Epson Artisan 810 and Snow Leopard

Up until yesterday, a new Epson Artisan 810 all-in-one printer, connected direct to the Mac via USB, worked perfectly.
Now the printer queue icon appears, disappears and nothing happens. I am able to use the all-in-one's scanning feature via Image Capture, and printing seems to work on my 17-inch Early 2008 MacBook Pro.
So far I've gone through the repair disk permissions route and reset the printing system. I also reinstalled Epson's Snow Leopard printer drives. No change.
Another printer, an Ethernet networked Xerox Phaser 8560DN works fine.
I welcome the collective wisdom of this board to solve this problem before I go to Epson and have a headache.
Peace,
Gene

using iphoto on macbook with 10.6.2. Not able to print from iphoto. Get ijpcfoundation plugin error. have seen some posts and tried fixes described but no solution yet. Scheduled apple expert call and was told basically they didn't have a fix and might consider buying a new printer. This is my first mac product and switched from pc to avoid problems like this. Hard to believe that is the customer service you get from Apple.

Similar Messages

Epson Artisan 810 and Snow Leopard and Photoshop....Print quality??

I'm a little lost to be honest. I'm not sure where my problem is...Photoshop, Epson, or Snow Leopard
I'm using Photoshop CS4 to edit my photos. I've constrained my cropping to designated print sizes, thus pixelation changes as well.
For example to create an 8x10 from a jpeg file uploaded to my computer from my camera (a sony cybershot dsc-w170 if you need to know, which by default upload files as jpegs), here is the following image info:
3000 pixels x 2400 pixels
25.4 cm x 20.32 cm
with a resolution of 300 pixels/inch
I have the resolution set to BEST and when I print I've tried both document and proof quality (with printer color managment)
I'm using photo paper, gloss, but not Epson brand paper (don't know how much that might be contributing to the problem, if at all).
When I go to print my image the quality off the Epson is HORRIBLE.
Is there something I'm missing or doing wrong?? How do I get better print quality?
There is no option/method of changing the print type (document or photo) on the printer itself, which is obviously made to work best with a PC. So that leaves me with Photoshops options as far as I know.
Although I don't know if there's a way to change default print quality settings within Snow Leopard, or if I even have to.
Whatever the case may be...ultimately I need to know the following:
paper brand/quality matters?
what program should I be trying to print photos from (photoshop, iphoto, whatever)
how to manipulate the photo quality within whichever program I should be using
and anything else important that I may not have thought of
Thanks so much. I've seen great reviews of photo print quality for this printer, so I have hope that this problem can be remedied....?

Your printer is supported by the latest update supplied by Apple.
Cheap paper usually results in cheap looking results.
I'm using HP paper with a HP printer with a Canon Eos Rebel camera that outputs
something like 2592 x 1944.
CS4 handels these .jpgs quite fine.
I would first buy some premium Epson paper and see what happens.

Epson Wifi Printers and Snow Leopard

Just curious - Has anyone gotten one of the newer Epson Wifi printers (like and all in one) - to work with Snow Leopard? Something like the Epson Artisan 800?
Thanks

My Artisan 800 works fine wirelessly with my Macbook and wired with my iMac. I did have to fiddle with deleting/adding printer after Snow Leopard install and then there was an automatic Epson Printer Update download from Software Update. Not sure which one did the trick, but it's working.

Epson Artisan 810 and Aperture

Set up the Artisan 810 wirelessly via my Time Capsule yesterday. I am using Epson photo paper. Get good photo prints from iPhoto and Page (and normal documents). I hear that it works with PhotoShop, but I don't own it or plan to own it.
However, photos printed directly from Aperture carry vertical lines and very poor print quality. Time with Epson tech resulted in only ascertaining that "Aperture is the problem". Anyone know of an update or other way around this problem. It's a bit of a 'pain' to have to copy photos from Aperture to iPhoto to print.
Thanks in advance.

I am just trying to learn how to use an 810 with Aperture. So far I cannot get the reds to even come close to what I see on my monitor. They are much too purple. Working with an Epson rep I found that I could get fairly good match printing with Preview and using Adobe RGB. So far nothing has worked with Aperture. The 810 scans and prints color well by itself but I the problems with printing from the computer are disappointing.

The photo print quality from my Mac to my Epson Artisan 810 is poor. When I take the same photo files (JPEGs) to my PC to print to the same printer without even uploading them to the PC, they print brighter and crisper from my PC.

The photo print quality from my Mac to my Epson Artisan 810 is poor. I just purchased my iMac for my photography business in Jan. (this is my first Mac). When I first tried printing, I noticed the quality wasn't as good as I expected it to be. Then, I had to print 4-3.5x5s on a sheet, so I e-mailed the image to myself and opened it on my PC to print it (much easier to print that way on PC in Windows Photo Gallery - I think it's impossible to print that way in iPhoto). That's when I first noticed that when I take the same photo files (JPEGs) to my PC to print to the same printer without even uploading them to the PC, they print brighter and crisper from my PC.
I've already been on the phone and e-mail w/Applecare many times over this issue. We've tried creating a test user and printing from there, and we've tried reinstalling the OS. I've tried printing from iPhoto, ImageCapture, and Preview apps/utilities, all w/the same result - no comparison to the PC-printed versions (no enhancements have been performed on the PC).
I'm out of ideas, and so is Applecare. They say it's most likely a driver issue b/c the printer is outdated, and that the only solution is to buy a new printer. BUT it is a pain for me to purchase a new printer - it takes days of research due to the nature of my business and the fact that I need a printer that can print directly onto a disc. I love this printer and don't want to have to buy a new one if I don't have to.

englishfreak2004 wrote:
Yes. I've checked for updates, and the driver I installed is the same as the one on Epson's website. I also spoke with Epson Customer Service, which was a dead end. Apple says the problem is due to an Epson driver issue (blaming Epson), but Epson says that with the older printers, it's actually Apple who creates the driver, so the problem is actually with Apple. Typical he-said, she-said...
Maybe not. Probably worth checking here:
Epson drivers for Mavericks:
http://www.epson.com/cgi-bin/Store/support/SupportMavericks.jsp

Epson Artisan 810 issues - can scan and communicate but not print!

I just purchased a new Macbook Pro (13") - my first ever Mac - and am trying to get it to print with my Epson Artisan 810. Like many others I am having problems but none of the posted solutions work for me.
I installed it fresh initially with the drivers from the Epson website, I selected the Bonjour option, I was even able to download whatever update was out there through the Software Update feature, but still the same issue. The printer scans w/o a problem, it can tell me the ink levels and access the maintenance page w/o problems, but cannot print.
Whenever I print SOME message must make it to the printer because as soon as I hit print the printer starts making noise as if it is going to load paper and print, but then almost immediately it cancels the print. The printer log ALWAYS give the same error no matter what document or program I try to print from:
Error: /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/MacOS /rastertoescpll failed
I have tried uninstalling and reinstalling the printer over and over and I keep getting this same error and immediate print job cancellation. What the heck is the problem here?

John, I deleted the printer and deleted those folders and reinstalled the printer using the printer menu. When I tried the apple software update it said my software was up to date and didn't offer an option to get updated print drivers. I tried printing again and the same thing happened.
Syd,
I am trying to print from the Macbook to the Artisan entirely over a wireless network. The Macbook has not been plugged directly into the printer or to the router at any point in this. I did try what you suggested, resetting the printing system, and as earlier it did not offer any software updates when I looked for one. I tried printing again and the same result.
I dug around some more directories and found some more files with the epson name in there and deleted those and then attempted to reinstall using the printer setup page, and then again tried a software update and again it didn't find any new drivers, and of course the same printing error occurred again.
It sure appears that the MacOS is holding onto drivers somewhere that I cannot discover because when I reinstall the printer it takes it all of 3-4 seconds to install, and when I try to do the software update it is not finding any new drivers anywhere.
Syd, I agree that there seems to be something specifically corrupted about the printer driver itself, however, but is there another way to remove drivers?
Should I try uninstalling everything and attempting a USB installation to see if prints that way?

Epson R2400 (and maybe other Epson Printers) and Snow Leopard: A Solution

I installed Snow Leopard over the weekend and everything seemed to go fine, except the re-installation of my Epson R2400. It didn't work. The Epson Web site provides Snow Leopard assistance for the R2400, but it is counter-intuitive. The following will save you time.
First disconnect your printer from the computer.
Second, go to Mac system preferences, Printers and Fax and delete the Epson printer from the list.
Third, put your Snow Leopard disc back in your Mac and when the dialog comes up, select optional installations folder (or something like that--I don't have it open right now). Then check Rosetta and install it.
Fourth, go to the Epson Web site. You need to download a new set of drivers. Here is where it becomes counter-intuitive. You would think you should use the first driver and utility package listed, which is referred to as the Combo package. It refers to Snow Leopard (10.6) and it is the newest one. But you would be wrong using such simple logic. You want what is now the second one driver in the list--Printer Driver v.57, which also meets the system requirements.
Fifth, download v.57, install it, reconnect your printer and it prints just fine (I've only done one print so we will see).
I don't know whether the other Epson high-end printers contain such loopy instructions, but if you are confronted with a choice between a combo pack and a simple one, you might try the simpler one first.
Hope this saves someone some time and aggrevation.
Jack B. Siegel
P.S. This is not a completely new driver written for Snow Leopard--that may come sometime down the road or may not). This, so I am told, is a Power PC driver and Rosetta (as in Rosetta stone) is a utility that translates it so that it can be used on an iMac.
As a consumer, you should hate Epson. They, as has the world, knew Snow Leopard was coming for at least a year. By now they should have had all new drivers and this should have been worked out so that people didn't have to call technical support (a waste of my time and their's). Since the Epson R2400 is discontinued, they apparently don't feel compelled to provide premium service and updates for it. I bought mine about a 1.5 years ago. They should not abandon products this quickly after discontinuing them. As far as I can tell, they come out with a new printer in this price segment every couple of years. I shouldn't have to buy a new printer every two years.
But as I said to myself yesterday as I struggled with the problem: If I can't print, I can't buy ink.

I am sure your advice will help Mac users, however, my comment is on a different front. I remain fascinated at the extent to which Mac users refuse to blame Apple when they have problems with their OS. Many Epson drivers don't work, many HP drivers don't work, Cisco VPN (supposedly built into the OS) doesn't work for some, there are problems with PS CS4 and LR, other are having problems with Parallels Desktop, some are struggling to get AT&T's Laptop Connect card software to function, and Nikon has a warning up to not install the new OS if you want to use Capture NX2. Actually, do a search and you will find lots of complaints. Perhaps instead of just blaming Epson, HP, Adobe, etc., one might want to bring the producer of the OS into the equation. It certainly sounds like Apple was not working with some of its major software partners as closely as they should. It is hardly the case that Apple has a perfect record in this area anyway - there are reasons why there is a 64 bit version of PS CS4 for Vista/Windows 7 and not for 10.X. Of course, at least for companies like Adobe, Epson, Hp, Nikon, etc., they are also pushing to finish drivers and updates for Windows 7. Perhaps Apple should have factored that in when they pushed to beat Microsoft to release.
Leaving all of that aside, anyone who adopts any OS on the date of release 1) needs to do their homework to make sure the stuff they use will work, and 2) should expect that at least a few things won't function the way they want. That is a fact of life for early adopters, and should be considered even more likely to be the case in the middle of a recession that has sucked resources away from companies. Early adoption of any new technology, whether it be an OS, app, new computer, new camera, or things like a blue ray DVD player comes at some cost.
BTW, as a legal user of the Windows 7 RTM, I have found that PS CS4 and LR function exceptionally well and my Epson printer drivers work without issue - none of the apps or drivers have (as yet) even been updated for Windows 7. At least from my perspective, that would suggest that Mac users might want to turn at least a bit to the producer of their OS, and how it handled the development and release of 10.6, before laying all of the blame for problems at the feet of the hardware and software partners....
Stephen

EPSON Artisan 810 a Bi-Function, not Multi-Function, All-In-One

I was in a local OfficeMax, looking at an *EPSON Artisan 810* all-in-one (Print, Scan. FAX, Copy), which came in a box covered with text and imagery detailing all of the amazing features it has. To my delight, I discovered that it supported OS X, albeit, they note that "some features like sharing memory cards over a network may not be supported". You'd think that would imply that tertiary (or specialty) functions may not work. But, surely, the basic 4 functions would, right?
It would have been nice if the employees had any kind of a clue with regard to the products they sell. But they don't. So I checked some support forums and the EPSON driver download page (on my phone), and sure enough, they even have Snow Leopard drivers. So I buy the printer and take it home.
I should have suspected something may be amiss when the installer asked me to enter my administrator password, but the dialog requesting the credentials kept losing focus, making it difficult to type in my password. Yikes.
I managed to get through the 30-part install (well, it felt like 30 separate, chained installers). The installer vanished, and I had no printer in my "Print and FAX" Preference Pane. Nice.
So, I add a printer manually, and it did see the EPSON as a Bonjour device. So I jump over to try the scanner, and I get a troubleshooter. After scrounging around the web, I found some advice from a user who discovered that you have to go into the Utilities folder and run an EPSON scanner utility to find and configure the device. ugh. Once I did that, it seemed to work.
Now, on to the FAX. The preference pane did not see a FAX device anywhere, and the EPSON printer itself has no FAX capabilities. So back to the web. After an hour of searching, nada. And no one even complaining about this apparent "missing" feature. So I hit the manual, and notice that FAXing from a computer is only supported in Windows.
At this point, I'm not even going to try to get the "Copy" function working.
OFFICEMAX Knowledgeable Sales Staff: FAIL
EPSON Customer Support: FAIL
EPSON Product: FAIL
EPSON Integrity: FAIL
So, in summary, this is a bi-function, not a multi-function, device. It prints and scans. They should put this on the box so people know what they're getting (or in this case, not getting). It's a real shame too, because I went with EPSON because Hewlett Packard did something similar with a computer I bought. The machine was billed as a multimedia and entertainment computer, yet, it couldn't play a game that was 5 years old. Do any of these companies have their metaphoric poop together?
And don't get me started on Lexmark.

Epson has the (annoying to me) built-in default of numbering each scan; so whatever name you would decide to use, you would still wind up with "mypicture093.jpg" for instance. That is true if you use the Epson Scan software.In any case, if you use that, once you click on "scan", you should get a new pop up window where you can enter the name (called Prefix by Epson) and where to save it. You cannot get rid of the "start number", but you can delete the number once the icon appears on your desktop or in a folder: just click it once and then hit "return" on your keyboard and you can change part of the name or the entire name for that matter.
If you choose to use the OS built-in app (under System Preferences -> Print & Fax), simply highlight the Artisan 810 and click on Scan and then on "open scanner"; you are then presented with a new window where you can change all sorts of settings incl. the name.

Need help getting OS 10.4.11 to recognize my new Epson Artisan 810

I just got an Epson Artisan 810 all in one printer. My macbook recognizes the printer (running through my wireless hub) but not the scanner. I have attempted to download the scanner drivers twice now.
Do I need to upgrade to Snow Leopard for this to work? I am operating with 10.4.11 and was previously using an HP Deskjet 950C.
Any suggestions?

Welcome to Apple Discussions, lynnd33,
Do I need to upgrade to Snow Leopard for this to work?
No. It should work with Mac OS X 10.3.9, 10.4.11, 10.5.x, or 10.6.x
I just got an Epson Artisan 810 all in one printer. My macbook recognizes the printer (running through my wireless hub) but not the scanner.
You did not say, so did you restart your computer after installing the software and network connection? You might consider power cycling everything, i.e., shutdown everything, disconnect the broadband modem and hub from power, and wait 10-15 seconds. Then plug in power to Braodband modem first, wait about 5 seconds and plug in wireless hub/router. Once both devices light up normally turn on the printer and lastly, your computer. Once the computer is back up, repair disk permissions with Disk Utility.
HTH

Anyone successfully install a epson artisan 810?

greetings all,
has anyone successfully install a epson artisan 810 on a macpro 3.1 with Leopard (10.5.8) on it or any mac with 10.5.8? I have tried numerous ways after reading others posts all over. I just ordered a wifi card to see if that would get it going as wifi, the 2008 macpro basic model did not have wifi. I can get it to print out of all my graphic programs connecting it thru usb direct using the artisan 835 driver. It will not scan out of photoshop I have to use Espon Scan (the bundled scanning software).
Any help would be appreciated
Thanks

Hmmm...accordin' to Epson, the software you needed should have been included on a software CD. Epson sez you can add a printer via Bonjour. I see various versions of the all-in-one software on Epson's website, including stuff for 10.5.8. and no, it'll probably not scan via Photoshop. I think you have to install some kinda Twain plugin for the Epson scanner from the Photoshop DVD (optional install??). You may have to find out and manually add the printer's IP address...sorry I couldn't be of more help
John B

Can't print to CD/DVD on Epson Artisan 810

I'm trying to print to the CD/DVD tray on the Epson Artisan 810. The option is greyed out (disabled) on the dialogue box, and I've found no help on the internet.
I'm connected via Wi-Fi, have installed the requisite Epson & OSX drivers, and can print and scan without issue.
Anyone have any success printing to CD/DVD? Is there something I'm missing?

Ryan Scott wrote:
Not a pretty app, but it works well enough.
I am glad that it works. I haven't tried it yet but I noticed that the program got installed when I installed my printer last week and I figured that it was the one

My G4 w Tiger OS X won't connect to an Epson Artisan 810 All-In-One Printer

My G4 with Tiger connected via USB 1.1 to an Epson Artisan 810 Combination Copier, Printer, Scanner, and Fax won't add to the Printer List of my G4 with OSX 10.4.11. The error message is "An error occurred while trying to add the selected printer. Error: -9672 and has Epson Preferred Support stumped. Three individual techs each one building on previous attempts tracked by reference numbers end up with the same error -9672. The following are rough outlines of attempts to add the Artisan 810 to the other (hp) Inkjet 5550 printer on the Printer List for the G4.
1. Trash the com.apple.printer.plists, repair permissions, and install Printer Driver v6.61 (epson13216.dmg). Load Printer SetUp Utility, click on + (add) to show the Artisan 810 on the list to add, click on add, only to get error -9672.
2. Install instead the Drivers and Utilities Combo Package for the printer (epson13613.dmg). Same result: error -9672.
3. Trash Epson plug-ins in Library> Printer> Epson as well as Epsondriver.pkg in Receipts. Then install Printer Driver v6.61 again. No luck.
The last support tech suggested going to Apple (the Genius Bar) for help, essentially saying "it's an Apple issue".
BTW, the device checks out in a test using the copy feature. Beautiful!
Any ideas would be most welcome.
Thanks.

Hello Raymon,
I noticed you have USB 1.1 and that a
requirement for the 810 is High-Speed
USB.
PC Connection Hi-Speed USB, Ethernet 10 Base-T/100 Base-TX, IEEE 802.11b, IEEE 802.11g, USB host
http://www.google.com/m/products/detail?q=epsonartisan810&source=search&channel=products&cid=18224847687795089337&ptab=c&ei=lPgbTYDuBd T-tgfyr8eTAQ&ved=0CBsQ8wIwAg#
Select Specs at this link.
If you have a 10/100 Ethernet connector laying around you
can try to connect it that way.
Good Luck,
A
Message was edited by: ANOVA

In limbo between Leopard and Snow Leopard - stupidly didn't back up

I've got an old-school black MacBook, about four years old now. I never cared enough to upgrade it to Snow Leopard, but now I want Lion. So, I borrowed my parents' five-license Snow Leopard install disc and started off on the journey to upgrade to Snow Leopard, download the App Store update, then download and install Lion. I didn't get far.
First, let me say that I didn't back up my hard drive. Like an idiot. Yes, I know it was stupid, so there's no need to say anything. My previous installs (a few clean re-installs) have gone without a hitch, so I figured I'd trust Apple and just run the installation without backing up. Dumb.
The Snow Leopard installation started fine, but was interrupted when the installer said the install failed. Restart, try again. Booting from the install DVD, things seemed to be going fine a second time around -- picked my language, got to the install set-up screen, picked Macintosh HD as my installation drive. And then things stopped working. The installer said my HD could not be written to and that it needed repair. So I went to Disk Utility to try that. Repair Disk wasn't available, so I clicked Verify Disk. That got interrupted when it said the disk needed to be repaired, after which the Repair Disk button was clickable. Tried to repair, but apparently my HD is screwed beyond the capabilities of Disk Utility.
I tried to reboot the MacBook from the HD, which Disk Utility said still had Leopard running on it. The computer wouldn't boot up. Safe Boot didn't work. So, without any other real options, I thought I'd try my luck by just trying the install again. Booted up from the install DVD, and ran into the same issues. Didn't magically fix itself, of course. So my MacBook is stuck in limbo between Leopard and Snow Leopard, won't boot from the HD and won't let me repair the disk when booted from the DVD. What do I do?
I plan to try a couple third-party disk-utility programs tomorrow (8/25/11) to recover the files on my HD. There's not much I care about on there (just some iPhone photos and my resume, really), so doing a clean wipe of the HD and installing Snow Leopard is an option. But I'd of course rather be able to recover my personal files. Is this possible at this point?
Another question I have regarding a clean wipe: If I end up having to clean off the HD and lose all my data, I'll lose the iTunes configuration for my iPhone. Will iTunes be able to import my apps and settings from my phone if I plug it in?
Thank you very much.

For a hard drive try Newegg.com http://www.newegg.com/Store/SubCategory.aspx?SubCategory=380&name=Laptop-Hard-Dr ives&Order=PRICE
Or OWC http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
Here's instructions on replacing the hard drive http://creativemac.digitalmedianet.com/articles/viewarticle.jsp?id=45088
Here's a cheap SATA external hard drive case on eBay http://cgi.ebay.com/USB-2-5-SATA-HDD-HARD-DRIVE-EXTERNAL-ENCLOSURE-CASE-BOX-/120 636286623?pt=PCC_Drives_Storage_Internal&hash=item1c167ba69f

I tried copying a photo and pasting it in another event/group within iPhoto but the paste feature doesn't work. This wasn't an issue with both Leopard and Snow Leopard. Do you have any solutions or tips?

I bought a new MacBook Pro with OsX Lion as operating system. I use iPhoto a lot and when I tried copying a photo then pasting it to another event/group, the 'paste' feature doesn't work. This wasn't the case with Leopard and Snow Leopard where the 'paste' feature worked. What I did was to paste the photo first to the desktop before transferring it to the new event/group. I brought my Mac to the Apple store where I bought it and the technicians were themselves surprised that the 'paste' feature didn't work. Chalked it up to glitches in the Lion os. So how do we fix this? I just find it absurd that a feature that used to work in Snow Leopard has been disabled in Lion, and the user still has to undergo an additional step to make it work, when new technology is supposed to make things easier for users.
Also, hasn't anyone noticed that it takes longer for the computer to boot upon opening?

Instead of copy and paste drag the photo to the new event. Or flag it and use the add flagged photos to selected event command
LN

CAn I run Lion and snow leopard on the same computer with different sign-ins?

CAn I run Lion and snow leopard on the same computer with different sign-ins?

Alternatively, partition your internal HD and dual-boot it. Do note that you have to reboot to switch back and forth. You can't do it by logging out and back in.

Epson Artisan 810 and Snow Leopard

Similar Messages

Maybe you are looking for