Error encountered while attaching a document in an appraisal

Hi Experts,
Good day. I have enabled or allowed an attachment to be included in an appraisal but I am getting this error while attaching a document "Read error during PC upload (header of the pop-up box), Include file in PC application Try Again? Yes / No / Cancel (message contents)". Any inputs as to why I got this error? I also checked table T77S0 for GENER/OBJSV and it shows with the value of 1 meaning it is activated, right? One more thing, do you also have an idea as to why I am getting this warning message for the description of the appraisal template: "You have maintained a description that is not displayed." It allows me save but I just want to know why this happens and what do I need to do for it not to appear because the client may get back to me and ask the same thing. Any inputs will be greatly appreciated. Please help.
Thanks in advance,
Arvin

did you install jacob ? with the correct version number described in the installation-guides.
jacob is not an oracle tool, which normally is only useful for COM-commands against windows.
What did you do with the image?

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