Email submit Button issues on form

I am having an issue with attempting to generate email with a button in my form. I had created one some time ago (using Acrobat PRO 9-Live Cycle) and the button generating email to a specific person seemed to be functioning properly. I now had a person tell me that the usual person was not receiving his email. When taking a closer look (I am now using Acrobat X) at the same form, the email function worked appropriately for me and went to the appropriate person.
Now, however, when I took that same form into designer to make some additions and continue looking at the button, I wrote out a new version of the form and the very same button does not function the same way. Previously, a pop-up would appear and you could choose your normal e-mail or internet email and then, when choosing your normal method of email, a new email message would appear(which you could edit) and it would be directed to the person that was specified on your button properties SUBMIT tab as the SUBMIT TO URL.
Now when I look at my new form at the same button(generated from the original), I can't even locate a SUBMIT tab for the same exact button. What happens when I click it is a pop-up that says it is sending the form to a totally different e-mail address (that I experimented with at some time in the past. When I look at all the event scripts associated with that button, I now see a java script associated with it that refers to this other email. Even when I change this email inside the code, the button still comes up with a pop-up that announces it will be sent to the original address (which I changed in the script).
I tried to creat a brand new "email submit" button using that new object type, but it is still defaulting to that erroneous address and I am not seeing where to change it?
I know there must be some behnd the scenes goings on that I just am not familiar with.......Would this email be stored elsewhere?....have the tabs changed for buttons, but then why can I still see that property on my original form?.......is there a better approach?.......help?!!!
May or not be related.....I also added a print button and that does not function either, but no pop-up or warning there. I did not have one on this form previously.
Thanks in advance!

I discovered George Johnson's post on changing identity at EDIT->PREF->ID->EMAIL ADDRESS which answered one of my questions, but I still not sure about the other behaviours that I mentioned.

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Help with making an Email Submit button on a form!

Im making a form using livecycle for the first time.
Im trying to put on it a email submit button - i used email submit field and made the button. Then in the Objects Palette, in the box that says email address i put in the email address that i want it to be sent to. I then tried to email the form, and i received an email, but the attachment was just a bunch of codes, not the form. I want the email to come through with the PDF form.
I searched on help and this is what i found:
3.
In the Control Type area, select Submit. Data will be submitted according to the settings in the Submit tab.
4.
Click the Submit tab and type the URL protocol in the Submit to URL box.
To
Use this URL protocol
Example
Submit the package to an ftp site
ftp
ftp://ftp.gnu.org/gnu/GPL
Submit the package to a web server
http
http://myserver/cgi-bin/
Submit the package to a secure web server
https
https://myserver/cgi-bin/
Submit the package to an email address
mailto
mailto:[email protected]
5.
Select PDF from the Submit As list.
I cant find where to change these options - can someone help?
Thanks!

Hi,
The issue is that if the form is not Reader Enabled, then users with Reader cannot submit the form as a PDF.
They can submit it as an XML file and then you would re-import this back into the form on receipt. It is an extra step, but it does have the advantage that the data being submitted as an XML file is very small.
If you really need/want the form to be submitted as a PDF AND your users have Reader, then the form will have to be Reader Enabled.
There are two options:
Reader Enable using Acrobat Standard (version 9) or Acrobat Professional (version 8). This will give certain rights, like the ability for users with Reader to save the form and for the form to be submitted as a PDF. However there are licensing restrictions, see EULA.
The other option is to Reader Enable the form using LiveCycle Reader Extensions ES2. This is a server product, which entails additional cost and a cost to Reader Enable each form. It is intended for processing large volumes of forms/large volumes of data.
There is a summary here:
http://assure.ly/gYyYc2
So there are a couple of options.
Form NOT Reader Enabled:
Users cannot save the data they input.
Data must be submitted as an XML file and processed on receipt.
Form IS Reader Enabled:
Users can save the data they input.
Data can be submitted as a PDF (or XML file).
Hope that helps,
Niall
Assure Dynamics

Email submit button issue

Hi Guys,
I have designed few forms recently and i am fairly new to livecyle, I have actually 2 issues, bit odd and i have tried to be as much discriptive as i can.
email submit button on all my forms works but it sends email to one perticular address and not to one that i programmed it to.
I.e. Form 1 - email to [email protected] - when i press submit button it will send email to [email protected]
Form 2 - email to [email protected] - when i press submit button it will send email to [email protected]
Form 3 - email to [email protected] - when submit button is pressed it sends email to [email protected]
Now when i use this button on actual form it sends email to right addresse but it is obviously in XML format and wouldnt work for us, when i use button on distributed copy of the form (created via distribute form button) it sends email to wrong addresse in PDF formate (which is the formate we like).
Also whatever i put in Email Subject box - it will always put "submitting completed form" in the email subject line.
Not sure if it makes any different but we use outlook and i have tried this from several pcs.
I think i have cheked and rechecked everything and can't fix it, any help would be great.
Process i use to create this button is - Insert >standard>email submit, i will then put desired email address and email subject in relevant fields under Object pellette.
Thanks,
H

There are two ways to set the adress in LiveCycle I know:
1st is with the button itself, second is with Javascript/Formcalc.
If I got you right and you have 3 different forms you could search for the [email protected] adress in the xml's and exchange it there or check out where the form gains the mail adress from. It's the easiest method to get rid of something you are not that sure where it is located in the form but know what it does ;D . (I had some similar problem since I overtook forms of someone else.)
Did you check this thread out? http://forums.adobe.com/thread/462681?tstart=0
Paul gave an example there how to deal with the various things on mail buttons.
Edit: PS: On which event did you script it? Normally you can't script on the mail button itself so you need a fake button like Paul said.
I'm also not good with Reader Extensions, since I can't experiment with those sry

Email Submit button issue after distrbution

I am trying to distribute and collect forms at work using the email submit button. I am able to successfully submit the form when in preview mode, however something happens when I use the distribute function. I distributed the email to my office as a test and when they click Submit they get a Check Names window that says: Microsoft Outlook does not recognize "1. Double-click the attachment."
I also attempted to use my home computer (where I do not have Outlook) to submit the email and had no problems submitting (using gmail).
What is going on, and how do I fix it?

I didn't so much resolve the issue, as found a way around it. Since the problem only arose when using the email distribute button, I just didn't use it and emailed the survey as an attachment through outlook.
I suspect the problem comes from upgrading Adobe Acrobat, but no one seems to know.

Problem with Email Submit Button in Interactive Form

Hi All,
I am using EMail Submit Button in InteractiveForm.
At run time when i click on this button then it is sending this pdf file in the form of .xml file at given Email address but i want to send pdf format only.
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Thanks & Regards
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Hi,
Try doing the following
try using the simple 'Button'. In the button's object properties, in the tab named 'field', select 'Control Type: submit'.
Then, in the 'submit' tab in the object properties, choose PDF in the 'submit format' dropdown field.
In the 'submit to URL field' type:
mailto:nameataddress.com?subject=mySubject&body=Done
You may need to adjust the e-mail address, subject and body text.
Regards
Ayyapparaj

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Since Windows 7 has been released, none of my previous forms with Email Submit Buttons work. Does anyone have any solutions or suggestions?

Hi Pete,
you can buy Snow Leopard for about USD 29 but you don't have to install OSX Snow Leopard in order to install the updated BootCamp Drivers from it.
Since the BootCamp Drivers are on a seperate 'partition' on the OSX DVD (better said the OSX DVD is an OSX/Windows-hybrid disc) you can just install the BootCamp Drivers from it.
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Email Submit Button

I need to email a PDF form to any person I want to. But when you add the Email Submit Button to the form it requires you to enter an email address. What if the email address is different every time? Is there a way to add an Email button so when the form user clicks on the Email button it brings up Microsoft Outlook and you can type in any email address that you want?

You need to have an email submit button that, when clicked, sends the email.. but you can set properties of that button and trigger it from another button. So hide EmailSubmitButton1 (or whatever it's called), create a new button, and add script like this:
// Set whatever address you like in the mailto: line
EmailSubmitButton1.resolveNode("#event.submit").setAttribute("mailto:[email protected]?subject=h i there", "target");
EmailSubmitButton1.execEvent("click");
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Steve Tibbett, Developer
Adobe Systems

LiveCycle form creation - email submit button

I created a form in LiveCycle with an email submit button. The button works for myself and another person for whom I was creating the form for. However, now that I am testing this form with other users the email submit button is not working. When users click the submit button it clicks blue but no response. Because it was created in LiveCycle do I need to do something to enbed the functionality into the form. The steps to follow in the help file have produced no results.
Thanks

Paul,
I did that and I didn't get any wizard. Just a dialog box including instructions to save the file as another name and that is it.
Am I suppose to get something else?
>>> pguerett <[email protected]> 8/19/2009 9:22 AM >>>
Then that is your issue .....I am guessing that your tests were done on Acrobat right?
To be able to submit a PDF from Reader you must Reader Extend the document. Open the file in Acrobat and under the Advanced/Extend Features for Adobe Reader menu follow the wizard to conclusion. Save the file as a different name (I like to have RE in the name so I know that I have extended it - filename_RE.pdf). Now try it with the new file.
Paul

I want to have users submit the form in PDF format but it doesn't work using the email submit button

Hi all,
I have a form that I want to be returned to a specific email address as a PDF File. This is so that reservations people can open the pdf, and extract the information from it. Keeping it as a PDF will allow them to easily read and use the form.
When I use the "Add and Email Submit button" approach, as outlined in the "How to" area, everything works fine, except that the format of the submitted file is in xml, not Pdf which is what I need it in.
I then tried adding a Button to the document from the Library, and set it's "Control Type" to "Submit". This provided me with the submit sub-tab, where I set the "Submit Format" to PDF. In the "Submit to Url", I entered the following - "mailto:[email protected]" (without the quotes)
The first approach works, but is not in the PDF format that I need (I believe).
The second approach keeps giving the following error when one selects the submit button - "This operation is not permitted".
We use Lotus Notes (yes, I know...not my favorite either, and it may be the problem here).
Any help that might be provided is greatly appreciated!!
Rob

Thanks, but, using the "free" version of Reader, there is no opportunity to open nor import the xml data - the menu options do not exist - there is no import listed.
If we try to open the xml file directly, then we get an error - something to the effect of "unsupported file type, or the file is corrupted".
I just noticed in my Pro version that there is the command File ->Form Data ->Import Data to Form... command. Is this what you are referring to?
What do you recommend? Perhaps the easiest thing to do would be to purchase a few copies of Acrobat Pro for the reservations people to use? I was hoping that the free version of reader would do it, but perhaps not?
Thanks again,
Rob

Email Submit Button not Submitting Full Form

Hi guys
I'm new to LiveCycle Designer, so my problem may be something very simple that I have missed.
I have a simple form which I intend to use for my clients to book training sessions with. It will be emailed to them or downloaded from my website to be completed and the submitted to me via the email submit button on the bottom of page 2.
My form doesn't have any fancy coding or dynamic content - just simple text fields and drop down boxes. The subform spreads 2 pages and everything is included in just the one subform.
The email submit button composes an email with the xml file attached, but the xml file only contains the data from the tabulated fields on page 2 - page 1 is completely ignored.
Can anyone help me out with this please, I'd really appreciate it.

Hi,
If you look at the Object / Binding tab and then select the various subforms and objects. You will see that on page 1 these are set to "None"; whereas you will need these set to "Normal", like the table on page 2.
If the binding is "None" then an xml submit will not return these values. If the binding is "Normal" then the data will be returned.
Good luck,
Niall

Submit button issue in Acrobat 8 Professional/LifeCycle Designer

I am using Acrobat 8 Professional and LifeCycle Designer 8.0 on a PC with XP Pro. I first made forms using the default email submit button and had an XML data file submitted.
I'm now making the forms to submit as a pdf file rather than an XML file. I selected a regular button rather than the email submit button provided and made it a submit button to be submitted as a pdf.
The forms are being sent as pdf files attached to emails using Outlook. The issue is that every computer has a different "reaction" to this submit button. My computer (PC), when I tested the forms,everything was fine - Outlook opened and I was able to submit the file. On another PC in my office, when she clicked the submit button, nothing happened at all. On a PC at home, I got an error message "this operation is not permitted." And someone on a Macintosh did not even get a submit button showing up on the pdf.
We need to be able to send these files out so that everyone can complete them easily. I would appreciate any ideas on how to make the submit button so that it works on all platforms and computers.
Thank you so much,
Marcy

Thank you to you both for your suggestions.
Actually, Bill, this will not be a controlled environment at all. We want to be able to email forms to all of the 80 parents in the school, and have the parents complete them as pdf's and submit the information back to us as a complete pdf form. This opens up the potential for 80 different computers/ISPs/environments. And of course, my supervisor wants it seamless and easy with no glitches for all 80!! So as you can see, I have my challenge with this project.

Email submit button - email subject doesn't work

I have a form I created in Livecycle. I have an email submit button.
The properties of the button let me change the subject of the email. But no matter what I set that to, when the button is click it will only send the form saying "Submitting Completed Form"
I cannot get it to change to anything else!
I am using a manual distribution method (also when saving it will let me rename the form, but then just creates a _distributed.pdf file that is the same name as the form).
Also the email to never changes. I can set it to whatever I like, but when I distribute, it will also go to the person designated when I made the form.
I'm using ES2 on Win 7 64 bit.

What type of CC are you using. The only supported ones are Master Card and Visa. If you are using a different one then it will not allow you to use the Submit. I appolgize, I want to be sure of the issue.
If you are still having problems the next step is a partial erase on the device. Here is a link on how to do that process:
http://kb.palm.com/wps/portal/kb/common/article/23197_en.html

Have a window pop up after email submit button is clicked

Is there a way to have a pop up occur after a user has pressed the email submit button? I need to have a reminder pop up as the form is submitted. Thank you in advance!

Have you gotten an answer to this question yet?
Here's what I did:
I created a regular button with the following script on the "click event"
EmailSubmitButton.execEvent("click");
Then created another button (EmailSubmitButton)with the Control Type set to Submit; Submit to url should be: mailto:[email protected]; and Submit as PDF (if you want the actual form to come back to you) or XML (if you just want the data).
Then I added a script under the EmailSubmitButton's PreSave Event, which states:
app.alert("Your Form Has Been Submitted.");
I distribute my form using the Adobe 8 Wizard and it works great.
I would like to add a script that closes the form after submission. The script I found is
app.execMenuItem("Close");
This script is placed on the next line following the above app.alert message under the EmailSubmitButton. It works fine if you send the form manually via email, but Adobe has an error message when I try to distribute it.
If anyone can help me with this issue. I would really appreciate it.
Thanks,
Jen

Customise the email submit button with custom email, cc, bcc, subject and body - almost working!!

Hi
I have been working on trying to customise the email submit button to custom entry email address, cc, bcc, subject etc etc
You can use the pre-submit function on the email button
I am using the following code:
this.event__click.resolveNode("#submit").format = formatlist.rawValue;
this.event__click.resolveNode("#submit").target = "mailto:"+customemail.rawValue+"?subject="+subject.rawValue+"&cc="+cc.rawValue+"&bcc="+bcc.rawValue+"&body="+body.rawValue;
THis is picking up values from a dropdown and a series of text boxes the values of each area.
This works beautifully except for the subject area. For some reason teh subject area copies the entire srting from the subject onwards, all other areas (cc & bcc & body) all only copy the value assigned to its function.
Any thoughts
Feels like a bug in the coding but it may also be intentional.
Thanks

I believe that there was a bug logged for this issue, here is a workaround.
Add a regular button to the form used to execute the EmailSubmit button (you can make the EmailSubmit button invisible)
On the click event of the "newly added" regular button add your script
NameOfEmailSubmitButton.event__click.resolveNode("#submit").target = "mailto:"+customemail.rawValue+"?subject="+subject.rawValue+"&cc="+cc.rawValue+"&bcc="+bcc.rawValue+"&body="+body.rawValue;
NameOfEmailSubmitButton.execEvent("click");

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How do I change the destination of a the submit button on a form in Form Central?

Sure. Because it is a scheduling form and I want the filled out form to be forwarded to our scheduling department email.
Sincerely,
John Biester
Operations Manager

Email submit Button issues on form

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