Epson Artisan 810 problems after updating to 10.6.6

I'm having all sorts of scanner issues since upgrading. The scanner just plain disappears after several uses. Rebooting the computer seems to make it appear for a while. I Reinstalled the drivers and that didn't make the problem go away. It's like playing hide-n-seek. My FileMaker Pro 10 is also behaving strangely -- it will all of sudden refuse to boot. Then I reinstall the software and it works again for a while. I always run Disk Utility before updates to verify the state of my hard drive and I verify permissions as well. I've never had an issue with an update until now.

Have you by chance installed the recent Epson driver updates through Software Update? I've seen several posts reporting problems, and I emailed Epson - their reply was that if my printer was working as it should, driver updates do not need to be installed. So, if you have, I would suggest that you uninstall everything Epson, go to their website and download the appropriate driver package and start over. Also, if you aren't doing so already, you might want to consider using Image Capture for any scanning - it works very well (and better than Epson Scan in my opinion).
Have you checked your disk's S.M.A.R.T. status in Disk utility? Did you run repair permissions after the latest update? There were many that needed repairing after this last one. And, you could check the health of your hard disk by booting off your install CD, going to Utilities -> Disk Utility and repair your hard drive.

Similar Messages

  • The photo print quality from my Mac to my Epson Artisan 810 is poor.  When I take the same photo files (JPEGs) to my PC to print to the same printer without even uploading them to the PC, they print brighter and crisper from my PC.

    The photo print quality from my Mac to my Epson Artisan 810 is poor.  I just purchased my iMac for my photography business in Jan. (this is my first Mac).  When I first tried printing, I noticed the quality wasn't as good as I expected it to be.  Then, I had to print 4-3.5x5s on a sheet, so I e-mailed the image to myself and opened it on my PC to print it (much easier to print that way on PC in Windows Photo Gallery - I think it's impossible to print that way in iPhoto).  That's when I first noticed that when I take the same photo files (JPEGs) to my PC to print to the same printer without even uploading them to the PC, they print brighter and crisper from my PC.
    I've already been on the phone and e-mail w/Applecare many times over this issue. We've tried creating a test user and printing from there, and we've tried reinstalling the OS.  I've tried printing from iPhoto, ImageCapture, and Preview apps/utilities, all w/the same result - no comparison to the PC-printed versions (no enhancements have been performed on the PC).
    I'm out of ideas, and so is Applecare.  They say it's most likely a driver issue b/c the printer is outdated, and that the only solution is to buy a new printer.  BUT it is a pain for me to purchase a new printer - it takes days of research due to the nature of my business and the fact that I need a printer that can print directly onto a disc.  I love this printer and don't want to have to buy a new one if I don't have to.

    englishfreak2004 wrote:
    Yes.  I've checked for updates, and the driver I installed is the same as the one on Epson's website.  I also spoke with Epson Customer Service, which was a dead end.  Apple says the problem is due to an Epson driver issue (blaming Epson), but Epson says that with the older printers, it's actually Apple who creates the driver, so the problem is actually with Apple.  Typical he-said, she-said...
    Maybe not. Probably worth checking here:
    Epson drivers for Mavericks:
    http://www.epson.com/cgi-bin/Store/support/SupportMavericks.jsp

  • Epson Artisan 810 issues - can scan and communicate but not print!

    I just purchased a new Macbook Pro (13") - my first ever Mac - and am trying to get it to print with my Epson Artisan 810. Like many others I am having problems but none of the posted solutions work for me.
    I installed it fresh initially with the drivers from the Epson website, I selected the Bonjour option, I was even able to download whatever update was out there through the Software Update feature, but still the same issue. The printer scans w/o a problem, it can tell me the ink levels and access the maintenance page w/o problems, but cannot print.
    Whenever I print SOME message must make it to the printer because as soon as I hit print the printer starts making noise as if it is going to load paper and print, but then almost immediately it cancels the print. The printer log ALWAYS give the same error no matter what document or program I try to print from:
    Error: /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/MacOS /rastertoescpll failed
    I have tried uninstalling and reinstalling the printer over and over and I keep getting this same error and immediate print job cancellation. What the heck is the problem here?

    John, I deleted the printer and deleted those folders and reinstalled the printer using the printer menu. When I tried the apple software update it said my software was up to date and didn't offer an option to get updated print drivers. I tried printing again and the same thing happened.
    Syd,
    I am trying to print from the Macbook to the Artisan entirely over a wireless network. The Macbook has not been plugged directly into the printer or to the router at any point in this. I did try what you suggested, resetting the printing system, and as earlier it did not offer any software updates when I looked for one. I tried printing again and the same result.
    I dug around some more directories and found some more files with the epson name in there and deleted those and then attempted to reinstall using the printer setup page, and then again tried a software update and again it didn't find any new drivers, and of course the same printing error occurred again.
    It sure appears that the MacOS is holding onto drivers somewhere that I cannot discover because when I reinstall the printer it takes it all of 3-4 seconds to install, and when I try to do the software update it is not finding any new drivers anywhere.
    Syd, I agree that there seems to be something specifically corrupted about the printer driver itself, however, but is there another way to remove drivers?
    Should I try uninstalling everything and attempting a USB installation to see if prints that way?

  • Epson Artisan 810 in duplex printing, reverses the second page, so that it is upside down in relation to the first page. Does anyone know how to set the second page i.e the reverse side of the page, in the correct direction?in the

    Epson Artisan 810 in duplex printing, reverses the second page, so that it is upside down in relation to the first page. Does anyone know how to set the second page.... i.e the reverse side of the page.....in the correct direction?
    It worked perfectly last week, now there are problems.
    Thanks for any advice.

    Epson Artisan 810 in duplex printing, reverses the second page, so that it is upside down in relation to the first page. Does anyone know how to set the second page.... i.e the reverse side of the page.....in the correct direction?
    It worked perfectly last week, now there are problems.
    Thanks for any advice.

  • EPSON Artisan 810 a Bi-Function, not Multi-Function, All-In-One

    I was in a local OfficeMax, looking at an *EPSON Artisan 810* all-in-one (Print, Scan. FAX, Copy), which came in a box covered with text and imagery detailing all of the amazing features it has. To my delight, I discovered that it supported OS X, albeit, they note that "some features like sharing memory cards over a network may not be supported". You'd think that would imply that tertiary (or specialty) functions may not work. But, surely, the basic 4 functions would, right?
    It would have been nice if the employees had any kind of a clue with regard to the products they sell. But they don't. So I checked some support forums and the EPSON driver download page (on my phone), and sure enough, they even have Snow Leopard drivers. So I buy the printer and take it home.
    I should have suspected something may be amiss when the installer asked me to enter my administrator password, but the dialog requesting the credentials kept losing focus, making it difficult to type in my password. Yikes.
    I managed to get through the 30-part install (well, it felt like 30 separate, chained installers). The installer vanished, and I had no printer in my "Print and FAX" Preference Pane. Nice.
    So, I add a printer manually, and it did see the EPSON as a Bonjour device. So I jump over to try the scanner, and I get a troubleshooter. After scrounging around the web, I found some advice from a user who discovered that you have to go into the Utilities folder and run an EPSON scanner utility to find and configure the device. ugh. Once I did that, it seemed to work.
    Now, on to the FAX. The preference pane did not see a FAX device anywhere, and the EPSON printer itself has no FAX capabilities. So back to the web. After an hour of searching, nada. And no one even complaining about this apparent "missing" feature. So I hit the manual, and notice that FAXing from a computer is only supported in Windows.
    At this point, I'm not even going to try to get the "Copy" function working.
    OFFICEMAX Knowledgeable Sales Staff: FAIL
    EPSON Customer Support: FAIL
    EPSON Product: FAIL
    EPSON Integrity: FAIL
    So, in summary, this is a bi-function, not a multi-function, device. It prints and scans. They should put this on the box so people know what they're getting (or in this case, not getting). It's a real shame too, because I went with EPSON because Hewlett Packard did something similar with a computer I bought. The machine was billed as a multimedia and entertainment computer, yet, it couldn't play a game that was 5 years old. Do any of these companies have their metaphoric poop together?
    And don't get me started on Lexmark.

    Epson has the (annoying to me) built-in default of numbering each scan; so whatever name you would decide to use, you would still wind up with "mypicture093.jpg" for instance. That is true if you use the Epson Scan software.In any case, if you use that, once you click on "scan", you should get a new pop up window where you can enter the name (called Prefix by Epson) and where to save it. You cannot get rid of the "start number", but you can delete the number once the icon appears on your desktop or in a folder: just click it once and then hit "return" on your keyboard and you can change part of the name or the entire name for that matter.
    If you choose to use the OS built-in app (under System Preferences -> Print & Fax), simply highlight the Artisan 810 and click on Scan and then on "open scanner"; you are then presented with a new window where you can change all sorts of settings incl. the name.

  • Anyone successfully install a epson artisan 810?

    greetings all,
    has anyone successfully install a epson artisan 810 on a macpro 3.1 with Leopard (10.5.8) on it or any mac with 10.5.8?  I have tried numerous ways after reading others posts all over.  I just ordered a wifi card to see if that would get it going as wifi, the 2008 macpro basic model did not have wifi.  I can get it to print out of all my graphic programs connecting it thru usb direct using the artisan 835 driver.  It will not scan out of photoshop I have to use Espon Scan (the bundled scanning software).
    Any help would be appreciated
    Thanks

    Hmmm...accordin' to Epson, the software you needed should have been included on a software CD. Epson sez you can add a printer via Bonjour. I see various versions of the all-in-one software on Epson's website, including stuff for 10.5.8. and no, it'll probably not scan via Photoshop. I think you have to install some kinda Twain plugin for the Epson scanner from the Photoshop DVD (optional install??).   You may have to find out and manually add the printer's IP address...sorry I couldn't be of more help
    John B

  • Need help getting OS 10.4.11 to recognize my new Epson Artisan 810

    I just got an Epson Artisan 810 all in one printer. My macbook recognizes the printer (running through my wireless hub) but not the scanner. I have attempted to download the scanner drivers twice now.
    Do I need to upgrade to Snow Leopard for this to work? I am operating with 10.4.11 and was previously using an HP Deskjet 950C.
    Any suggestions?

    Welcome to Apple Discussions, lynnd33,
    Do I need to upgrade to Snow Leopard for this to work?
    No. It should work with Mac OS X 10.3.9, 10.4.11, 10.5.x, or 10.6.x
    I just got an Epson Artisan 810 all in one printer. My macbook recognizes the printer (running through my wireless hub) but not the scanner.
    You did not say, so did you restart your computer after installing the software and network connection? You might consider power cycling everything, i.e., shutdown everything, disconnect the broadband modem and hub from power, and wait 10-15 seconds. Then plug in power to Braodband modem first, wait about 5 seconds and plug in wireless hub/router. Once both devices light up normally turn on the printer and lastly, your computer. Once the computer is back up, repair disk permissions with Disk Utility.
    HTH

  • Epson Artisan 810 and Snow Leopard

    Up until yesterday, a new Epson Artisan 810 all-in-one printer, connected direct to the Mac via USB, worked perfectly.
    Now the printer queue icon appears, disappears and nothing happens. I am able to use the all-in-one's scanning feature via Image Capture, and printing seems to work on my 17-inch Early 2008 MacBook Pro.
    So far I've gone through the repair disk permissions route and reset the printing system. I also reinstalled Epson's Snow Leopard printer drives. No change.
    Another printer, an Ethernet networked Xerox Phaser 8560DN works fine.
    I welcome the collective wisdom of this board to solve this problem before I go to Epson and have a headache.
    Peace,
    Gene

    using iphoto on macbook with 10.6.2. Not able to print from iphoto. Get ijpcfoundation plugin error. have seen some posts and tried fixes described but no solution yet. Scheduled apple expert call and was told basically they didn't have a fix and might consider buying a new printer. This is my first mac product and switched from pc to avoid problems like this. Hard to believe that is the customer service you get from Apple.

  • White screen problem after updating to 1.1 firmware

    My 2G iPod Nano worked fine with 1.0.1 and 1.0.2 firmware but after updating to 1.1 I get white screen everytime I turn it on after longer period of time. Turning the iPod off and then right back on makes it work again. I have done restore 3 times without effect. I even removed the firmware files so that iTunes downloads them again when doing the restore but that didn't work either.
    Should I return it or wait for new firmware? Has anyone else had this problem after updating to 1.1?

    Disconnect iPod and close iTunes.
    Firmware files are in "Documents and Settings\username\Application Data\Apple Computer\iTunes\iPod Software Updates" folder.
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    Disconnect from network (I switched off my wlan) so that iTunes can't download the new version. Connect your iPod and do Restore, iTunes will now use the old firmware files because it can't connect to the internet.
    Fujitsu Siemens Amilo M3438G   Windows XP  

  • Photoshop CS2 problems after updating to 10.4.5.?

    Anybody notice Photoshop CS problems after updating to 10.4.5.?

    Hello I had the same problem
    I found the following information that helped me.....
    Program errors occur when software conflicts arise due to an updated operating system. You can resolve these errors when you also update the driver software that causes the conflict or when you update the operating system. Program errors can also occur because of a damaged Photoshop preference file, or if there is a problem with a phone or internet connection. The Apple Disk Utility fixes file system errors that can also cause program errors.
    Error "Could not complete your request..." or "Could not create a new document..." (Photoshop CS2 on Mac OS X v10.4)
    Issue
    Adobe Photoshop CS2 returns one of the following error messages:
    "Could not complete your request because of a program error" when you try to open a file.
    "Could not create a new document because of a program error" when you try to create a new file.
    Solution 1:
    Install the most recent update to Mac OS.
    Solution 2:
    Re-create your preferences files.
    1. Hold CommandOptionShift when you start Photoshop.
    2. Click Yes to the message, "Delete the Adobe Photoshop Settings file?"
    Solution 3:
    Disconnect your Internet connection.
    To disconnect your Internet connection, do one of the following:
    If you are connected to the Internet via a telephone modem, then disconnect from the modem.
    If you are connected to the Internet via cable modem or DSL, then disconnect the ethernet cable from your computer.
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    Use a disk repair utility.
    Restart your Mac in Single User mode and run fsck -fy . For more information about the fsck command, please visit the Apple website at http:/docs.info.apple.comarticle.html?artnum=106214 .
    Solution 5:
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    Determine if your printer and video card (and any other peripherals you might have) are compatible with Mac OS X v10.4, and visit the manufacturers' websites to update the drivers.
    Solution 6:
    Re-create your printers in Mac OS X.
    To re-create your printers, first delete them and then add them again.
    To delete your printers:
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    2. Select Print & Fax, and click Printing.
    3. Select each printer in the list and click the delete key (the minus key).
    For instructions on how to add your printers again, see "Setting up to print to a printer" in Mac Help or search Help using the phrase "add a printer."
    The one that fixed it for me was solution 6 -- re-creating my printers
    I don't know why but it could be worth a try
    Good luck
    ADAM
    17" Powerbook G3 iMac   Mac OS X (10.4.3)  
    17" Powerbook G3 iMac   Mac OS X (10.4.3)  
    17" Powerbook + G3 iMac   Mac OS X (10.4.5)  

  • My itunes opens after 2-3 hrs after doubleclicking it to open;it happened once or twice  with itunes 11.x , but its a constant problem after updating itunes to 12.x ....my operating system win7;processor i5 intel haswell and 4gb ram...i hav no issue

    My itunes opens  2-3 hrs after doubleclicking it to open;it happened once or twice  with itunes 11.x , but its a constant problem after updating itunes to the latest 12.0.1....my operating system windows7;processor i5 intel haswell and 4gb ram...i have no issue with opening other big programs....i tried uninstalling completely the itunes and reinstalling it as i thought at first it is not opening (because it takes really long time) and i followed the following support pages
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    My itunes opens  2-3 hrs after doubleclicking it to open;it happened once or twice  with itunes 11.x , but its a constant problem after updating itunes to the latest 12.0.1....my operating system windows7;processor i5 intel haswell and 4gb ram...i have no issue with opening other big programs....i tried uninstalling completely the itunes and reinstalling it as i thought at first it is not opening (because it takes really long time) and i followed the following support pages
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    now i realized,it opens after 2-3 hrs and at will...after opening it keeps hanging.finally it doesnot again open immediately after closing...kindly help me out as soon as possible

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    SSince Apple does not support downgrading the iOS I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

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    I am facing the same issue! I bought 5c few days back
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    Scr000003.jpg ‏17 KB
    Scr000004.jpg ‏15 KB

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