Epson Artisan 810 gives error when prints from 10.6.2

I know that Epson update 2.2 was released for 10.6.1. But it doesn't seem to help when printing from any application with 10.6.2. Should I downgrade back to 10.6.1? I have an Artisan 810 that won't print from 10.6.1 on a MacBook Pro that came out in September of 2009. It will print a sample page from the utility, and run the print head cleaning utilities, but won't print a document. It makes some indication that it can't deal with a postscript file in the error in the print queue the moment I send a print job from Neo Office or Safari. I'm connected via USB. Eventually I'd like to figure out how to add it to my Time Capsule's 802.11n network if possible. But first let's get it working under USB.

I just went through this and seriously considered publishing the directions so I reckon this is my chance.
When all was said and done, I only used the Epson utility to remove all of the installed Epson software, did not use any drivers as provided by them, including the already installed Photo R280 drivers for my other printer, and started over.
Once done, I used the OSX Print & Fax System Preference to install the 810 as a new printer and let Software Update do its thing. It seems to load and install everything needed to make the thing work. Most of the Epson stuff seems useless and I find that the OSX Image Capture utility does a great job of running the scanner part.
The most important thing I learned is that the directions and utilities as provided by Epson are not very helpful. The network setup utility they provide doesn't work at all on a Mac and looks exactly like the Windows XP version. I got very frustrated and simply accessed the menus myself on the 810's control panel and joined it with the wireless network manually. It was way easier and less frustrating then trying to get the Epson junkware working.
As an aside, there are a kajillion little plastic thingies that can break and cause problems in this thing. Make sure to register it and get the free extended warranty
Other than the installation pains this has turned out to be a pretty incredible little device. I already have a great scanner and an adequate photo printer, but I needed a fax modem, and for about the same price as the modem I ended up with a lot of other functionality as well.
You can always page me in the lounge if you need any further input.
-DP

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My G4 w Tiger OS X won't connect to an Epson Artisan 810 All-In-One Printer

My G4 with Tiger connected via USB 1.1 to an Epson Artisan 810 Combination Copier, Printer, Scanner, and Fax won't add to the Printer List of my G4 with OSX 10.4.11. The error message is "An error occurred while trying to add the selected printer. Error: -9672 and has Epson Preferred Support stumped. Three individual techs each one building on previous attempts tracked by reference numbers end up with the same error -9672. The following are rough outlines of attempts to add the Artisan 810 to the other (hp) Inkjet 5550 printer on the Printer List for the G4.
1. Trash the com.apple.printer.plists, repair permissions, and install Printer Driver v6.61 (epson13216.dmg). Load Printer SetUp Utility, click on + (add) to show the Artisan 810 on the list to add, click on add, only to get error -9672.
2. Install instead the Drivers and Utilities Combo Package for the printer (epson13613.dmg). Same result: error -9672.
3. Trash Epson plug-ins in Library> Printer> Epson as well as Epsondriver.pkg in Receipts. Then install Printer Driver v6.61 again. No luck.
The last support tech suggested going to Apple (the Genius Bar) for help, essentially saying "it's an Apple issue".
BTW, the device checks out in a test using the copy feature. Beautiful!
Any ideas would be most welcome.
Thanks.

Hello Raymon,
I noticed you have USB 1.1 and that a
requirement for the 810 is High-Speed
USB.
PC Connection Hi-Speed USB, Ethernet 10 Base-T/100 Base-TX, IEEE 802.11b, IEEE 802.11g, USB host
http://www.google.com/m/products/detail?q=epsonartisan810&source=search&channel=products&cid=18224847687795089337&ptab=c&ei=lPgbTYDuBd T-tgfyr8eTAQ&ved=0CBsQ8wIwAg#
Select Specs at this link.
If you have a 10/100 Ethernet connector laying around you
can try to connect it that way.
Good Luck,
A
Message was edited by: ANOVA

Epson Artisan 810 comm error

When scanning with the 810 from its control panel for "scan to email",as soon as I push on the scan to email via USB on the panel it gives a comm error and says to check if computer is connected.
This is the second 810 to do the same thing. Unistalled/reinstalled drivers, no luck. The scan from the computer to the scanner works OK without error but want to use the control panel for fast and easy scan to emails.
Tried different usb cable, same results.
Really am stumped. Epson tech blames IMAC software, Apple support says its in the all in one pntr/scanner. Epson says they have not heard of this problem before.
Am using new Snow Leopard on 1 year old computer

I have the same problem. Everything works fine, except that from the printer console, the only option for scan to Email/PDF/PC only gives the option for USB Connection (which is inconvenient for me to use). My MacBook Pro does not show up in the list like the photos in the instructions.
I tried installing "Drivers and Utilities Combo Package - Network" dated 1/04/10, from Epson's site, file epson13616.dmg, to no avail.
The Artisan 810 is connected by ethernet to my Time Capsule (internal network) and the MBP is connected by wireless to the same network. It will scan fine from the application on the Mac, but not from the unit's console. Really disappointing, since instead of putting something on the printer, and punching a couple buttons, you have to put it on there, go to the computer (on the other side of the room for me), pull up the software, scan, then go back to the printer to remove the item (or flip the page!)

CRM_IC default.htm gives error when executed from SE80

Hi Everyone,
When I execute CRM_IC BSP application from SE80, "default.htm" (SAP CRM), then it gives me the HTTP 500 - Internal server error. On that page only when i click the hyperlink "Open the mycompanydomainname.com:8000 home page" It says the error is " BSP Exception: the BSP URL / Does Not Contain Any Namespace Entries."
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1) there is no entry in the table TCPDB
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Regards,
Dipender Singh
SAP CRM/IPC/Netweaver Consultant

Hello Dipender,
I think you should post this Question in the <a href="https://forums.sdn.sap.com/forum.jspa?forumID=126&start=0">Customer Relationship Management (CRM)</a> Forum.
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Gregor

8800 Error when printing from Javascript

I have a script that opens an existing PSD file, reads and increments a serial number in a text layer and sends the file to a printer. Nothing fancy there. It works fine in CS3, but in CS6 (Win and Mac) it throws the dreaded 8800 error. Even a stripped down version (just opening the doc and attempting to print) fails as well:
var prt_fileRef = File("c:/laser/dp.100.ep_bottom.psd");
var prt_docRef = app.open(prt_fileRef);
activeDocument = prt_docRef;
prt_docRef.print();
prt_docRef.close();
... - Could not complete the command because of a program error.
line 4-> prt_docRef.print()
Strange as it may seem I cannot seem to locate any examples of a print script for CS6....
Any help would be greatly appreciated.

Hello,
Please clarify a few things about your development environment.
What is the version of Visual Studios you are using?
What is the version of Crystal Reports that you installed on your development machine?
In Visual Studio, go to Help > About VS. There will be a list of installed products. Scroll down to the Crystal entry. What is the version referenced here? Please do not copy your keycode here.
What are the version numbers of the Crystal References in your project?
Where are you seeing this error? On your development machine? Or after you've deployed your application?
Are you using the print button in the Crystal Report Viewer? I believe the answer is yes, but I don't want to assume.
Once you've answered these questions someone may be able to assist you with additional suggestions.
Sincerely,
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IMovie gives error when importing from Movies folder.

When I try to import either.avi or.mov from the Movies folder on my MacBook (the Movies folder has not changed location- it's on the Macintosh HD) iMovie '11 tells me one of two things:
"+*Copy Failed*+
/Users/admin/Movies/filename.mov
+(Insufficient access privileges for operation)+"
or
"+*Copy Failed*+
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Is this a glitch? What can I do or what am I doing wrong?
Message was edited by: ipodfreak110

Are you saving the events to your internal hard drive or an external via USB as you capture? Reason I ask is I had this problem when capturing directly to my external USB drive I use to store my camcorder footage on. When I switched to saving to my internal it solved the problem. What I now do is save it to my internal (1 tape at a time) and then close iMovie '08 and then copy the event to the iMovie Events folder on my external hard drive. I then delete it on my internal. Open up iMovie and voila, its there and works.

EPSON Artisan 810 a Bi-Function, not Multi-Function, All-In-One

I was in a local OfficeMax, looking at an *EPSON Artisan 810* all-in-one (Print, Scan. FAX, Copy), which came in a box covered with text and imagery detailing all of the amazing features it has. To my delight, I discovered that it supported OS X, albeit, they note that "some features like sharing memory cards over a network may not be supported". You'd think that would imply that tertiary (or specialty) functions may not work. But, surely, the basic 4 functions would, right?
It would have been nice if the employees had any kind of a clue with regard to the products they sell. But they don't. So I checked some support forums and the EPSON driver download page (on my phone), and sure enough, they even have Snow Leopard drivers. So I buy the printer and take it home.
I should have suspected something may be amiss when the installer asked me to enter my administrator password, but the dialog requesting the credentials kept losing focus, making it difficult to type in my password. Yikes.
I managed to get through the 30-part install (well, it felt like 30 separate, chained installers). The installer vanished, and I had no printer in my "Print and FAX" Preference Pane. Nice.
So, I add a printer manually, and it did see the EPSON as a Bonjour device. So I jump over to try the scanner, and I get a troubleshooter. After scrounging around the web, I found some advice from a user who discovered that you have to go into the Utilities folder and run an EPSON scanner utility to find and configure the device. ugh. Once I did that, it seemed to work.
Now, on to the FAX. The preference pane did not see a FAX device anywhere, and the EPSON printer itself has no FAX capabilities. So back to the web. After an hour of searching, nada. And no one even complaining about this apparent "missing" feature. So I hit the manual, and notice that FAXing from a computer is only supported in Windows.
At this point, I'm not even going to try to get the "Copy" function working.
OFFICEMAX Knowledgeable Sales Staff: FAIL
EPSON Customer Support: FAIL
EPSON Product: FAIL
EPSON Integrity: FAIL
So, in summary, this is a bi-function, not a multi-function, device. It prints and scans. They should put this on the box so people know what they're getting (or in this case, not getting). It's a real shame too, because I went with EPSON because Hewlett Packard did something similar with a computer I bought. The machine was billed as a multimedia and entertainment computer, yet, it couldn't play a game that was 5 years old. Do any of these companies have their metaphoric poop together?
And don't get me started on Lexmark.

Epson has the (annoying to me) built-in default of numbering each scan; so whatever name you would decide to use, you would still wind up with "mypicture093.jpg" for instance. That is true if you use the Epson Scan software.In any case, if you use that, once you click on "scan", you should get a new pop up window where you can enter the name (called Prefix by Epson) and where to save it. You cannot get rid of the "start number", but you can delete the number once the icon appears on your desktop or in a folder: just click it once and then hit "return" on your keyboard and you can change part of the name or the entire name for that matter.
If you choose to use the OS built-in app (under System Preferences -> Print & Fax), simply highlight the Artisan 810 and click on Scan and then on "open scanner"; you are then presented with a new window where you can change all sorts of settings incl. the name.

Epson Artisan 810 and Snow Leopard

Up until yesterday, a new Epson Artisan 810 all-in-one printer, connected direct to the Mac via USB, worked perfectly.
Now the printer queue icon appears, disappears and nothing happens. I am able to use the all-in-one's scanning feature via Image Capture, and printing seems to work on my 17-inch Early 2008 MacBook Pro.
So far I've gone through the repair disk permissions route and reset the printing system. I also reinstalled Epson's Snow Leopard printer drives. No change.
Another printer, an Ethernet networked Xerox Phaser 8560DN works fine.
I welcome the collective wisdom of this board to solve this problem before I go to Epson and have a headache.
Peace,
Gene

using iphoto on macbook with 10.6.2. Not able to print from iphoto. Get ijpcfoundation plugin error. have seen some posts and tried fixes described but no solution yet. Scheduled apple expert call and was told basically they didn't have a fix and might consider buying a new printer. This is my first mac product and switched from pc to avoid problems like this. Hard to believe that is the customer service you get from Apple.

Need help getting OS 10.4.11 to recognize my new Epson Artisan 810

I just got an Epson Artisan 810 all in one printer. My macbook recognizes the printer (running through my wireless hub) but not the scanner. I have attempted to download the scanner drivers twice now.
Do I need to upgrade to Snow Leopard for this to work? I am operating with 10.4.11 and was previously using an HP Deskjet 950C.
Any suggestions?

Welcome to Apple Discussions, lynnd33,
Do I need to upgrade to Snow Leopard for this to work?
No. It should work with Mac OS X 10.3.9, 10.4.11, 10.5.x, or 10.6.x
I just got an Epson Artisan 810 all in one printer. My macbook recognizes the printer (running through my wireless hub) but not the scanner.
You did not say, so did you restart your computer after installing the software and network connection? You might consider power cycling everything, i.e., shutdown everything, disconnect the broadband modem and hub from power, and wait 10-15 seconds. Then plug in power to Braodband modem first, wait about 5 seconds and plug in wireless hub/router. Once both devices light up normally turn on the printer and lastly, your computer. Once the computer is back up, repair disk permissions with Disk Utility.
HTH

Internal error, while printing from a IE (IE 10, 11)

Helo,
issue:
while printing from an webbrowser IE 11, than I get an error:
- There was an internal error, and Internet Explorer is unable to print this document-
Please, who knows an solution so that I can resolve the problem.
P. Verboom

Hi @ITEB,
Welcome to the HP Forums!
I noticed that you are getting an internal error when printing from IE 10, and IE 11. I am happy to look into this for you!
For further assistance, I will need some additional information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer is connected, Wireless, Ethernet, or USB.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
If you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

MX 922 - "no paper" (but full) when printing from SOME applications

I CAN print from my ipad "notes" application. I CANNOT print from a web page or my photos. The MX 922 says it is out of paper - BUT IT ISN'T. I don't get this error when printing from my ipad "notes" ap. I am frustrated and about to take it back to Costco.

Hi djh,
Please place paper in the upper cassette, making sure that the small size photo paper such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm), or Hagaki are loaded.
Please note that if you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) and try to print on it, the paper jam will occur.
Once the paper is in place, align the paper guides with the both edges of the paper and the press the OK button.
Please attempt to print.
If you continue to have difficulties, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

The photo print quality from my Mac to my Epson Artisan 810 is poor. When I take the same photo files (JPEGs) to my PC to print to the same printer without even uploading them to the PC, they print brighter and crisper from my PC.

The photo print quality from my Mac to my Epson Artisan 810 is poor. I just purchased my iMac for my photography business in Jan. (this is my first Mac). When I first tried printing, I noticed the quality wasn't as good as I expected it to be. Then, I had to print 4-3.5x5s on a sheet, so I e-mailed the image to myself and opened it on my PC to print it (much easier to print that way on PC in Windows Photo Gallery - I think it's impossible to print that way in iPhoto). That's when I first noticed that when I take the same photo files (JPEGs) to my PC to print to the same printer without even uploading them to the PC, they print brighter and crisper from my PC.
I've already been on the phone and e-mail w/Applecare many times over this issue. We've tried creating a test user and printing from there, and we've tried reinstalling the OS. I've tried printing from iPhoto, ImageCapture, and Preview apps/utilities, all w/the same result - no comparison to the PC-printed versions (no enhancements have been performed on the PC).
I'm out of ideas, and so is Applecare. They say it's most likely a driver issue b/c the printer is outdated, and that the only solution is to buy a new printer. BUT it is a pain for me to purchase a new printer - it takes days of research due to the nature of my business and the fact that I need a printer that can print directly onto a disc. I love this printer and don't want to have to buy a new one if I don't have to.

englishfreak2004 wrote:
Yes. I've checked for updates, and the driver I installed is the same as the one on Epson's website. I also spoke with Epson Customer Service, which was a dead end. Apple says the problem is due to an Epson driver issue (blaming Epson), but Epson says that with the older printers, it's actually Apple who creates the driver, so the problem is actually with Apple. Typical he-said, she-said...
Maybe not. Probably worth checking here:
Epson drivers for Mavericks:
http://www.epson.com/cgi-bin/Store/support/SupportMavericks.jsp

Epson Artisan 810 issues - can scan and communicate but not print!

I just purchased a new Macbook Pro (13") - my first ever Mac - and am trying to get it to print with my Epson Artisan 810. Like many others I am having problems but none of the posted solutions work for me.
I installed it fresh initially with the drivers from the Epson website, I selected the Bonjour option, I was even able to download whatever update was out there through the Software Update feature, but still the same issue. The printer scans w/o a problem, it can tell me the ink levels and access the maintenance page w/o problems, but cannot print.
Whenever I print SOME message must make it to the printer because as soon as I hit print the printer starts making noise as if it is going to load paper and print, but then almost immediately it cancels the print. The printer log ALWAYS give the same error no matter what document or program I try to print from:
Error: /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/MacOS /rastertoescpll failed
I have tried uninstalling and reinstalling the printer over and over and I keep getting this same error and immediate print job cancellation. What the heck is the problem here?

John, I deleted the printer and deleted those folders and reinstalled the printer using the printer menu. When I tried the apple software update it said my software was up to date and didn't offer an option to get updated print drivers. I tried printing again and the same thing happened.
Syd,
I am trying to print from the Macbook to the Artisan entirely over a wireless network. The Macbook has not been plugged directly into the printer or to the router at any point in this. I did try what you suggested, resetting the printing system, and as earlier it did not offer any software updates when I looked for one. I tried printing again and the same result.
I dug around some more directories and found some more files with the epson name in there and deleted those and then attempted to reinstall using the printer setup page, and then again tried a software update and again it didn't find any new drivers, and of course the same printing error occurred again.
It sure appears that the MacOS is holding onto drivers somewhere that I cannot discover because when I reinstall the printer it takes it all of 3-4 seconds to install, and when I try to do the software update it is not finding any new drivers anywhere.
Syd, I agree that there seems to be something specifically corrupted about the printer driver itself, however, but is there another way to remove drivers?
Should I try uninstalling everything and attempting a USB installation to see if prints that way?

CUPS Error message when printing from some applications

Hi. I've got an issue when printing from some apps, but not others. Up to a few months ago everything was fine, then it started when Word would not print direct to my printer (Epson Stylus Pro 3880), not a big deal as I don't use it a lot and could print it through Safari if needed. Then more worryingly as a designer I found that PDFs stopped printing direct too, again I can print through Safari and Preview. Last night I installed a firmware update and now InDesign (CS4) is refusing to print!! Not great as printing via Safari/Preview doesn't give me the same level of control over my prints. Just checked both Illustrator and Photoshop and they both print okay. I get the same error code each time "error: /usr/libexec/cups/filter/pstoraster failed" Does anyone know what could be causing this?
Thanks in anticipation. D

cytan,
As Matt pointed, an application printing to CUPS controls only the format of the input. It has no direct control over the chain of filters inside the printing pipeline. Acrobat isn't coded to use pstoraster, it is simpling submitting postscript to the print queue. In an un-molested Apple supplied CUPS setup, that works fine.
What is going on is that the CUPS system configuration got mangled by some third party bits. In the Unix tradition, the configuration is fairly transparent, in the form of plain text files. In particular, in /usr/share/cups/mime you will find out exactly how the filter pipeline is configured via a table of what filter to use to convert data between two mime types. So we can inspect how the filters are setup and how a broken pstoraster is getting into the chain.
I don't have a handy "before mangling" state, but I can clearly see the Apple specified filters to be invoked when the input data is application/postscript (in apple.convs). I can also see a conflicting filter definition referencing the broken pstopdf (in mime.convs) but with a higher precedence, overriding the apple specified filter. This is why, in reference to your points #1 and #2, simply removing pstoraster fails, because the filter configuration is what needs fixing.
On my system, I found the pstoraster filter to be a shell script referencing a MacPorts install of ghostscript. I've since removed MacPorts, but that evidentally left the CUPS configuration in this broken state. Without knowing exactly how the CUPS system was put into the broken state, fixing it can be a bit tricky. Another posting suggested replacing the broken pstoraster with the Apple supplied equivalent of pstocupsraster. That might work, but it would be better to simply remove the conflicting filter specification, which on my system is this bit in /usr/share/cups/mime/mime.convs:
# pstoraster is part of GPL Ghostscript...
application/vnd.cups-postscript application/vnd.cups-raster 100 pstoraster
Removing that will restore the Apple specified filter chain for postscript input. With the filter specification gone, you are free to remove the pstoraster filter itself.
On wating for Adobe to fix this...
Acrobat provides enough things to scream about without pinning non-Acrobat problems on it as well. Not only is this problem not the fault of Acrobat, but suggesting that Acrobat should reach into a CUPS system broken by some unknown third party and fix it is only going to complicate the situation by having two third party products trying to un-do each other's configuration of a system resource. Do you really trust Adobe to fiddle with system components it doesn't own? No, I didn't think so. Adobe installers and updaters have enough trouble with the stuff they do own.
So, why does this problem only seem to affect Acrobat (your point #3)? I suspect it is simply that Acrobat is in the minority of submitting Postscript to the print queue. Any print job produced via CoreGraphics APIs is going to enter the system via a different path (namely, PDF), but the Postscript method is completely legitimate and any application that submits Postscript will be affected in the same way as Acrobat.
I hope this sheds some useful light on what is really going on with this problem.
-john

Can't print to CD/DVD on Epson Artisan 810

I'm trying to print to the CD/DVD tray on the Epson Artisan 810. The option is greyed out (disabled) on the dialogue box, and I've found no help on the internet.
I'm connected via Wi-Fi, have installed the requisite Epson & OSX drivers, and can print and scan without issue.
Anyone have any success printing to CD/DVD? Is there something I'm missing?

Ryan Scott wrote:
Not a pretty app, but it works well enough.
I am glad that it works. I haven't tried it yet but I noticed that the program got installed when I installed my printer last week and I figured that it was the one

Epson Artisan 810 gives error when prints from 10.6.2

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