Error in service call of Portal Component while accessing CRM iview

Hi Experts,
When I'm trying to open the iview, i'm getting portal runtime error.  Below is the log I found.  I check the permissions and everything looks fine.  We have migrated from EP6 to EP7 EHP1 SP8.  This iview is working properly in EP6 but throwing error in EP7.  Kindly let me know how to resolve this issue.
Exception ID:02:43_05/09/11_0009_109976350
[EXCEPTION]
com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/com.scc.scc/vcr/com.ids.scc.vcr.crm_link/com.ids.scc.vcr.crm_link.Roles/com.scc.sapbpe.salesrep/myApplications_dlren_0/CRM/quotations/com.sap.pct.crm.sal.my_favorites_sales_documents
Component class : com.sap.pct.crm.core.favorites.list.ListPortalComponent
User : TESTUSER
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:355)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:310)
at com.sapportals.portal.navigation.workAreaiView.doContent(workAreaiView.java:293)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:388)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:770)
Caused by: java.lang.NoClassDefFoundError: com.sap.pct.crm.core.objectlinks.ObjectLinkGenerator (initialization failure)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:134)
at com.sap.pct.crm.core.favorites.list.ListDynPage.onContainerCreate(ListDynPage.java:547)
at com.sapportals.pct.util.pdv.PDVDynPage.doProcessBeforeOutput(PDVDynPage.java:171)
at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:127)
at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 15 more
Thanks in advance,
VV.

Hi,
check whether note 1291058 applies for you.
Check whether your Stacks and SPs / Business Packages matched correctly with maintenance optimizer.
Got this error only once while implementing a new portal, it was due to a corrupted deployment, so probably some of the XSS JAVA Components got corrupted.
EDIT: "Caused by: java.lang.NoClassDefFoundError: com.sap.pct.crm.core.objectlinks.ObjectLinkGenerator" really looks like something with the JAVA deployment went wrong. Java Stack can't find a class definition in PBO... you haven't modified anything with NWDS/NWDI or have you?
regards, Lukas
Edited by: Lukas Weigelt on Sep 7, 2011 1:22 PM

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