Error in JMS Communication Channel not raising alert

Processing Errors in JMS Communication Channel are not raising alerts.
The settings on the communication channel retires are set at 3 and 5min interval.
In RWB the JMS communication channel shows processing errors but an alert is not raised.
The alert are configured in our system and we even have a catch all alert rule with * (wildcard). Errors in PI message processing are raising alerts but errors in Comm Channel are not raising alerts.
The message in SXI_MONITOR shows as processed successfully but when we check the RWB and Comm. Channel Monitoring we see processing errors "Channel error occured; detailed error description: JMS error: Connection to the server has been terminated; Linked error: Connection reset, Error Code:null"
Are we missing any configuration? How do we get alerts/notifications if there are errors in Comm. Channel without having to login into RWB and watch it periodically?
Any help is greatly appreciated.
RM

Hi,
What is the staus of Communication channel in RWB when it fails, RED ??if yes then it should genarate alert.
create one more alert for specific to JMS interface and check it out.
Regards,
Raj

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