​Error coming up states " warning some of the videos in your iTunes library including video "Dora" were  copied to the iPad "ellen's iPad " because they cannot be played on this

I purchased tv shows for my son over 4th of July weekend from iTunes on my iPad...he has been watching with no problem...yeste​rday I backed up my iPad and the videos were taken off while I was syncing it. Error coming up states " warning some of the videos in your iTunes library including video "Dora" were not copied to the iPad "ellen's iPad " because they cannot be played on this iPad was not copied because the video format is not supported by the iPad.....makes no sense since he watched the video on Friday on my iPad...I went into the properties of the video and under the summary tab states kind of video is mpeg-4video file...went into the folder on my pc and the file is listed as a m4v file...under the tab tv shows when my iPad is connected I have it checked to sync tv shows and to automatically include "all" episodes of "all shows" ....
I am using version 4.3.4 on my iPad and iTunes version 10.4 ...I even restored back to the original settings and still did not work....called apple twice yesterday and spoke to 2 different people and no one could help me.....I am able to load a movie from my pc to my iPad with no problem and the movie is a mpeg-4video file....totally​ clueless...

I kept having a similar problem - 3 out of the 10 videos I had on iTunes wouldn't sync. They were in the right format and I KNEW they worked on my iPod because I'd RECORDED them on my iPod. I finally figured out what to do! Go to the movies in your iTunes library. Click on one that does not sync. Click on "Advanced" at the top of iTunes and choose "Create iPod or iPhone version". Once that's finished, be sure you delete the old version so you don't keep getting the error (or have 2 copies of the same video) and sync. This should eliminate the problem. At least it did for me!

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    Thank you for using Apple Support Communities.
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