Error COM_PRODUCT812 when syncing products with Attribute Set Type

Question

Good Morning,
I was wondering if anyone could help me with an error I am receiving when synchronizing products over with a set type for the MARC table.
I get the following error for some products when I load them initially.  I only get this error on the initial load of the product and if I comment out the code in IF_EX_PRODUCT_CUSTOMER2~MAP_R3_TO_CRM_MATERIAL to populate the set type it runs fine, so it does not seem to be data related since I can comment the code back in and resync the product and it comes over fine with the set type information included.
Any help would be appreciate.
Here is the error message a receive
Serious error in tables or in program
Message no. COM_PRODUCT812
Diagnosis
This message is issued in unanticipated situations.
For example, tables do not have corresponding data records. Missing information in the records in the one table is read from the other table, however the relevant data record does not exist.
Here is the code from IF_EX_PRODUCT_CUSTOMER2~MAP_R3_TO_CRM_MATERIAL that fills the set type informaiton.  The set type is made up of product ID and plant as the key fields and profit center as the zz00010 field
               WHEN 'ZMARC_SET'.
          IF is_mara-material = lv_ext-field2(18).
            CLEAR ls_zmarc_set.
            ls_zmarc_set-relation-owner   =  'X'.
            ls_zmarc_set-relation-logsys  =  cs_product_bdoc-header-com_product-logsys.
            ls_zmarc_set_row-data-zzk0010 = lv_ext-field2(18).
            lv_temp_string = ls_zmarc_set_row-data-zzk0010.
            lv_is_numeric = zl_crm_utils=>is_numeric( iv_text = lv_temp_string ).
            IF lv_is_numeric = '1'.
              SHIFT ls_zmarc_set_row-data-zzk0010 LEFT DELETING LEADING '0'.
            ENDIF.
            ls_zmarc_set_row-data-zzk0011 = lv_ext-field2+18(4).
            ls_zmarc_set_row-data-zz0010 = lv_ext-field2+22(10).
            lv_temp_string = ls_zmarc_set_row-data-zz0010.
            lv_is_numeric = zl_crm_utils=>is_numeric( iv_text = lv_temp_string ).
            IF lv_is_numeric = '1'.
              SHIFT ls_zmarc_set_row-data-zz0010 LEFT DELETING LEADING '0'.
            ENDIF.
            APPEND ls_zmarc_set_row TO ls_zmarc_set-set.
            APPEND ls_zmarc_set TO cs_product_bdoc-data-zmarc_set.
            APPEND ls_settype-frgtype_id TO cs_product_bdoc-data-mnt_settype.
          ENDIF.
Thanks,
Eric Matson

Answer 1

Hello Eric,
Without debugging, it is bit difficult to tell the actual reason for the above error.
If you are comfortable with debugging, then you can put the watch point in COM_PRODUCT812 and try to find the reason.
Please note that in order to debug, you have to de-register the queue R3AI_MATERIAL(for initial load) in CRM system.
Once you execute the load in txn:R3AS, you can see that in CRM txn:SMQ2, queue entry would be waiting for debugging.
Hope this helps.
Best Regards,
Shanthala Kudva.