Error downloading the Application/Framework files: DMZ issues

We have the sync servlet outside the DMZ. Users can do a sync of the data using this but when they want to download the WAR file (The Framework or Application) it doesnt let them do it.
The workaround that our basis guy has come up with is to go the Table where the PATH of the WAR file is stored (you can see this path in the Webconsole) and changed the relative name to include the full http://... name. This works, however is there a way to specify the location of framework or application file when we upload it using the WebConsole to include the full path instead of the relative path?
Thanks in advance

There is a field in the WebConsole where you can enter the domain name when uploading the war file.
When you click on "Upload Mobile Component", there is a text box named: "Domain in URL". Enter something like: company.com
In this way, the URL for app download will have a full qualified name.
Hope that helps.
Peter

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PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime
: 4.0.30319.18063
System.Deployment.dll
: 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.18063 built by: FX45RTMGDR
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url
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IDENTITIES
Deployment Identity
: DashboardDesigner.exe(en-us), Version=14.0.7007.1000, Culture=neutral, PublicKeyToken=c3bce3770c238a49, processorArchitecture=msil
APPLICATION SUMMARY
* Online only application.
* Trust url parameter is set.
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\zachary.b.krohn\Downloads\designer (6).application resulted in exception. Following failure messages were detected:
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COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [7/29/2014 6:14:00 PM] : Activation of C:\Users\zachary.b.krohn\Downloads\designer (6).application has started.
* [7/29/2014 6:14:00 PM] : Processing of deployment manifest has successfully completed.
* [7/29/2014 6:14:00 PM] : Installation of the application has started.
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Following errors were detected during this operation.
* [7/29/2014 6:14:00 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
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http://social.technet.microsoft.com/Forums/sharepoint/en-US/d6a5fd00-9fed-45c8-8fd4-591ee50c5273/dashboard-designer-andor-pps-not-working
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Here some screenshots, this error came back all few minutes!

Error downloading the Application/Framework files: DMZ issues

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