Epson R3000 question. My issue is when I print on roll paper which is 13" wide, specifically custom sizes.  Anyone else having an issue?

I can't seem to adjust my image size exactly what I want to print on my 13" roll paper.  As an example, I have a panoramic photo that I wanted printed at 13" x 23" but the best I could custom size the print was 9" x 23".  I didn't get any resolution yellow triangle errors, it just wouldn't let me get to those dimensions I wanted.  I'm pretty new to all this so maybe I am doing something wrong.  I have tried custom sizes, ICC profiles which I think more just for printing and color control.  Any help would be appreciated.
By the way, the Epson R3000 is an awesome wide format printer if anyone was considering it.

I have tried cropping my photos in Aperture to the exact size I would like to print.  I adjsuted paper size through custom dimensions, image size is either set to custom or roll paper.  In the end it always seems to do whatever it wants. So I am wondering, am I asking Aperture and my printer driver to do something it can't do, therefore it restricts me?  I bought this printer so I could print wide format images but they are too narrow.  I don't want a 9" x23" image.  I want a 13" by 27" image. 
My other question is, I am shooting with a Nikon D90 12.6MP DSLR in RAW mode.  Yet, when I try to get something to print like 13x24, I get the yellow triangle resolution error in Aperture.  Apparently, the resolution isn't high enough, but it seems weird because my camera is taking inceredibly high resolution photos.

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