Error(-50) =iPods cannot be updated. Unknown error occured(-50)

2GB nano. New to iPods. Help... Spent the last 4 days reading, plugging, unplugging into different usb ports on computer, reading some more and emailing Apple support. (Still waiting for a response)
I downloaded an audiobook from iTunes which is in my library and playlist. I tried to transfer manually from iTunes. Also purchased album from iTunes using my laptop. No problem transferring the album from laptop but constant Unknown errors (-50) when trying from my Dell. It is also new.
I have tried almost everything I have read about here. What's the secret I am missing?
I thought maybe because I originally logged into iTunes from laptop but then I read you can authorize up to 5 computers so I authorized both. Now if there is a trick to this, I'm stumped.
What happened to "User Friendly"? This Christmas Gift may be going back.
Dell Dimension E520   Windows XP  
Dell Dimension E520   Windows XP  

have you tried to close the ipodservice?
http://discussions.apple.com/thread.jspa?messageID=3358348&#3358348

Similar Messages

  • IPod cannot be updated Unknown error-48

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    Hey!
    Just an update since last week.
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    iMac G5 1.8GHz 20"   Mac OS X (10.4.7)   ipod 30GB Video Black v.1.2 Agent 18 Case iTunes 7.0 Bose Sounddock
    iMac G5 1.8GHz 20"   Mac OS X (10.4.7)   ipod 30GB Video Black v.1.2 Agent 18 Case iTunes 7.0 Bose Sounddock

  • My Ipod mini gives error -47 (ipod cannot be updated, the required file is in use).

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    I just tries that,
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  • HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

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    <E-mail Edited by Host>

    You might try reading the entire help document you linked from:
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  • ITunes error -50 - iPod cannot be updated

    Hi,
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    Same issue here, only I get:
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  • Manually Manage Music Option get error The iPod cannot be updated error(-50

    I am following the instructions on how to move music to a new computer. When I get to the step "Switch the iPod to manual update and enable disk use" and try to apply the 'Manually manage music' option, I get the following error: 'The iPod (my iPod) cannot be updated. An unknown error occurred (-50). I have tried moving my dock between the two USB ports on my Dell but nothing works..can someone help?

    I tried some additional things and it seems to have fixed the problem.
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    I renamed the iPod and then set up what I wanted to sync with it. I have made a couple of changes and they have worked.

  • Error:the ipod cannot be updated. the disc could not be read from or writte

    May sound silly I am sorry, new to this. Just got an ipod shuffle and have gone through all troubleshooting suggestions ie: restore ipod, reinstall software etc. Am getting an error: "The ipod "administrator's ipod" cannot be updated. The disc could not be read from or written to". This occurs when I click and drag a playlist from the source section to my ipod in the source section. Getting a wee bit discouraged by reading all the problems associated with this ipod and am hoping for an easy fix to slide past further frustration. Please help. Thank you muchly.
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    Go to the iPod Shuffle Support Page, look around in there, and follow the troubleshooting steps in the article entitled "Can't be written to" or words to that effect.

  • Error message: iPod cannot be updated. The required file cannot be found.

    Each time I sync my 5th generation iPod to my laptop and open iTunes, I get the message "iPod cannot be updated. The required file cannot be found." My husband already updated my iPod with the most current Updater (6/28/06). Any thoughts or suggestions?

    After looking further into the archives, I got an answer to my question. There is a file called "iPod Photo Cache", located in the Pictures folder, that should be moved to Trash. Once done, the error message pops up no more!

  • Ipod cannot be synced unknown error occured (-48)

    _Help needed please!_
    I've just got a new laptop, downloaded the latest version of itunes on it, connected my ipod to it (old click wheel version 20GB) and this error message keeps popping up:
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    I've never had a problem with my ipod or itunes before, but now this error keeps occuring and it won't let me add any music to my ipod or remove any music from my ipod.
    I preferably don't want to restore my ipod because i don't have all the music on it on my new laptop, so I'd lose a lot. I gather syncing the ipod will match what's in the itunes library to the actual ipod? I don't want to do this anyway as I have nothing in my itunes library & i don't want the music that is on my ipod removed, so i'm very confused....
    *Anyone have any ideas of what i should do?????*

    Your iPod will mimic your iTunes so if there is no music in the library it will wipe the other music that you have on there off so if you don't want to lose the music its probably not a good idea to connect it
    as for the error
    the same thing happened to mine for a while when i first got my ipod it would sync 250 songs or so and then come up with the same thing.

  • IPod cant be updated (unknown error -50)

    I made a fresh install of WinXP pro (with a nLite customized CD). I installed iTunes (current version) and my iPod Shuffle is recognized by the program. But if I try to copy songs to my iPod, iTunes says that my iPod cant be updated. The volume cant be read or written. Sometimes a 2nd error message occurs that says unknown error (-50).
    I get no error message during startup of iTunes, the iPod is recognized by iTunes and Windows as well. All seems to be working, but it dont if I tried to update the iPod. I assume that a needed service of windows maybe missing, but dont know which one are necessary.
    I also tried to reset my iPod. But this do not work with this version of iTunes. So I use the older program ipodsetup to reset my iPod to version 1.14 but this doesnt solve my prob too.
    Any ideas? Plz help!
    Plz help.

    It's weird. I format my iPod and plug it into usb again. iTunes popup and asked for a name of the new iPod. I choose one and I choose autofill, too. Then iTunes filled up my iPod with songs. So far every thing was ok. But after this op was finished, I make some settings which needs to be saved on my iPod Shuffle and of course the same error occurs again. I cant put songs on it manually, this seems only to work on 1st launch of iTunes (u know every time u start iTunes the message "dont plug off iPod..." appears, where I got no errors messages at all).
    I need ur support becuz I cant figure out the reason why this happens! I cant use my iPod becuz I cant choose which music has to be copied on it.

  • Im trying to put music on my iPod, but it keeps saying "iPod cannot be synced unknown error occurred". Whats wrong?

    I tried to put music on my ipod and it keeps saying "cannot sync ipod unknown error occured" whats wrong??

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
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  • Ipod cannot be updated (-50 error) when trying to upload album art

    For some reason, when I check the "Display album artwork on your ipod" box, I'll end up with an -50 error, even though the album art is already in iTunes and I can upload songs/photos/videos just fine. Latest version of iTunes and iPod FW.
    I've tried unchecking/rechecking the box, ejecting the ipod, restarting the ipod, itunes, Windows, to no avail. Hoping it's just an annoying problem with a simple solution.

    disconnect your ipod without ejecting it using itunes. just unplug it, and all the artwork should be there

  • Ipod cannot be synced, unknown error (-50)

    I receive the above error when I try to get my new (less then 7 days) 30gb ipod to sync my pictures from iphoto. If i disable the iphoto option i can sync everything else OK. I've also treid restoring the ipod (twice) and still no luck.
    One thing I've noticed is that when I enable the iphoto option it doesnt allow to me choose selected albums.
    any help would be greatly appreciated.
    (ps Music=7GB, Iphoto=2000 pics (around 2GB). Its a 2gb intel imac, 1gb ram, 250 gb drive. all up to date).

    It was actually a problem with my iphoto library,
    this sorted it.
    http://discussions.apple.com/thread.jspa?threadID=778068&tstart=0

  • Ipod cannot be updated, an unknown error has occurred. (-48)

    I'm at the end of my tether right now. I updated iTunes to the newest version, then updated my iPod. Now I'm getting the error message "Ipod cannot be updated, an unknown error has occurred. (-48)". I've searched the site and other forums and I can't find anyone with that same message who can help me. I've tried installing an older version of iTunes but I can't use it because my iPod has been updated to work with the newest one. I've uninstalled and reinstalled iTunes, nothing helped.
    So my questions are:
    1) Any way I can uninstall the update I did for my iPod? That is, so it is compatible with older versions again.
    2) What could be causing this message?
    3) Is there an e-mail address for apple, who seem wholly uninterested in what happens with their product once the £235 has been paid for it?
    Any help is appreciated.

    Interesting, that error code doesn't seem to appear on the iPod support pages. Since it's saying "The iPod cannot be updated" it sounds like it's indicating there's a problem with the iPod... although with "unknown error" it's hard to say for sure. My recommendation would be that you try restoring your iPod, and then giving it another go. If you're uncertain about the restore process, take a look at this article, it should answer your questions.
    http://docs.info.apple.com/article.html?artnum=60983
    Once you restore it, try updating it again in iTunes. If you have any more problems or questions, feel free to reply, and I'll see what I can do to help.
    Best wishes!
    CG

  • "ipod cannot be updated becuase the required file is in use"

    I upgraded to itunes 7 this weekend and so did my husband. I am running the latest versions of all mac software with my fifth gen ipod and he is running the same with the ipod mini. We both get teh same error message:
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    I have tried the following with and without guidance from tech support:
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    trying to reinstall itunes 6 instead
    removing login in items from automatically starting
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    I stumped tech support yesterday. Anyone else having a similar problem?

    I'm another one who is having this problem. Though it doesnt seem to effect the downloads or the files, it pops up every so often. Cant figure out what file its referring to or what cant be updated. Def has to do with the latest version of iTunes.

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