Emails show up blank sent from web access 2012

When a user sends email to another Groupwise user, it shows up blank in the Groupwise 2012 client. You have to click view, and change the default from html to plain text.
We are on sp1.
Is there a fix for this?

In article <[email protected]>, Itverwaltung
wrote:
> We have two webacc's and have the same error on one of them.
> GroupWise 2012 Sp2
>
Elaborate please. I have clients on the same version without such a
problem.
Where are they showing blank? To other GW users? External?
Are you sending html or text messages?
Are the recipients checking both html and text views?
What platform is WebAccess running on?
Andy of
KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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Emails show up blank sent from web access 2012

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