Some of the videos in your iTunes library were not copied to the iPhone because they cannot be played on this phone

I have been getting this error message even though I know that the videos I am trying to sync to my iPhone is in the right format, mp4. I have about 4 GB in videos and all of them are in this format but the new videos I am trying to sync to the phone (about 11 of them) in the same format cannot be copied over.
Any clue?
I am using iPhone 4 on the latest iTunes version on a Windows 7 PC

I kept having a similar problem - 3 out of the 10 videos I had on iTunes wouldn't sync. They were in the right format and I KNEW they worked on my iPod because I'd RECORDED them on my iPod. I finally figured out what to do! Go to the movies in your iTunes library. Click on one that does not sync. Click on "Advanced" at the top of iTunes and choose "Create iPod or iPhone version". Once that's finished, be sure you delete the old version so you don't keep getting the error (or have 2 copies of the same video) and sync. This should eliminate the problem. At least it did for me!

Similar Messages

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