Error in jserv.log

hi all ,
our application is runing on oracle 9ias server(apachi).apllication contains all the jsp files.
some times (when the application is running on peek time) i observed in jserv.log file containing the following the below error.
how to solve this problem.when this error will come.
pl help me in that...
the error follows:
[17/04/2003 20:22:32:604 EST] null
java.lang.NullPointerException
 at twinsonline.reports._optBankCanRegister._jspService(Compiled Code)
 at oracle.jsp.runtime.HttpJsp.service(Compiled Code)
 at oracle.jsp.app.JspApplication.dispatchRequest(Compiled Code)
 at oracle.jsp.JspServlet.doDispatch(Compiled Code)
 at oracle.jsp.JspServlet.internalService(Compiled Code)
 at oracle.jsp.JspServlet.service(Compiled Code)
 at javax.servlet.http.HttpServlet.service(Compiled Code)
 at org.apache.jserv.JServConnection.processRequest(Compiled Code)
 at org.apache.jserv.JServConnection.run(Compiled Code)
 at java.lang.Thread.run(Compiled Code)
[17/04/2003 20:20:08:928 EST] String index out of range: -1
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
 at java.lang.Throwable.fillInStackTrace(Native Method)
 at java.lang.Throwable.fillInStackTrace(Compiled Code)
 at java.lang.Throwable.<init>(Compiled Code)
 at java.lang.Exception.<init>(Compiled Code)
 at java.lang.RuntimeException.<init>(Compiled Code)
 at java.lang.IndexOutOfBoundsException.<init>(Compiled Code)
 at java.lang.StringIndexOutOfBoundsException.<init>(Compiled Code)
 at java.lang.String.substring(Compiled Code)
 at twinsonline.aptransco._TranscoSaveData._jspService(Compiled Code)
 at oracle.jsp.runtime.HttpJsp.service(Compiled Code)
 at oracle.jsp.app.JspApplication.dispatchRequest(Compiled Code)
 at oracle.jsp.JspServlet.doDispatch(Compiled Code)
 at oracle.jsp.JspServlet.internalService(Compiled Code)
 at oracle.jsp.JspServlet.service(Compiled Code)
 at javax.servlet.http.HttpServlet.service(Compiled Code)
 at org.apache.jserv.JServConnection.processRequest(Compiled Code)
 at org.apache.jserv.JServConnection.run(Compiled Code)
 at java.lang.Thread.run(Compiled Code)

hi,
please help me in that issue.
Rama Krishna G

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