Error Message - Can't open PDFs

Everytime I try to open Adobe Reader or a PDF, I get an error message saying that Adobe Reader can't open in Protected Mode due to an incompatibility with my system. It offers me the option to open with Protected Mode disabled, but when I choose that option I get a message that says failed to load Core DDL. I tried finding answers online, and some people said that uninstalling Adobe Reader and reinstalling and then rebooting their computer fixed the problem. I tried this but it did not work. Please help!

I've seen the same thing in the forums the last few days. I haven't run into it myself, but have you used the cleaner tool to uninstall, that may do a more thorough job?
http://labs.adobe.com/downloads/acrobatcleaner.html
I would run that, then reboot and do a fresh install, see what you get. Worth a shot.

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Hi @reddog2,
I would contact HP Cloud Services for assistance. Call 1-855-785-2777.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Doublechecking before proceeding. Is that a "This action is only valid for products that are currently installed" error message?

I keep getting error message, "can't open application PACE because PowerPC applications are no longer supported." I've run Clean My Mac and I still get the error.

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Use the Finder "Go" menu while holding down the option key to expose your User / Library folder.
Look in the Application Support folder for PACE items and delete them.

Error message: "Can't open file"

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Error message "Can't open the illustration." - HELP

I work for a small company in the product development area and we use AI every day, all day. We work on PCs (windows 7) in AI CS6 design standard.
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Thank you.

We have tried both saving the files on our company server and on our individual desktops - neither of which will open the files.
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Error message: Can't open the illustration. The illustration contains an illegal or misplaced operator.

Hi,
I was working on an Illustrator file and saving as I went. It all seemed to be working properly. When I was finished I saved it one last time and then also saved a PDF of the file. I closed the program momentarily while I typed an email that I wanted to attach the PDF to and then tried to open the Illustrator and the PDF one last time to check everything was done correctly. The Illustrator file came up with this message: Can't open the illustration. The illustration contains an illegal or misplaced operator. The PDF also didn't work. Any ideas what's going on here? I would greatly appreciate any help! Thanks!

Simply get used to the thought that the file may be unrecoverable. you can try placing it into a new document or rasterize it in PS, but that pretty much may be the extent of what you can do. And in the future:
Work File Safety | Mylenium's Error Code Database
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In Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
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OT

Keynote error message: "Can't open file..."

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Hi Trevor26,
We had the same problem here. This amazingly simple solution worked: http://www.tuaw.com/2012/08/07/invalid-keynote-document-calm-down-and-try-this-f ix/

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Hi,
I am getting this message once in a while in Illustrator CS2 :
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Offending operator ''Bg''
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What can prevent this to happen, because unable to open the document, the document is blank when opened ?
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We have tried both saving the files on our company server and on our individual desktops - neither of which will open the files.
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Printers, I believe are all correctly set up.
We tried a complete reinstall on one PC - still running into the same random files ending up 'lost' with the same error message.
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After downloading Dreamweaver 8 trial version.
Download was sucessful. Installation was successful. I opened the
program to proceed to build a webpage. I was able to open a HTML
file. and I was UNABLE to open any image file... I attempt to open
jpg file... I get error message saying Dreamweaver can't open jpg
file Please open HTML, XML or other compatible files. When I
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gif in place of jpg. I checked the other programs and other
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from Internet Explorer or WS FTP. but NOT in Dreamweaver. IT is the
only program that I am not able to open ANY of the image files. I
am not able to continue to evaluate this version before deciding
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things about it so I wanted to give it a try but no... I did not
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Are you trying to open a .jpg file directly in Dreamweaver?
Or are you
trying to insert an image into your page?
Dreamweaver is not an image editor so the former would not
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Nancy Gill
Adobe Community Expert
BLOG:
http://www.dmxwishes.com/blog.asp
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
2003)
Technical Editor: DMX 2004: The Complete Reference, DMX 2004:
A Beginner's
Guide, Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
Web Development
"12345xy" <[email protected]> wrote in
message
news:e3vot6$hnq$[email protected]..
>
After downloading Dreamweaver 8 trial version.
Download was
> sucessful.
> Installation was successful. I opened the program to
proceed to build a
> webpage. I was able to open a HTML file. and I was
UNABLE to open any
> image
> file... I attempt to open jpg file... I get error
message saying
> Dreamweaver
> can't open jpg file Please open HTML, XML or other
compatible files. When
> I
> attempted to open a gif file ... another error message
same but for gif in
> place of jpg. I checked the other programs and other
programs did not have
> the
> same problem. I was able to open file from Internet
Explorer or WS FTP.
> but
> NOT in Dreamweaver. IT is the only program that I am not
able to open ANY
> of
> the image files. I am not able to continue to evaluate
this version
> before
> deciding whether it is what I would like to order. I
have heard many good
> things about it so I wanted to give it a try but no... I
did not get a
> good
> start. I need advise what to do about it. Thank you. A
quick reply will
> be
> greatly appreciated.
>

Error message: "Can't open file "[File path, file name].key"

If I attempt to open any Keynote files, I now get this error message.
"Can't open file "[File path: file name].key"
To clarify, the text in the square brackets above would be the file path and then the file name.
The file then will appear on the screen, but is unresponsive to any clicks or menu commands.
The files will open successfully on other Macs, so they aren't corrupt.
Also - I've just checked, and opening Keynote and trying to create a new presentation leads to the same problem: All screen menus / buttons are dead - all I can do is drag the window around the screen.
I've tried to reinstall Keynote, but this hasn't resolved the problem.
Is there some corrupt preference file (or similar) that I need to get rid of? Is there an easy way to do a complete uninstall of Keynote so I can try another install? Or is this a symptom of something else?
All ideas gratefully appreciated!
Message was edited by: Brendan Donlon

All the issues I describe in my questions around this time re: Keynote were actually symptoms of a soon-to-die laptop. The Hard Disc was corrupting, and Keynote was the first application to be affected.

Why am I getting the error message "Can't open the illustration. The illustration contains and incomplete or garbled object description."

I work in a graphic design firm and 4 separate people have received these messages on separate days using separate files on separate MAC computers. We are all using CS6.
"Can't open the illustration. Could not complete the requested operation."
"Can't open the illustration. The illustration contains an illegal operand. 1206.3.6006 % 1205.9736 1178.52 m % 1206.2236 1178.8374 I % 1206.3232 1178.% 1206.3.6006"
"Can't open the illustration. The illustration contains an illegal or misplaced operator. ∘ê 3 0 R 508054 0 R 508055 0 R]/Order 508056 0 R/RBGroups[]>>/OCGs[5 0 R 6 0 R 7 0 R 8 0 R 9 0 R 46702 0 R 46703 0 R 46704 0 R 467"
"Can't open the illustration. The illustration contains and incomplete or garbled object description."
After clicking ok the file will open; however, most of the illustration is missing. We are interested in repairing our files, but we are more interesting in figuring out why this is happening and fixing it. We are nervous to even open anything for fear this will happen again.
Please help!

brittanyesparks,
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

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Error Message - Can't open PDFs

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