Error 1310

Adobe reader stopped working and when I reinstall, I get this message: error 1310 error to writing to file c\program files......verify that you have access to that directory.
I am using windows 7. Can anyone help me? Thanks!

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Error 1310: my monthslong nightmare, my scourge, my nemesis

Several months ago -- after installing a new version of Adobe Reader, I strongly suspect -- I began having a problem with Acrobat. Every time I log in to any user account on my laptop, an installation program activates, claiming to be "Configuring Acrobat 7.1.0." Every time, it stops with this error message:
Error 1310.Error writing to file: C\Program Files\Adobe\Acrobat7.0\ActiveX\AcroIEHelper.dll. Verify that you have access to that directory.
Cancel Retry Ignore
Screwy punctuation is exactly as it appears on my screen.
Canceling gets me out of the installer, but it doesn't make the problem go away -- the next time I start a session, the installer comes up all over again. Retry never works. Ignore seems to work -- then it makes me restart my system, and after I do, the installer comes up all over again. AAAARRRRGGGHHH.
The ...\Acrobat7.0\ActiveX directory contains three visible files. I can't delete any of them. I can't rename any of them. I can't delete the directory. Despite the fact that I am the system administrator, with all attendant privileges thereto, I am totally locked out from modifying this directory in any way. I can't even use my system administrator privileges to change system administrator privileges on this directory. It has gone rogue.
I've uninstalled all instances of Adobe Reader on my machine. No effect. I've tried to repair my installation of Acrobat. No effect. I hesitate to uninstall Acrobat because if I do, I'm worried that I won't be able to reinstall it.
I cannot be the only one this is happening to. Please give me an answer before I go Milton on somebody.
P.S. I'm on a Toshiba Satellite A510 laptop running Windows Vista.

OK, it figures that after suffering through this problem for months, I manage to solve it just minutes after posting my query.
I went into the ...\Acrobat 7.0\ActiveX directory and opened up the security settings again. This time, just monkeying around, I tried changing the ownership of the directory from SYSTEM to the name of the user account I was logged into. Incredibly, when I did that, I was suddenly able to change the security settings, which I couldn't do as the system administrator! Emboldened, I tried changing the ownership of the three undeletable files in the directory, and after doing so, I was able to change their security settings too. Having done so, I deleted the whole kit and caboodle and restarted my system. The installer ran once, completed without errors, restarted my system one more time and has not reared its head again. It's insane, but it worked.

Error 1310 while installing itunes, config.msi folder missing, Vista home edition.

I get the following error when installing itunes 10.5.3 on my Windows Vista 32Bit premium home edition:
Error 1310. Error writing to file: C:\Config.Msi\4361d.rbf. Verify that you have access to that directory.
I cannot find the folder mentioned above.

I have the same problem. I've tried tons of ways to solve that. Finally I suceed today.
I closed all the antivirus and computer/device backup programs and elevate the pession of Config.Msi folder to the current user (by right clicking the folder, add the name of current account under security tab).
Then I reinstalled the updates, it worked fine.
I think one of those methods may be enough to solve the problem, but I'm not sure which is.

Reader v11 Update fails on Windows Vista (entire network) with error 1310

Tried to run the Reader v11 updater after installing v11. It fails comsistently with error 1310, although the file in the error message is different each time. The file is usually, but not always, in the folder config.msi.
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This problem could be solved easily if the updater would prompt the user for a retry on error, instead of automatically rolling back. For the main installer, the user is prompted to retry, but not for the updater. We run plenty of installers in the school without problems, but the Reader updates are always difficult.
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Lorraine, I posted a question in the Adobe Reader forums about the
problems we have with the updaters. I got back this response, they
are blaming it on other software and the Windows Installer. I think
that can't be true, we install all kinds of stuff without problems.
So I think the truth is they've done a crappy job on their updaters.
The latest update is for an extremely serious vulnerability, it's
active in the wild and has made the national news. So if we can't
install the update, then I think we have to move away from Adobe
altogether, to another reader.
Can you think of any reason not to do this?

Error 1310 when trying to update Acrobat X Pro?

I keep getting error 1310 when I try to update Acrobat X Error writing to file C:\config.ms.\2c20c8I.rbf. Verify you have access to that file.
Windows Vista computer. I am signed on as an administrator with full access. A while back, I was having the same issue with the Master Suite CC and an Adobe Tech had me try many things with no success. Finally all other updates have installed except this one. The tech worked with me and verified the file was ther and was set up tp be accessable. Still no luck. Any ideas, anyone?

Yes, I checked the file location. It is there and I supposedly have access to it. I went thru this all with an Adobe tech in the past when none of the other Cloud apps would update. Now the only update left is Acrobat x Pro which still gives me the same message. Please note again that I have been getting this message in the past and the message is a common one if you google it and look at all the responses. This is not just my problem!

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In trying to install Adobe Acrobat X Pro from either a purchased DVD or from an Adobe download I get an Error message: Error 1310 and the installation will nor proceed. It asks to verify access to C:\Program Data\Adobe\ Adobe PDF\Distiller\Startup\example.ps. This complete directory is present in my C:\ drive. How do I verify this access and what must be done to successfully install Acrobat X Pro?

don't use email.
open your thread in a browser, Re: Error 1310 on trying to install Adobe Acrobat X Pro. Software will not install.
and click the camera icon to insert an image.

Error 1310 when trying to download Adobe reader.

I keep getting error 1310 when downloading adobe reader:
Error 1310. Error writing to file. C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.dll. Verify that you have access to that directory.
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Hello,
Welcome to Adobe Forums.
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Thanks,
Vikram

Error 1310.Error writing to file for CS2 install on Win7 for Adobe 7 Pro

I have Adobe 7 Pro that needs to be installed on a Win7 machine that is not supported by Adobe. They provide a CS2 version with a new serial number for replacement of my product since my product cannot be activated anymore.
When I try to install it, I get the following error after the install process has started.
Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 7.0\Active X\AcroPDF.DEU. Verify that you have access to that directory.
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Hi shooter-1971,
Acrobat 7 is not supported on windows 7.
But you might want to refer to the troubleshooting steps mentioned in the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Error 1310 is usually related to insufficient permissions on the folder. Please try enabling the hidden Admin account on Windows 7 and try installing the software and check.
To enable hidden admin account you can refer : http://social.technet.microsoft.com/wiki/contents/articles/3040.enable-disable-the-local-h idden-built-in-administrator-account-in-windows-7.aspx

I am getting an "Error 1310 message while trying to install. What can I do to fix this?

I am getting an "Error 1310 message while trying to install. What can I do to fix this?

Error "1310: Error writing to file: C:Config.Msi..."
Mylenium

Error 1310. Error writing to file....Verify that you have access to that directory

Hi
My system is running Win 7 Professional 32 bit with 4gig RAM
I am experiencing a problem installing a piece of software - Laplink PC Mover - I need to migrate to my new machine.
The installer starts and the grinds to a halt with the error message:
"Error 1310. Error writing to file: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Laplink PCMover Professional\Visit Laplink.com.url. Verify that you have access to that directory"
I understand from Laplink Tech Support that this is a generic Windows Installer problem, and searching the web it seems to crop up a lot.
I have done a lot of searching, including this site.
I have tried the solutions I have found so far:
Run as Administrator [my user profile has administrator rights but I tried that anyway]
Run from the Administrator user account
Install in Safe Mode - Windows tells me the installer is not available in safe mode!!!
Un-registering and re-registering the installer via msiexec
Using the SubInACL tool to repair file and registry permissions
After all of this, I get the same result - the installer halts with the same message.
Can anybody help? I am desperate to avoid two days solid re-installing all my expensive software, finding product keys etc.

Hi,
You can test in Clean Boot mode to avoid the software conflicts, in experience, some anti-virus program would lead this corruption.
Alex Zhao
TechNet Community Support

Error 1310. error writing to file: c:\programdata\adobe\acrobat\9.0\replicate\security\directories.acrodata. Verify that you have access to that directory.

Help!!

Hi C Lithgo ,
I would request you to please refer to the below mentioned link.Here is the document to fix the error 1310 issue.
Hope this will help.
https://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Stay well.
Regards
Sukrit Dhingra

Acrobat 10 Pro: Unable to Install Updates After Virus Removed: Receive Error 1310 ?

Acrobat 10 Pro: Unable to Install Updates After Virus Removed: Receive Error 1310 ?
Attempted to re-install the original Adobe Acrobat 10 Pro from the disk provided with the purchase; and it has put me in a trial; and is requesting that I purchase the software I already paid for, two years ago.

You can try a repair (may need to go to Control Panel>Programs & Features). A reinstall is a last resort, but if you go there be sure to uninstall from the control panel, run http://labs.adobe.com/downloads/acrobatcleaner.html, and remove any part left of the Acrobat folder. Then reboot as the administrator and reinstall. Be sure to disable antivirus during the install.

I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error w

I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error writing to file: c:\Config.Msi\feea.rbf. What do I do?

Hi Beverly ,
Please refer to the following and see if this helps.
https://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards
Sukrit Dhingra

Keep getting Error 1310

Loading ele 10 into vista. Stops and asks to verify access to E_ImageStackLR.prg.

Hi
The document is not specifically for elements 10 but the steps might be useful
http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Hope It Helps
Thanks

Adobe reader installation Error 1310

How do I resolve?

this worked for, at least, one other person with the same error while trying to install adobe reader: http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html

Error 1310

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