Email service status

Hi
I would like the ability to either view a M476nw printer's Service status page remotly
or have the printer email me the service staus page on a regular basis on demand.
I am setting up a system where I charge per page and need to have this information for my billing system
I know I can do this ( view Service staus) on the lan by using the Lan IP number but wondered if there was a way of doing this over the internet.
I also know I can do this using something like team viewer but that needs someone else at the other end with a password no
Many thanks in advance

Hello. Thanks to all of you for your comments. I am answering to your questions below:
Have you assign proper partner function to every status in action?
I do not know where can I make this assigment.  I am thinking that this may be the cause. Please I kindly ask you to give me orientation about this.
Have you defined condition for defined action?
Yes, the condition was defined thru SPPFCADM. Now, I wonder if this must be configured for CRM_ORDER application as described in note 691303, or for DNO_NOTIF ??
Have you maintained user deatils on identification tab in BP?
Yes, the Business partners and emails adresses were correctly mantained.
The configuration we are talking about and you want to change, is it regarding SLFN (Service Desk Messages) or SLF1 (Basis Service Message)?
I supose that for Service desk messages we must configure SLFN, and not SLF1. Right?
In DNO_CUST01, we have SLF1. We have not made any configuration in DNO_CUST04, it is still as original standard. Please let me know if we are right.
You want to send an aut. email notification when status of SLF1 changes?
We want to send email notifications to the message creator about the status change of service desk messages.
Thank you very much.
Best regards.
Hector Longarte.

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    I need your help about this:
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    Hello. Thanks to all of you for your comments. I am answering to your questions below:
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    I do not know where can I make this assigment.  I am thinking that this may be the cause. Please I kindly ask you to give me orientation about this.
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    The configuration we are talking about and you want to change, is it regarding SLFN (Service Desk Messages) or SLF1 (Basis Service Message)?
    I supose that for Service desk messages we must configure SLFN, and not SLF1. Right?
    In DNO_CUST01, we have SLF1. We have not made any configuration in DNO_CUST04, it is still as original standard. Please let me know if we are right.
    You want to send an aut. email notification when status of SLF1 changes?
    We want to send email notifications to the message creator about the status change of service desk messages.
    Thank you very much.
    Best regards.
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