Error In Contract Generation

Hello Experts
We are getting an error in the contract generation process in SAP Sourcing system. The error message is coming as "Your request has failed because of an unexpected error. Contact the system administrator".
We checked the logs in FCI directory of Word Service and found the below error:
local3
DEBUG
class=WordService.asmx.cs;sessionid=5KySsFEBFeVrO-81cjHGL-8GUQ08RgEqedQA_SAP;username=-xxxxxxxxxxxx Soni;server=ABC123;method=finalCleanup;exception=System.IO.IOException: The process cannot access the file 'D:\fci\temp\635367863721207478\CONTENT1_RFP_Invitation.docx' because it is being used by another process.|   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)|   at System.IO.File.Delete(String path)|   at Frictionless.Web.Services.WordService.insertDocContent(DocumentContent tempContent, AssemblyDocMsg msg, String tempPath, Boolean bStructured, Int32 index) in c:\inetpub\wwwroot\WordService\App_Code\WordService.asmx.cs:line 2709|   at Frictionless.Web.Services.WordService.insertDocContents(AssemblyDocMsg msg, String tempPath, Boolean bStructured) in c:\inetpub\wwwroot\WordService\App_Code\WordService.asmx.cs:line 2593;stacktrace=   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)|   at System.IO.File.Delete(String path)|   at Frictionless.Web.Services.WordService.insertDocContent(DocumentContent tempContent, AssemblyDocMsg msg, String tempPath, Boolean bStructured, Int32 index) in c:\inetpub\wwwroot\WordService\App_Code\WordService.asmx.cs:line 2709|   at Frictionless.Web.Services.WordService.insertDocContents(AssemblyDocMsg msg, String tempPath, Boolean bStructured) in c:\inetpub\wwwroot\WordService\App_Code\WordService.asmx.cs:line 2593
finalCleanup() started
We had checked that the Word Service is up and no other process is listening on the Port 80 or 445 it is configured on. We are using NW 7.3 SP08 and Sourcing Version 9.0 SP15.
Any help will be much appreciated.
Regards
Utsav

Hi Utsav,
Kindly restart the Contract Gen Server. Hope it would resolve your problem.
Let me know if your problem gets resolved.
Also refer the below blog, may be it helps you in anyways.
http://scn.sap.com/community/sourcing/blog/2013/03/28/general-contract-generation-checklist-for-clm-versions-9x-and-below
Thanks,
Kushagra A

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    If yours is a On-premise,you can restart the Contract Generation Webservice, due to some bad data going thru
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    Contract Generation web service. Please contact your syustem
    administrator
    Solution
    This error indicates that the contract gen server is not running. This can
    happen when bad data is passed through the server. The operations group at
    SAP can restart this for you. Contact Support to have this initiated
    Let me know if this has helped you
    Cheers
    tridip
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    Dear Pablo,
    Please check if you have changed your Jco pool configuration as below :
    JCo pool configuration            Original      Change u2013 as per
                                                                    SAP note
    Maximum pool size            50     100
    Maximium connections     100     1800
    Connection timeout ( milli sec )     100     10000
    Max waiting time ( milli sec )     30     30000
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    batch size - 1000,
    number of web service threads - 5,
    number of background job worker threads - 3,
    rfc timeout for web services/background job worker threads ( min) -  1441.
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    Edited by: Yajuvendra Subhash Sonalkar on Nov 7, 2008 9:00 AM

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