Employee Self-Service Shopping Area (POWL) does not show any documents

Hello gurus,
My client has upgraded to SRM 7.0 and are configuring portal and SRM to meet the needs. The Shopping Area of the Employee Self-Service is being displayed; however we have some problems:
1) No Shopping Cart documents are being shown in the table query (even though there are SC created in the SRM system which you can see in BBP_PD)
2) When you go to the Shop functionality to create the SC, you can't select any Goods/Services because no Product Categories / Product IDs are being displayed (here also they are created in the SRM and backend systems).
Does anyone know if there is a feature or custo that I have to set so that the documents are displayed?
I don't know if this is a Portal config or SRM customizing issue, so I will post this thread to both forums.
Many thanks!
Adi

Hi Adi,
Have you tried using the POWL under Purchasing tab rather than the one in ESS?
Does this only affect your user or is no-one able to see POWL data?
Are the carts visible under the advanced search or not there also?
Regards,
Jason

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    [http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
    Save it to your Desktop.<br />
    2. Close Firefox using File > Exit <br />
    then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
    {XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
    3. Then run the Flash setup file from your Desktop.
    * On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br />
    See this: <br />
    [http://vistasupport.mvps.org/run_as_administrator.htm]

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