something, please feel free to let me know.
    Did he forward emails to his phone with Outlook rules?
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    Can he send/receive emails from web access? If not, please contact the user’s ISP to help resolve the problem.
    If web mail works fine, we can follow the steps below to troubleshoot the issue on Outlook side:
    1. Please check if Outlook shows Disconnect on the bottom of the Window. Hold Ctrl key and right click on the Outlook icon on the tray, click Connection Status to check if your email account is disconnected.
    2. If the user installed any security programs, please temporarily turn off them to check the result.
    3. Try to reset Send/Receive settings to check the result. To do this, go to
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    <profilename>.old and restart Outlook to check the result.
    4. If above not working, please try to create a new mail profile and setup the email account in the new profile to check the result.
    http://support.microsoft.com/kb/829918
    Hope this helps.
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    Hi,
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    Did he forward emails to his phone with Outlook rules?
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    If web mail works fine, we can follow the steps below to troubleshoot the issue on Outlook side:
    1. Please check if Outlook shows Disconnect on the bottom of the Window. Hold Ctrl key and right click on the Outlook icon on the tray, click Connection Status to check if your email account is disconnected.
    2. If the user installed any security programs, please temporarily turn off them to check the result.
    3. Try to reset Send/Receive settings to check the result. To do this, go to
    C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\
    Locate the <profilename>.srs file and rename it to
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    4. If above not working, please try to create a new mail profile and setup the email account in the new profile to check the result.
    http://support.microsoft.com/kb/829918
    Hope this helps.
    Regards,
    Steve Fan
    TechNet Community Support

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    Hi Anton,
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    Regards,
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    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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    ''odtech [[#question-1058383|said]]''
    <blockquote>
    It takes a few minutes for email to be received even if it's just 2 short msgs. It takes a while to move between emails, error msg always appear as "not responding" everytime. We have the latest update, network was the same one we were using for a few months now before the change of pc. New pc has windows 8.
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    Force5,
    I've been having the same problem this morning using Thunderbird.  The SMTP server(s) connection keep(s) timing out.

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