Error in job execution in oracle reports

Question

Hi,
The end user is getting the following error when executing a job in Oracle reports.
" RWCGI GET JOB OUTPUT
Cannot get output of Job ID 4 you requested on December ,08 2008 , 11:35:18
Job is not done yet .Try again later"
Can you please help .PLEASE !!!

Answer 1

Hi
Metalink is reporting some similar errors, please see that:
Cause
SSO turned on for one component only, either Forms or Reports.
This problem has been reported and is documented in an unpublished bug.
Solution
To take advantage of SSO, out-of-the-box, the SINGLESIGNON parameter in the
rwservlet configuration file (rwservlet.properties) is set to YES to indicate
that you will use single sign-on to authenticate users. You may change this to
NO if you choose to not use single sign-on. If you choose NO, the Reports
Server will use its own authentication mechanism to authenticate users (i.e.,
the mechanism used in Reports6i). The rwservlet configuration file is usually
found in the ORACLE_HOME\reports\conf directory. This value is usually
commented out after installation however the default value is YES.
This is the expected behavior. For the Forms/Reports integration, Forms will send
to Reports thecurrent SSO user. However, with this particular configuration, you
still log into SSO to run Reports. Thus, nexttime you run the form, you are logged
into SSO and thus things work because Forms passes thatSSO user info to Reports.
The way to not have the report run the 2nd time would be to log off of SSO when the first
form was exited, but that defeats the purpose of SSO in the first place!
So enable for Forms and Reports SSO or disable SSO for both.
Read more on Doc ID:      Note:289666.1
Subject:      REP-52251: Cannot Get Output Of Job Id
Doc ID:      Note:289666.1
Subject:      Understanding Reports Execution from Forms Under High Availability
and
Note 367887.1 - Rep-52251: Cannot Get Output Of Job Id You Requested, When Calling Reports From Forms