Emails aren't getting sent

Can anyone explain to me why my emails are not being sent.  It tells me that it is, but it doesn't show up in the sent folder and they aren't getting received.  Please help.

    Hi queendaughter,
Delivery of emails is very important! Are you experiencing email issues with your Gmail account? Do you have multiple email accounts setup? Do you experience same issue with all accounts?
Completely remove the email account in question, then power off/on and setup email again. Let us know if this resolves the issue.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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