Error Code:9 Failed to connect to Native Directory

Hello everyone
I am getting this kind of error "Error Code:9 Failed to connect to Native Directory" while I am trying to open shared services console. I am not even able to open the EPM System Configurator. Please provide me some suggestions on this. Also my configtool_err log is as follows
com.hyperion.cis.config.Configurator, ERROR, Error:
java.lang.reflect.InvocationTargetException
     at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
     at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
     at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
     at java.lang.reflect.Constructor.newInstance(Constructor.java:494)
     at com.hyperion.cis.config.Configurator.loadProductDBConfigurators(Configurator.java:210)
     at com.hyperion.config.wizard.impl.RegistryWizardState$1.validate(RegistryWizardState.java:205)
     at com.hyperion.cis.config.wizard.adapter.WizardFormAdapterPanel.queryExit(WizardFormAdapterPanel.java:95)
     at com.installshield.wizard.awt.AWTWizardUI.doNext(Unknown Source)
     at com.installshield.wizard.awt.AWTWizardUI.actionPerformed(Unknown Source)
     at com.installshield.wizard.swing.SwingWizardUI.actionPerformed(SwingWizardUI.java:1693)
     at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.notifyListeners(SwingWizardUI.java:1899)
     at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.actionPerformed(SwingWizardUI.java:1894)
     at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1849)
     at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2169)
     at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:420)
     at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:258)
     at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:236)
     at java.awt.Component.processMouseEvent(Component.java:5517)
     at javax.swing.JComponent.processMouseEvent(JComponent.java:3135)
     at java.awt.Component.processEvent(Component.java:5282)
     at java.awt.Container.processEvent(Container.java:1966)
     at java.awt.Component.dispatchEventImpl(Component.java:3984)
     at java.awt.Container.dispatchEventImpl(Container.java:2024)
     at java.awt.Component.dispatchEvent(Component.java:3819)
     at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4212)
     at java.awt.LightweightDispatcher.processMouseEvent(Container.java:3892)
     at java.awt.LightweightDispatcher.dispatchEvent(Container.java:3822)
     at java.awt.Container.dispatchEventImpl(Container.java:2010)
     at java.awt.Window.dispatchEventImpl(Window.java:1791)
     at java.awt.Component.dispatchEvent(Component.java:3819)
     at java.awt.EventQueue.dispatchEvent(EventQueue.java:463)
     at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:242)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:163)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:157)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:149)
     at java.awt.EventDispatchThread.run(EventDispatchThread.java:110)
Caused by: java.lang.NullPointerException
     at com.hyperion.foundation.config.FoundationDbConfigurator.isHubInstalled(FoundationDbConfigurator.java:133)
     at com.hyperion.foundation.config.FoundationDbConfigurator.<init>(FoundationDbConfigurator.java:38)
     ... 36 more
Thanks in advance
Sampath
Edited by: 929559 on Apr 23, 2012 7:36 AM

Hi,
Are you trying to login with the Native Admin user ? which URL you are using to login to Shared Services ?

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    12/18/12 10:23:12:168 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  |    (AdobeMediaEncoderCS6-6/6.0.2)
    12/18/12 10:23:12:168 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  |    (FlashPro12.0/12.0.2)
    12/18/12 10:23:12:168 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  |    (PhotoshopCameraRaw7-7.0/7.3.37)
    12/18/12 10:23:12:168 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  |
    12/18/12 10:23:12:168 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Downloading (AdobeExtensionManagerCS6-6.0/6.0.4) ...
    12/18/12 10:23:13:593 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Successfully downloadeded (AdobeExtensionManagerCS6-6.0/6.0.4) ...
    12/18/12 10:23:13:593 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Downloading (AdobeMediaEncoderCS6-6/6.0.2) ...
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    12/18/12 10:23:37:696 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Downloading (FlashPro12.0/12.0.2) ...
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    12/18/12 10:27:30:115 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Downloading (PhotoshopCameraRaw7-7.0/7.3.37) ...
    12/18/12 10:28:02:341 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Successfully downloadeded (PhotoshopCameraRaw7-7.0/7.3.37) ...
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    12/18/12 10:28:02:341 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | **************************************************
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    12/18/12 10:28:13:791 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Successfully installed (AdobeExtensionManagerCS6-6.0/6.0.4) ...
    12/18/12 10:28:13:791 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Installing (AdobeMediaEncoderCS6-6/6.0.2) ...
    12/18/12 10:29:04:381 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | InstallUpdates is successfull
    12/18/12 10:29:04:381 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Successfully installed (AdobeMediaEncoderCS6-6/6.0.2) ...
    12/18/12 10:29:04:381 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Installing (FlashPro12.0/12.0.2) ...
    12/18/12 10:31:09:920 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | InstallUpdates is successfull
    12/18/12 10:31:09:921 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Successfully installed (FlashPro12.0/12.0.2) ...
    12/18/12 10:31:09:921 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Installing (PhotoshopCameraRaw7-7.0/7.3.37) ...
    12/18/12 10:31:34:624 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | InstallUpdates is successfull
    12/18/12 10:31:34:625 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | *** Successfully installed (PhotoshopCameraRaw7-7.0/7.3.37) ...
    12/18/12 10:31:34:625 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | All Updates installed successfully ...
    12/18/12 10:31:34:625 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | **************************************************
    12/18/12 10:31:34:625 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | Following Updates were successfully installed :
    12/18/12 10:31:34:625 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  |                     (AdobeExtensionManagerCS6-6.0/6.0.4)
    12/18/12 10:31:34:625 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  |                     (AdobeMediaEncoderCS6-6/6.0.2)
    12/18/12 10:31:34:625 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  |                     (FlashPro12.0/12.0.2)
    12/18/12 10:31:34:625 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  |                     (PhotoshopCameraRaw7-7.0/7.3.37)
    12/18/12 10:31:34:625 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | **************************************************
    12/18/12 10:31:34:701 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | ##################################################
    12/18/12 10:31:34:701 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | Ending the RemoteUpdateManager Return Code (0)
    12/18/12 10:31:34:701 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | ##################################################
    12/18/12 10:31:34:701 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | ##################################################
    12/18/12 10:31:34:701 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  |
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    <?xml version="1.0" encoding="UTF-8" standalone="no"?>
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        <Application appID="webfeed">
            <Domain>http://adobeupdates.collemcvoy.com</Domain>
            <URL>/AUSST/webfeed/oobe/aam10/mac/</URL>
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        <Application appID="webfeed20">
            <Domain>http://adobeupdates.collemcvoy.com</Domain>
            <URL>/AUSST/webfeed/oobe/aam20/mac/</URL>
            <Port>80</Port>
        </Application>
        <Application appID="updates">
            <Domain>http://adobeupdates.collemcvoy.com</Domain>
            <URL>/AUSST/updates/oobe/aam10/mac/</URL>
            <Port>80</Port>
        </Application>
        <Application appID="updates20">
            <Domain>http://adobeupdates.collemcvoy.com</Domain>
            <URL>/AUSST/updates/oobe/aam20/mac/</URL>
            <Port>80</Port>
        </Application>
    </Overrides>
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