Error -201342 "Unsupported Accessory" when using MAX to create tasks PXIe-4330 & TB-4330.

Hi all!
I have an -18 slot PXI chassis with multiple PXIe-4330 and TB-4330 installed. When attaching any TB-4330 to the -4330 module within slot 11 and generating a task within MAX, the system returns the following error: "-201342, unsupported accessory". Any task can read all other slots without generating an error.
I don't expect this to be SN based as the TB is interchangable with -4330s in other slots though MAX will not allow me to add a TB-4330 to the configuration.
How can i help MAX see the TB-4330 within slot 11? Is there a driver update that corrects this?
Thank you!

Hi Mlvca,
Our support team is currently working on this issue. If there are any other suggestions, please feel free to post.
Sunaina K.
Product Manager
Embedded Systems

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Error -201342 "Unsupport​ed Accessory" when using MAX to create tasks PXIe-4330 & TB-4330.

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Error -201342 "Unsupported Accessory" when using MAX to create tasks PXIe-4330 & TB-4330.