End tag error in Office 2010 professional plus

I have my research paper got corrupted some how. When I try to open it, I get the following error:
"The name in the end tag of the element must match the element type in the start tag.
Location: Part: /word/document.xml, Line 2, Column: 5119889"
I am using Office 2010 Professional Plus.
I tried to install office service pack 1, but I get this error: "The expected version of the product is not found on the system"
I need to restore this document as the deadline of paper submission is approach fast. I would really appreciate any kind of help.

Seems that you've received an "end tag" error when you open a DOCX file in Word 2010. After installing Office 2010 SP1 as
KB2528942 suggested but get the error "The expected version of the product is not found on the system".
Office 2013 and Office 2010 Service Pack 1 resolves this issue for new files. It will also prevent the problem from recurring with any files that were recovered with the Fix it solution in this
article.
Have you tried to install the hotfix in
KB2528942 "fix for me" section?
If you are familiar with editing XML, you can try to fix the problem yourself by correcting the mismatched oMath tags in the document. See the following example:
Incorrect tags:
<mc:AlternateContent>
<mc:Choice Requires=”wps”>
<m:oMath>
</mc:AlternateContent>
</m:oMath>
Correct tags:
<m:oMath>
<mc:AlternateContent>
<mc:Choice Requires=”wps”>
</mc:AlternateContent>
</m:oMath>
Note: unzip the source file by unzip tool and you will also have to use an application such as Notepad to edit the XML.
Feel free to post back.
Tony Chen
TechNet Community Support

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To all that encounter the same problem...use this advice from michelsmith!
I have just had numerous dramas over the last few weeks with Microsoft office 2010 professional plus. My first issue was a skype virus I infected my computer with which stuffed around with security settings and hid all my folders.....then I tried to uninstall
Office and reinstall with no success (as it hid all my systems icons...I'm no computer person so thought this was the best way to rectify it).
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Make sure you run the command as Administrator and copy and paste the above in...then wulahhh!!!
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I have a volume license for 17 seats for MS Office 2010 Professional Plus, along with a MSDN license which authorizes us to have 50 seats.
I have activated the software offlline via the telephone. After about six months the licenses go inactive and requires me to reactivate the product again. This has happened serveral times.
The network consisting of three servers: One Domain Controller, two member servers one of which has Exchange 2010 and the other is the endpoint management secrutiy server. There are 17 clients with windows 7. The network does
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I have been on the phone with support but the level of the help desk has not been very informative. In the 90 minutes that I was on the phone, I was directed to go to various websites, i.e. volume licensing ... these sites were not
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/r
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ISSM
CISSP

Hi, this is a public/community forum, not an official support channel, but we can try to help you.
VL editions of Office can be activated by either KMS product key (the default pre-embedded key) or by MAK product key.
KMS doesn't require any kind of web connection at any time (you could activate your KMS host by telephone activation. Your KMS clients then contact your KMShost only, via your internal network. No internet connection is needed)
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Typically, once an MAK pkey is activated, it remains activated, unless the computer is subjected to "hardware changes" or some form of data restore or recovery.
Although you don't have KMS implemented, you do seem to have enough computers (the minimum is 5) to consider KMS.
6 months is an interesting milestone. 180 days is exactly the timeframe for a KMSclient to become unlicensed if it been unable to contact a KMShost.
Perhaps you could check the current licensing configuration/status on a couple of computers, to confirm their current situation?
- on a computer, open an elevated (run as admin) CMD console
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(or on a 32bit OS, execute: cd \Program Files\Microsoft Office\Office14
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This will produce the text file, showing all *possible* Office licenses, and the currently installed one should show as "Licensed".
You can post the results back here for us to review for you. (there is only a partial pkey displayed, so nothing sensitive will be revealed)
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

KB2837583 CU for Office 2010 Professional Plus breaks multiple line fields document information panel

When we install CU KB2837583 for Office 2010 Professional Plus I get an error on the document information panel in Word while saving the document to SharePoint 2010.
The error shows a red border around the multiple lines field "Adres" saying that the field contains errors.
We had this issue before with CU
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Hi,
As the error message, please try the workaround:
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Quote from:
http://social.technet.microsoft.com/Forums/en-US/b867398d-93fb-4015-82ee-e00f75a671d4/sharepoint-ms-word-document-only-specific-pattern-allowed-only-data-in-the-following-pattern-is?forum=officeitproprevious
Regards,
George Zhao
TechNet Community Support

Visio 2013 and Office 2010 Professional Plus

I am using KMS. Both Office 2010 and Office 2013 keys are installed on the KMS server. On a Windows 7 system, Office 2010 Professional Plus in installed and activated. Visio 2013 Professional is also installed, but it is not activated.
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open Access 2010, the Office installer runs. This does not happen for Word, Excel or Outlook. Does anyone know how to fix this problem or how to troubleshoot it?
I tried running the VA client diagnostic tool, but it said Office was activated. I am sure in looked at my 2010 Pro and not the 2013 Visio.
Thanks

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This is one of several reasons why MS recommend against having multiple versions of Office installed upon a machine.
Try a repair of Office2010, to see if that will correct the registration of Access2010. If successful, then check Visio2013 is still launching ok. Then check Access one more time (to see if launching Visio has disrupted Access again).
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Office 2010 Professional Plus Download / Install

I recently completed a Microsoft Self-Audit and discovered that we have an additional 50 copies of Microsoft Office 2010 Professional Plus, MAK. I have contacted customer support via online chat and they have confirmed my key is valid, they gave me
a number to call to continue my quest for the download. Upon calling that number it told me to fill out a form online and it would put a ticket in for someone to call me. The fee for submitting that ticket would be nearly $300 dollars (I might
as well get the next version of office).
I have searched the web for days now and have attempted to download then activate every trial version and have had little luck. I also discovered a page that allows you to use your product key to download a copy of the version you need, however when
trying to submit it it states that the version of office associated with the key does not allow additional copies to be downloaded.
Although my company states they are willing to purchase the updated software I would feel bad losing 50 copies (which close to the number of employees in this company) of office 2010.
TL;DR 50 extra keys with no download page.

Quoting Rohn007 on thread http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/microsoft-office-pro-plus-2010/bb1672f6-5590-49bb-a26e-8935dc912b91
OK, you did get the right trial version. Good thing you removed the Home and Student Trial.
I don't know why there is no activate button.
Here are some other download links that should include Pro Plus:
• http://msft.digitalrivercontent.net/office2010/X17-75238.exe  Office 2010 Professional Plus x86 (English) - X17-75238
• http://msft.digitalrivercontent.net/office2010/X17-75612.exe  Office 2010 Professional Plus x64 (English) - X17-75612
http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx -Download Backup Buy Backup disk 2010 using Product Key - FPP
http://www.office.com/backup  - Download Office 2010 Installation Backup. You will need your original Product Key, such as one from a Product Key Card .
https://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx?redir=0  -download/backup
for Office 2010
www.office.com/downloadoffice
https://office.microsoft.com/en-us/buy/netbook-FX101850729.aspx - Download Office for Netbooks (H&S, H&B, PRO, Standalone Apps)"
I have tried everything he suggested with no hope. I have a MAK (Multiple Activation Key) that my invoice says is good for 50 copies of Professional Plus 2010, should I have received different 50
keys to activate the same version of office?

Office 2010 Professional Plus; Switched laptop, activation does not work

Hello,
I've had Office 2010 Professional Plus for a couple of years now, on a desktop and a laptop. The laptop died, and I bought another one (refurbished). I was able to install and activate my Office Suite on that laptop. Then, there was a malfunction (fan) with
that laptop, and it was replaced under warranty for an exact same model (Lenovo T410); my hard drive was placed in that laptop. My system works now, but the previously working Suite does now want to be activated again. When I try to do that, it tells me that
this cannot be done.
How can I resolve this? With my desktop and this current laptop, I am only using 2 out of 3 licenses.

Hi,
We'd better confirm the usage of licenses with the local customer service in your area:
http://support2.microsoft.com/gp/customer-service-phone-numbers/en-us?wa=wsignin1.0
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Can't use product key to reinstall Office 2010 Professional Plus

I have used a legal copy of Office 10 for several months now. Recently my version of Windows became corrupted and I had to reinstall Windows, as well as all of my software. I reinstalled Office 10 Professional Plus and used my previous product key and am
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I attempted to go through the process of reclaiming the key at the Microsoft website but it does not find my Office product registered there. I'm not sure what to do at this point in time. Any suggestions?
Thanks so much.
Rick

Check the following thread with similar issue.
http://social.technet.microsoft.com/Forums/en-US/1be7e338-2c94-42b3-9e1b-4972a81982ed/use-same-key-on-reinstalled-computer-office-professional-plus-2010?forum=officeitproprevious
In addition, you can also take the online solution wizard to check your problem:
http://social.technet.microsoft.com/Forums/en-US/1be7e338-2c94-42b3-9e1b-4972a81982ed/use-same-key-on-reinstalled-computer-office-professional-plus-2010?forum=officeitproprevious
Tylor Wang
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Ms office 2010 professional plus uninstallation problem

Currently I am using dell inspiron, 64bit, windows 7 Ultimate. I had installed 32bit ms office professional plus 2010. But after clicking the application there is no any response and when i tried to uninstall it, my system going to log off and then
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What should i do now ?

Hi,
This forum is to discuss problems of Office development such as VBA, VSTO, Apps for Office .etc. But I think your question is more related to installing and uninstalling of Office product.
I suggest you posting it in Office 2010 - IT Pro General Discussions for more efficient responses.
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Click
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Office 2010 Professional Plus configures each time I launch - FIXED!

<!-- [if gte mso 10]> <mce:style>
Every time I start one of the office 2010 programs from the All programs menu, a window opens that says "Please wait while Windows configures Microsoft
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Uninstalling and re-installing Office 2010 (using MS Office 2010 cleanup utility in between)
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Created a new Windows user account, and tried running Office 2010 from there
Running the Win7 compatibility wizard
Cleaned the registry of Office 12 (2007) keys
Searched MS Knowledge Base for solutions, but none found that have worked
Run SFC to check Windows 7 installation
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window. (However, that does not work for Outlook.exe, nor Excel.exe – those still go through the Configuration setup each time)
I am running Windows 7 32 bit, fully patched. Office 2010 is 32 bit.
Any help would be appreciated.

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
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Activate Office 2010 Professional Plus with MAK

How do I activate a new computer to download Office Professional Plus 2010? I have an MAK but I do not know how to use it. Thanks.

There are two activation methods for MAK:
MAK Independent Activation: Each computer individually connects to Microsoft via the web or telephone to complete activation.
MAK Proxy Activation:
This method uses the Volume Activation Management Tool (VAMT). One centralized activation request is made on behalf of multiple computers with one connection to Microsoft online or by telephone.
Note: VAMT enables IT professionals to automate and centrally manage the volume activation process using a MAK.
Each MAK has a predetermined number of allowed activations, based on your Volume Licensing agreement. To increase your MAK activation limit, please contact your
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Office 2010 Professional Plus

Version 8.02. I have the appropriate media and No matter where I point it it says " could not find the installation media for any know release of Microsoft Office". Has anyone else had this issue?
Thanks

mmayer5823,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
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Good luck!
Your Novell Product Support Forums Team
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I have just purchased my first MacBook Pro and it is pretty fantastic. I own the disks for Microsoft Windows 7 ultimate, and Office 2010 Professional Plus, and need to run them in this Mac. 32 bit discs. Can this happen in boot camp?

I am trying to run Windows and Mac OS on my brand new MacBook Pro. I need to be able to boot to either one. I don't need a lot of hard drive space for the Windows OS. However, the software discs I own for Windows are 32 bit install. Is there a way to run this with what I have? I have the new MacBook 13 in. with retina display. 2.6Ghz i5 with 8GB RAM and 512 GB PCIe Hard drive.

yorkeystyl wrote:
Hi guys! I have a new Macbook Pro purchased from Best Buy yesterday. I had the Geek Squad upgrade the RAM to 8 gigs (They only had PNY brand, I was concerned but went with it anyway). I had them install Boot Camp Windows 7 Ultimate. Today I picked it up and when I started playing with it I learned that they installed the 32 bit version of Win 7 Ultimate instead of the 64 bit version, why, I have NO IDEA.
So, I want to replace the Win 7 installation with the 64 bit version but have read that this can be tricky. What is the proper way to do this? I'm not sure I trust the Geek Squad to do this for me.
I assume I need to reformat the Windows partition, defragment and then install the 64 bit version of Win 7 Ultimate, but am not completely sure. I want to be sure that I do NOT do anything that could affect the Mac side
What do you guys think?
I think you should take it back to the Geeks and tell them what you want, I also think you should backup before you do.
You do not need to reformat or repartition, you need to reinstall Windows from a 64bit copy, 32 & 64 have identical requirements as far as partition and format go, defragmenting has nothing at all to do with your needs.

MS Outlook 2010 Professional Plus - Word couldn't send mail because of a MAPI failure: "Operation not supported".

I'm receiving the following error when attempting to email directly out of MS Word 2010
The environment: MS Windows XP SP3. MS Office 2010 Professional Plus. Steps to error: I'm attempting to send the document as an email using File > Save & Send > Send Using E-mail > Send as Attachment.
About 8 months ago I had an identical error in MS Office 2010 Beta and did troubleshooting for a few days and was able to resolve it. I'm kicking myself because I didn't take note as to what finally fixed it. Last week I uninstalled Beta and installed
MS Office 2010 when we got our volume copy/key.
The same error occurs in our service desk application Track-It! 5.0 when attempting to email a requestor directly out of the program using a shortcut key; when I resolved this error in MS Office 2010 Beta it resolved it both for MS Word 2010 Beta and Track-It!
5.0.
Attempts thus far to resolve:
Reinstalled MS Office 2010
Repair of MS Office 2010
System Restore to prior to uninstallation of MS Office 2010 Beta (did not go well, reversed System Restore)
Thanks.
Allen Darrah, MCP

Hi,
Try to
rename the Mapi32.dll file, and then start the Fixmapi.exe program:
Click
Start, and then click Search.
Click
All files and folders.
In the
All or part of the file name box, type mapi32.dll, and then click
Search.
When the search process is complete, right-click the
Mapi32.dll file, and then click Rename.
Type
Mapi32.old, and then press ENTER.
Click
Start a new search, and then click All files and folders.
In the
All or part of the file name box, type fixmapi.exe, and then click
Search.
When the search process is complete, double-click
Fixmapi.exe to start the repair process.
Follow the on-screen instructions to complete the repair process.
If this does not work, try to run the program as administrator. Go to the location of WINWORD.EXE and create a shortcut from it by right-clicking - then choose
'compatibility mode' and select 'Run as administrator, save your shortcut to the desktop.
Best Regards,
Sally Tang

Where can I re-download 2010 Professional Plus?

I ordered a copy of Microsoft Office 2010 Professional Plus for my wife's netbook computer a few years ago through my employer's home use programme. I downloaded it directly from the MS website at the time.
I'm still with the same employer and have recently bought my wife a new desktop PC. I've moved all her data to it, and naturally she wants to use Word again. Unfortunately, while I have the product / activation
key from the original purchase, the Microsoft web site won't let me re-download the software; the error message reads, "The Office 2012 Product Key provided represents a product which is not eligible for free download."
How can I re-install the software?

You can either purchase the current Office2013 product via the Home Use Program (HUP), or, obtain a copy of the Office2010ProPlus disc (or setup files on a flash drive) from your employer and use your product key with that.
If you still have the original email from HUP (when you purchased Office2010), the link for download, may still be valid.
The Office website for re-download, is for Retail purchases, not for HUP.
Don
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End tag error in Office 2010 professional plus

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